FlyerTalk Forums

FlyerTalk Forums (https://www.flyertalk.com/forum/index.php)
-   Hyatt | World of Hyatt (https://www.flyertalk.com/forum/hyatt-world-hyatt-418/)
-   -   Weird rate quotation returned on hyatt.com (https://www.flyertalk.com/forum/hyatt-world-hyatt/645892-weird-rate-quotation-returned-hyatt-com.html)

peteropny Jan 10, 2007 11:16 am

Weird rate quotation returned on hyatt.com
 
Last night (and again today) I checked on the whole range of dates (from today through 1/31) to double check the rates that I have booked have not declined. At first pass the rate returns $25 lower for the entire range but then after I cancelled the existing reservations I tried to rebook the individual dates and they all return to the rates that I have booked. It also returns to the higher rate when I search on the entire date range again. GRRRRRRR. Same thing again this morning (I knew better than to cancel the existing reservations this time).

Mary2e Jan 10, 2007 11:35 am

I've seen this happen a couple of times also. Not very often though.

I hate using a date range because it's so buggy.

Next time, double book yourself & cancel the one you don't want immediately. I've done it without any problem.

TravelGuy1965 Jan 10, 2007 1:09 pm

Hyatt.Com does produce different rates when using a range rather than a single night. I've seen it a bunch of time, especially for Sunday nights.

peteropny Jan 10, 2007 2:20 pm


Originally Posted by TravelGuy1965 (Post 6989797)
Hyatt.Com does produce different rates when using a range rather than a single night. I've seen it a bunch of time, especially for Sunday nights.

Yes I've seen that before. But this is over a period of approximately 3 weeks, first try for the entire range returns a lower rate - specific days then returns a higher rate - then checking the entire range again returns the higher rate. This whole sequence happened twice. Note that this is on a government rate (which acts like a contract rate and doesn't vary if its at all available) - which I'm entitled to use since my partner is a government employee.

thesilb Jan 10, 2007 8:50 pm

Try clearing your cookies. Once you have taken up a quote for the higher rate, it sometimes returns the higher rate for even a subset of dates in that range. I have experienced this myself.

By the way, if you ever pull a lower rate, keep your existing reservation and just CALL reservations - they can update the rate on your existing reservation and promptly email you a revised printed confirmation for your records.


All times are GMT -6. The time now is 12:43 pm.


This site is owned, operated, and maintained by MH Sub I, LLC dba Internet Brands. Copyright © 2026 MH Sub I, LLC dba Internet Brands. All rights reserved. Designated trademarks are the property of their respective owners.