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Hyatt Regency Sacramento REVIEW - MASTER THREAD

Hyatt Regency Sacramento REVIEW - MASTER THREAD

Old Mar 2, 20, 6:27 pm
  #106  
 
Join Date: Jan 2014
Location: ORD
Programs: United 1K, EP with AA, Globalist Hyatt, Some Marriott
Posts: 193
I stay here about 40 nights a year, so thought I’d give some updated feedback.

Checkin:

Good process, able to get key online. Front always recognizes me as Globalist.

Checkout:

I often have billing issues. Offered me $50 credit for food since we missed the lounge hours on Sunday, took 2 phone calls to resolve

Random $80 mini bar charges that took a phone call to resolve

Rooms:

They are still going through renovations, but I’ve only stayed in the renovated rooms. They have a nice big screen tv (maybe like 60”), but have very annoying lights on the bottom of the bed. Logically, they make sense where if you get up in the middle of the night you can see where you are going without getting blasted with a light. However, if you roll over in bed and the sheet activates it, then the light can wake you up.

One room had issues with hearing literally everything the neighbors were saying. Two people were talking all night, they were loud but not that loud.

No chromecast.

25% of the time housekeeping doesn’t replenish the two bottles of water each day. Have to call in.

Room service has always been good and reasonably priced

Misc:

Have complementary black car service around the downtown area. Haven’t used it, but a nice option.

Good downtown location, but next door is going through renovations

Lounge used to be the old Governors room, which I find unique. Good service, they’ll make coffee in the morning and pour the drinks at night (drinks for a cost). Breakfast is almost always the same – smoked salmon, turkey/ham cold cuts, hard boiled eggs, breads and 2 hot items: oat meal & quiche. Nice outdoor seating on 12th floor with good views for sacramento.

Downstairs bar is nicely decorated and reasonably priced for drinks and food.

Dawsons (steakhouse) onsite has a nice bar and good selection of beef. Better steak than most hotel restaurants.
mayday23 is offline  
Old Mar 2, 20, 7:06 pm
  #107  
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Join Date: Apr 2013
Location: SFO
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Originally Posted by mayday23 View Post
but have very annoying lights on the bottom of the bed. Logically, they make sense where if you get up in the middle of the night you can see where you are going without getting blasted with a light. However, if you roll over in bed and the sheet activates it, then the light can wake you up.
They have those at GH SFO. Hate them. Put this stuff in the category of annoying unnecessarily technology.

Agree on Dawson's steaks and the lounge.

Have they fixed the internet?
Kacee is offline  
Old Mar 2, 20, 7:24 pm
  #108  
 
Join Date: Jan 2014
Location: ORD
Programs: United 1K, EP with AA, Globalist Hyatt, Some Marriott
Posts: 193
Originally Posted by Kacee View Post
They have those at GH SFO. Hate them. Put this stuff in the category of annoying unnecessarily technology.

Agree on Dawson's steaks and the lounge.

Have they fixed the internet?
No. Was on phone with Tech support about internet dropping and trying to get "premium" internet. They put my mac address into their system and was still only getting 2mbps up and down.
mayday23 is offline  
Old Mar 2, 20, 7:29 pm
  #109  
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Join Date: Apr 2013
Location: SFO
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Originally Posted by mayday23 View Post
No. Was on phone with Tech support about internet dropping and trying to get "premium" internet. They put my mac address into their system and was still only getting 2mbps up and down.
lol I had extensive email correspondence with them over three years ago about exactly the same problem. Was a frequent guest at the time.
Kacee is offline  
Old Mar 2, 20, 11:59 pm
  #110  
 
Join Date: Oct 2013
Location: SFO
Programs: UA 1K, AA EXP, Hyatt Glob, Hilton Diamond, Marriott Gold, Total Wine & More Reserve
Posts: 1,271
Originally Posted by mayday23 View Post
but have very annoying lights on the bottom of the bed. Logically, they make sense where if you get up in the middle of the night you can see where you are going without getting blasted with a light. However, if you roll over in bed and the sheet activates it, then the light can wake you up.
Originally Posted by Kacee View Post
They have those at GH SFO. Hate them. Put this stuff in the category of annoying unnecessarily technology.
And HR SFO.
econ is online now  
Old Jun 23, 20, 12:05 am
  #111  
 
Join Date: Oct 2014
Location: SEA
Posts: 1,573
Anyone know what this property is doing about the lounge post-COVID? Trying to decide if it is worth a Lounge Cert.
Single_Flyer is online now  
Old Jun 23, 20, 1:38 am
  #112  
 
Join Date: May 2007
Location: LAX
Programs: UA 1K, Hyatt Globalist
Posts: 2,603
When is the stay? Personally I doubt any lounges will be in operation in calendar year 2020.
dkc192 is offline  
Old Jun 26, 20, 1:47 am
  #113  
 
Join Date: Oct 2014
Location: SEA
Posts: 1,573
Originally Posted by dkc192 View Post
When is the stay? Personally I doubt any lounges will be in operation in calendar year 2020.
Yeah. My stay is July... probably no luck.
Single_Flyer is online now  
Old Jun 26, 20, 10:19 am
  #114  
 
Join Date: Jun 2008
Programs: Hyatt LIFETIME Globalist
Posts: 599
Originally Posted by Single_Flyer View Post
Yeah. My stay is July... probably no luck.
Absolutely no chance!
Maui4me1 is offline  

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