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Hyatt Churchill London REVIEW - MASTER THREAD

Hyatt Churchill London REVIEW - MASTER THREAD

Old May 21, 13, 3:03 pm
  #796  
 
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Staying here first time for 3 nights starting this Friday for CL final match. Will be interesting to see how the experience will be under sold out conditions
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Old May 21, 13, 4:26 pm
  #797  
 
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Originally Posted by Rom Sac View Post
There is a place just behind the hotel (Aristrocrat cleaners, on New Quebec Street) that will do your laundry much more cheaply than the hotel.
Except that they don't meet their quoted deadline. I went to pick stuff up on the day promised, well after the time promised, and it wasn't ready yet.
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Old May 21, 13, 9:24 pm
  #798  
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Originally Posted by andymell View Post
Except that they don't meet their quoted deadline. I went to pick stuff up on the day promised, well after the time promised, and it wasn't ready yet.
OK, then for laundry (not dry cleaning), continue two blocks further down Seymour or Upper Berkeley Street towards Edgware to Seymour Place. Turn right and on your left, you'll come to a coin op laundry where they will take a reasonably large size bag of laundry, wash it and fold it for 12 pounds. It's ready typically in 3 hours or so and so far, they have always met the promised time for me.

Or you can do it yourself in the coin op machines for about 6-7 pounds.
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Old May 27, 13, 3:07 am
  #799  
 
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Stayed here for the weekend earlier this month and used a suite upgrade. Pleasantly surprised to then get a further upgrade to a bigger suite. ^

Shame they then went and charged me for the Suite on my bill but I suppose you can't have everything.
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Old May 27, 13, 8:55 am
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Originally Posted by MAN Flyer View Post
Stayed here for the weekend earlier this month and used a suite upgrade. Pleasantly surprised to then get a further upgrade to a bigger suite. ^

Shame they then went and charged me for the Suite on my bill but I suppose you can't have everything.
..... and you got them to take it off your bill, right?

if not and they didn't bring it up at check-in, you shouldn't have paid.
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Old Jul 23, 13, 1:07 am
  #801  
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Hyatt Churchill To Become a Non Smoking Hotel


As of 15 July 2013, Hyatt Regency London
The Churchill will be a non-smoking hotel

All guest rooms and suites will be smoke free zones. For guests that wish to smoke, there will be two newly refurbished designated smoking areas:
The Forecourt Terrace, situated at the front of the Hotel will be open 24 hours per day and The Churchill Bar Terrace, which will be open from 12 noon until 1:00am.
For The Churchill Bar Terrace, there is a minimum spend of 25 per person.
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Old Jul 23, 13, 10:13 am
  #802  
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As I'm not a smoker, I'm fine with this. But I presume the grandly named "Forecourt Terrace" is simply the standing and auto loading/unloading area in front of the hotel!

The 25 pound minimum charge for the unimpressive outdoor portion of the bar is absurd. If it is imposed on hotel guests, the place will be deserted, but then so far, I've never seen it even partially close to full anyway.
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Old Jul 23, 13, 10:42 am
  #803  
 
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Originally Posted by 777 global mile hound View Post

As of 15 July 2013, Hyatt Regency London
The Churchill will be a non-smoking hotel

All guest rooms and suites will be smoke free zones.....
This is a Welcome News. Finally.
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Old Jul 24, 13, 1:07 pm
  #804  
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Originally Posted by suite2suite View Post
This is a Welcome News. Finally.
^ ^ ^

Fantastic news!!! My biggest pet peeves with Hyatts outside the USA are the smoking areas in lounges and restaurants. But even better to eliminate smoking from the entire property.
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Old Jul 27, 13, 1:35 am
  #805  
 
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Originally Posted by RichardInSF View Post
But I presume the grandly named "Forecourt Terrace" is simply the standing and auto loading/unloading area in front of the hotel!
I'm sure you are correct. I hate it when hotels, shopping centers, etc., designate a smoking area (which usually means just put up an ashtray) right outside the door, meaning that you sometimes have to run a gauntlet of smokestacks to get in and out of the place.
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Old Nov 15, 13, 5:19 am
  #806  
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Currently staying at the Churchill - first visit since I became a Diamond. So far okay but not impressive.

After waiting at checkin downstairs I was escorted upstairs to the Diamond checkin outside the lounge. Good to know now, but would it hurt to put a sign in the lobby directing Diamonds to the 8th Floor? The afternoon clerks upstairs are a cut the lobby, clearly more seasoned than the usual rookie imports that we typically see everywhere now. However my suite was not ready (@2pm) so I was directed to a bathroom off the lounge where I could change into business attire prior to heading to the office.

Upon my return I found that I had been assigned to a suite at the end of the hall near the service elevator overlooking ... nothing, the side of the building. Clearly one of the worst suites on the floor. I returned to the front desk later but of course everything was taken. Considered changing rooms the next day but it's always a hassle to pack everything up and afraid of getting a room too close to the high traffic lobby area. The room itself is really not much bigger than the standard room I received as a Plat last year - with the addition of a half wall providing a little separation from the couch and a walk-in closet. A nice fruit bowl and 1/2 bottle of cheap wine appear to be left as an amenity, along with the usual supply of bottled water. Wifi is mediocre which is a real issue for facetime calls. Needless to say very disappointing on my first use of a Diamond upgrade cert.

On the plus side, happy hour in lounge was much more impressive than the nearby competition (Marriott GS) and even other Hyatts. I was a bit fatigued and happy to find that I could basically make a light meal from the offerings (not the usual fried crap) and then retire to sleep. Good free wine and champagne, the latter abused by some. Though minus points for the rows of Budweiser (I don't know anyone who still drinks that) but no good English beers. However far fewer children running around than you see elsewhere.

The morning breakfast spread was very good - smoked salmon, scrambled eggs, pastries, yogurt, etc. Better than many US locations but not as good as some others. Indeed, as others have reported the cooked-to-order eggs are toast. When I asked for an omelet I was told that the policy had changed, but the manager kindly offered to bring me something as a one-off - however in the future I would be charged for room service (and also have a 20m wait).

Overall I am happy with the lounge but unimpressed with the "suites" which IMO are inferior to what I always get as a Gold at the Marriott GS around the corner. Like many places the daytime staff is excellent but the evening staff less so.

Last edited by peteropny; Nov 15, 13 at 7:29 am Reason: Racial type comment
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Old Nov 15, 13, 5:45 am
  #807  
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Originally Posted by Boraxo View Post
More to add later...but overall I am happy with the lounge but unimpressed with the rooms which IMO are inferior to what I always get as a Gold at the Marriott GS around the corner.
Totally agree with you on all the points. I was also disappointed to have used a Suite certificate at that property. Absolutely not worth it.
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Old Nov 15, 13, 6:31 am
  #808  
 
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Originally Posted by Boraxo View Post
Upon my return I found that I had been assigned to a suite at the end of the hall near the service elevator overlooking ... nothing, the side of the building. Clearly one of the worst suites on the floor. I returned to the front desk later but of course everything was taken. Considered changing the next day but it's always a hassle to pack up and afraid of getting a room too close to the high traffic lobby area. The room itself is really not much bigger than the standard room I received as a Plat last year - with the addition of a half wall providing a little separation from the couch. A nice fruit bowl and bottle of cheap wine appear to be left as an amenity, along with the usual supply of bottled water. Needless to say very disappointing on my first use of a Diamond upgrade cert.
Was this the suite with views of a street in the bedroom and the side of the building in the living room?

If so I've stayed there before.
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Old Nov 15, 13, 7:29 am
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Originally Posted by DHalltheway View Post
Was this the suite with views of a street in the bedroom and the side of the building in the living room?

If so I've stayed there before.
Is that one of the suites on the 7th floor? We asked for one without a balcony and were given on on the 8th floor, the same floor as the lounge, which was convenient. The view was nothing special, but nothing wrong with it, just another hotel across the street, not too close.

We'll be back in May and were considering asking for a different suite just to try out something different, but maybe we'd be better off asking for the same one, since it is not that bad. I think the thing we disliked about it most was the very small walk-in shower.
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Old Nov 15, 13, 8:40 am
  #810  
 
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[QUOTE=Boraxo;21789076]Currently staying at the Churchill - first visit since I became a Diamond. So far okay but not impressive.

On the plus side, happy hour in lounge was much more impressive than the nearby competition (Marriott GS) and even other Hyatts. I was a bit fatigued and happy to find that I could basically make a light meal from the offerings (not the usual fried crap) and then retire to sleep. Good free wine and champagne, the latter abused by some. Though minus points for the rows of Budweiser (I don't know anyone who still drinks that) but no good English beers. However far fewer children running around than you see elsewhere.

The morning breakfast spread was very good - smoked salmon, scrambled eggs, pastries, yogurt, etc. Better than many US locations but not as good as some others. Indeed, as others have reported the cooked-to-order eggs are toast. When I asked for an omelet I was told that the policy had changed, but the manager kindly offered to bring me something as a one-off - however in the future I would be charged for room service (and also have a 20m wait).



To Boraxo:

Were both Club Room lounges open?
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