Hyatt Regency London the Churchill REVIEW - MASTER THREAD
#1667
Join Date: Aug 2009
Location: SYD
Programs: QF WP (OWE), VA PLAT, EY GLD, SPG PLAT, Hyatt DIA, Hilton DIA, Hertz PC
Posts: 8,527
Has the property had a refurb? They just posted this on FBook.
I looked at some potential dates and the room photos all look like new decor. Odd that they would announce it, if so.
I note July and August still have no suites available....
I looked at some potential dates and the room photos all look like new decor. Odd that they would announce it, if so.
I note July and August still have no suites available....
#1669
Join Date: Nov 2001
Location: RDU
Posts: 2,263
Here's the portion of my review on this topic: There is a 5% discretionary service charge. When you go through the booking process, this charge is essentially hidden unless you specifically look for it. You actually have to click a dropdown menu for ‘more info’ to see any evidence of it. Otherwise, you’ll have no idea, as it doesn’t show on your booking confirmation screen. Others may have no concerns, but this is a clear money grab for a hotel, so at least make it much more apparent. Some Hyatts who have this charge clearly show it when you confirm the booking rate. GSY does not. It’s shady…
GM Response: Apropos your service charge comments, it is never our intention to hide this from our guests and I apologise that this was not communicated clearly to you at the reservation stage nor upon your arrival. I will be sure to pass your feedback to the appropriate management to ensure these issues are followed up on and do not reoccur.
#1670
Join Date: Jul 2004
Posts: 2,548
Ouch, the new decor is not really that great, is it? :—(
#1671
#1673
#1674
Join Date: Dec 2013
Posts: 72
#1675
#1676
Join Date: Jan 2015
Location: Kuwait (KW)
Programs: Qatar Airways, Hyatt, Hilton, Marriott, IHG
Posts: 2,712
I don't see what the fuss is about; the design scheme seems to call upon "upscale hotel anywhere" with nothing but beige and nothing to distinguish it. This doesn't say "London" or luxury to me - just generic at the most base possible cost to pass it off as premium.
In the words of Homer Simpson: booo-ring.
khabah
In the words of Homer Simpson: booo-ring.
khabah
#1677
Join Date: Aug 2009
Location: SYD
Programs: QF WP (OWE), VA PLAT, EY GLD, SPG PLAT, Hyatt DIA, Hilton DIA, Hertz PC
Posts: 8,527
I don't see what the fuss is about; the design scheme seems to call upon "upscale hotel anywhere" with nothing but beige and nothing to distinguish it. This doesn't say "London" or luxury to me - just generic at the most base possible cost to pass it off as premium.
In the words of Homer Simpson: booo-ring.
khabah
In the words of Homer Simpson: booo-ring.
khabah
I think I was surprised to stumble upon it, given it hadn't been announced.
As I said, I ended up choosing the Rosewood instead given the pricing this Summer that is simply outrageous.
#1678
Join Date: Jul 2004
Posts: 2,548
Ha — that’s not fair. Rosewood is league ahead of HR Churchill!!! Rosewood is gorgeous because it’s got Tony Chi magic touch. Looks like HR Churchill just went the bland safe boring direction with the renovation.
#1679
#1680
Join Date: May 2014
Posts: 8
We are going to London for 5 nights and are debating HR Churchill vs Conrad St. James. This is the first time actually staying in London since about 20+ years ago. Location wise, both are nice for us. I do have the reduced version globalist(via promotion last year) and Hilton Diamond. With these, are there any suggestions/recommendation for one over the other?