Grand Hyatt DFW REVIEW - MASTER THREAD
Dec 25, 2010, 4:46 pm
#61
Join Date: Apr 2010
Location: Canada
Programs: AA EXP 3.2MM, Hyatt Courtesy Card/Diamond, Hertz #1 Gold
Posts: 764
Jan 10, 2011, 3:36 pm
#62
Join Date: Feb 2008
Posts: 1,597
My General Experience -
The Good:
The Bad:
Overall an excellent hotel with outstanding Diamond treatment. However, I would not recommend visiting the secure side of the airport (which is a "benefit" for guests staying at the hotel), due to the roughly 1-2 hour hassle you will experience.
The Good:
- Extremely nice hotel with great views of the airport/runway
- Complimentary Suite upgrade for Diamond member to an Executive Suite with runway view
- Breakfast was fairly good and complimentary for Diamond members. This hotel also offers a free room service breakfast option for Diamonds.
- Excellent Fitness Area and rooftop pool
- Good f&b diamond amenity options, but not the best I've seen.
- Very friendly front desk / restaurant staff.
The Bad:
- Horrible experience accessing airport terminal. To get the pass takes an hour, and security will put you through every possible secondary security measure, making just going to into the terminal a 2 hour event.
Overall an excellent hotel with outstanding Diamond treatment. However, I would not recommend visiting the secure side of the airport (which is a "benefit" for guests staying at the hotel), due to the roughly 1-2 hour hassle you will experience.
Last edited by bmw303; Jan 10, 2011 at 8:28 pm
Mar 15, 2011, 5:33 pm
#65
Join Date: Jan 2010
Location: Southwest Missouri
Programs: Hilton Diamond, national executive elite,
Posts: 108
Stayed here last night and received the executive suite as a upgrade. Used diamond breakfast on room service. received internet and complimentry parking. Great stay.
May 6, 2011, 8:05 am
#66
Join Date: Aug 2002
Programs: UA 1K & 1MM/AA Gold & 1MM/HH Gold/Marriott Titanium
Posts: 2,920
Stayed here this week. Awesome room, great location, friendly and professional staff, fantastic view but pretty sure I got food poisoning at the hotel restaurant - Grand Met. Avoid the sea bass!!!
May 6, 2011, 2:36 pm
#67
Suspended
Join Date: Sep 2009
Location: Monte Sereno, California
Programs: Hyatt Globalist, AA EXP, 2 mm, Marriott Gold
Posts: 1,398
Grand Hyatt DFW is one of my favorite US Hyatt properties.
FYI :There is a health advisory out to avoid eating sea bass.
http://thegogreenblog.com/avoid-chilean-seabass/
FYI :There is a health advisory out to avoid eating sea bass.
http://thegogreenblog.com/avoid-chilean-seabass/
May 20, 2011, 3:28 am
#68
Join Date: May 2007
Location: NC
Programs: Marriott LT Plat, Hyatt Platinum
Posts: 2,881
Arrived quite late and room did not match on file profile, but had also reserved at the last minute, so said nothing. (high floor, quiet room) I awoke to early AM hammering and sawing due to 1st floor renovation. Spoke with guest service manager and received immediate apologies and appropriate compensation.
Mistakes and issues happen. It is what is done to correct them that is important - kudos to this hotel for guest service.
Mistakes and issues happen. It is what is done to correct them that is important - kudos to this hotel for guest service.
May 20, 2011, 10:51 am
#69
Suspended
Join Date: Sep 2009
Location: Monte Sereno, California
Programs: Hyatt Globalist, AA EXP, 2 mm, Marriott Gold
Posts: 1,398
All around this is a great hotel, five star operation. Here is a peak at the newly renovated rooms.
http://travel.usatoday.com/hotels/po...terstitialskip
http://travel.usatoday.com/hotels/po...terstitialskip
Arrived quite late and room did not match on file profile, but had also reserved at the last minute, so said nothing. (high floor, quiet room) I awoke to early AM hammering and sawing due to 1st floor renovation. Spoke with guest service manager and received immediate apologies and appropriate compensation.
Mistakes and issues happen. It is what is done to correct them that is important - kudos to this hotel for guest service.
Mistakes and issues happen. It is what is done to correct them that is important - kudos to this hotel for guest service.
Jun 23, 2011, 10:21 am
#70
Join Date: May 2010
Posts: 943
I have a couple of questions for anyone who can help. I have never been to Dallas before.
1. What time does the restaurant open for breakfast?
2. How long is the walk/shuttle/whatever from the hotel/international terminal to the domestic terminal?
I have a 9am flight. Thanks!
2. How long is the walk/shuttle/whatever from the hotel/international terminal to the domestic terminal?
Jun 23, 2011, 10:58 am
#71
Join Date: Feb 2010
Programs: MR-Amb, Hyatt-Globalist, AA-EXP
Posts: 1,744
I have a couple of questions for anyone who can help. I have never been to Dallas before.
1. What time does the restaurant open for breakfast?
2. How long is the walk/shuttle/whatever from the hotel/international terminal to the domestic terminal?
I have a 9am flight. Thanks!2. How long is the walk/shuttle/whatever from the hotel/international terminal to the domestic terminal?
As far as the walk, you can enter the airport at the security entrance right by the hotel and then you take the Skywalk train to whichever terminal you are flying out of. Even the farthest terminal can be reached in 15 minutes once you get past security.
Jun 23, 2011, 1:19 pm
#72
Join Date: May 2010
Posts: 943
You'll have plenty of time. The restaurant opens at 6:30am I think, but I know they'll deliver room service breakfast before that (starting at 5am).
As far as the walk, you can enter the airport at the security entrance right by the hotel and then you take the Skywalk train to whichever terminal you are flying out of. Even the farthest terminal can be reached in 15 minutes once you get past security.
As far as the walk, you can enter the airport at the security entrance right by the hotel and then you take the Skywalk train to whichever terminal you are flying out of. Even the farthest terminal can be reached in 15 minutes once you get past security.
Jun 23, 2011, 3:32 pm
#73
Join Date: Feb 2010
Programs: MR-Amb, Hyatt-Globalist, AA-EXP
Posts: 1,744
I will just say that I never really understood the point of paying more to stay at a hotel connected to the airport until I stayed at this place.
Things really couldn't have gone better during my first stay and I now regularly stay there the night before I have early morning flights. My last stay, I had a 7am flight and I was worried about lines early in the morning so I went down about 5:00am to check my bag. I noticed the security lines weren't bad at all so I came back upstairs, ate my breakfast in the room, relaxed for a bit, and then went down at 6:15am to go to my gate. I think you'll really enjoy the convenience.
Things really couldn't have gone better during my first stay and I now regularly stay there the night before I have early morning flights. My last stay, I had a 7am flight and I was worried about lines early in the morning so I went down about 5:00am to check my bag. I noticed the security lines weren't bad at all so I came back upstairs, ate my breakfast in the room, relaxed for a bit, and then went down at 6:15am to go to my gate. I think you'll really enjoy the convenience.
Jun 23, 2011, 7:54 pm
#74
Join Date: Oct 2003
Location: TX
Posts: 2,734
Every time I stay there I get upgraded to a suite, I like the fact that I can get the diamond breakfast complimentary from the room service menu, and that the fact that the D terminal check in takes less than 10 minutes even at the busiest time. This makes the GH DFW my favorite airport hotel and my first choice when I have to stay there.