Hyatt Regency Lost Pines Resort and Spa (Austin, TX) - REVIEW - MASTER THREAD
Sep 26, 2011, 7:03 pm
#46
Join Date: Mar 2002
Location: OR
Posts: 1,534
I believe it is a Hyatt policy that resort fee will not be charged on award stay.
I thought they should open the club weekend because the occupancy usually is higher during that time.
The main resort pool is on the small side giving the side of the property, IMHO.
Is this a new thing that diamond get a lousy $5 off the resort fee (same $5 off when I stay at Kauai) when the internet itself is at least $10 by itself which we will get it for free. How about those Platinum members?
I thought they should open the club weekend because the occupancy usually is higher during that time.
The main resort pool is on the small side giving the side of the property, IMHO.
Is this a new thing that diamond get a lousy $5 off the resort fee (same $5 off when I stay at Kauai) when the internet itself is at least $10 by itself which we will get it for free. How about those Platinum members?
Sep 26, 2011, 7:13 pm
#47
Join Date: May 2006
Location: BOS and ...
Programs: UA 2MM, AA 600k, DL 500k, Hyatt GP 1M, HH Gold, Rad. Gold, CP Gold, Miracle Fruit-su Club
Posts: 9,950
I think we've seen peteropny pretty regularly say, in answer to this question or experience, that the resort fee is supposed to be waived for Diamond award stays.
Sep 26, 2011, 7:59 pm
#48
Moderator: GLBT Travelers & Hyatt Gold Passport
Join Date: Jan 2000
Location: CVG
Posts: 15,300
But the "discount" for Diamonds on revenue stays regarding the resort fees seem to be popping up quite regularly lately.
Oct 2, 2011, 12:14 am
#49
Join Date: Jul 2010
Location: Houston, TX
Programs: UA, US, AA, Hyatt Platinum, Hilton Gold, & PC
Posts: 289
This is resort worth use a suite stay or suite upgrade? It sounds like their Junior Suites are nothing to write home about and most people get upgrade to Premium rooms. I guess another question is what are premium rooms?
Oct 2, 2011, 3:46 am
#50
Suspended
Join Date: Aug 2008
Programs: Everything is refundable
Posts: 3,727
Reports of free upgrades are rare and the junior suites are significantly bigger, so for me the situation is comparable to Scottsdale:
The suites in the pool are nothing too special, however free upgrades and regular rooms are def. below the standard of the smallest suite, so it might be worth it depending on the needs of the guest.
One should mention though that the size of the rooms at Lost Pines is not a concern, which is not the case at Scottsdale.
Oct 2, 2011, 9:39 am
#51
Join Date: Jan 2009
Location: AUS
Programs: HH Gold, GP Diamond, ICH Plat, SPG Gold, WN A List, National Exec
Posts: 225
I used my suite upgrade cert on a paid stay and got a nice suite. The room had a separate bedroom and overall was very good size with a large bathroom and balcony. I'm not sure which level of suite I got but I was very happy with using my cert here.
Oct 2, 2011, 8:27 pm
#53
Join Date: Jul 2009
Posts: 847
Their junior suites are actually what other properties might consider a full suite. It has a separate living room with dining table, TV and sleeper sofa, but the junior suite bedrooms all seem to have queen beds. If you want a king, you'll need an "executive" junior suite, which is not normally offered as a free suite upgrade. They are larger than the regular junior suites, but are not located near the RC or pool.
Oct 3, 2011, 9:07 am
#54
Join Date: Jan 2009
Location: AUS
Programs: HH Gold, GP Diamond, ICH Plat, SPG Gold, WN A List, National Exec
Posts: 225
Their junior suites are actually what other properties might consider a full suite. It has a separate living room with dining table, TV and sleeper sofa, but the junior suite bedrooms all seem to have queen beds. If you want a king, you'll need an "executive" junior suite, which is not normally offered as a free suite upgrade. They are larger than the regular junior suites, but are not located near the RC or pool.
Oct 5, 2011, 1:03 pm
#55
Join Date: Jul 2010
Location: Houston, TX
Programs: UA, US, AA, Hyatt Platinum, Hilton Gold, & PC
Posts: 289
Thanks everyone for the replies. And just because you upgrade to a suite doesn't mean you get accesss to the Regency Club correct?
FYI...I'm a Platinum member, use to be Diamond.
FYI...I'm a Platinum member, use to be Diamond.
Oct 8, 2011, 9:29 am
#57
Join Date: Jul 2010
Location: Houston, TX
Programs: UA, US, AA, Hyatt Platinum, Hilton Gold, & PC
Posts: 289
Their junior suites are actually what other properties might consider a full suite. It has a separate living room with dining table, TV and sleeper sofa, but the junior suite bedrooms all seem to have queen beds. If you want a king, you'll need an "executive" junior suite, which is not normally offered as a free suite upgrade. They are larger than the regular junior suites, but are not located near the RC or pool.
Looks like I will be getting 2,5000 pts then.
Oct 29, 2011, 8:36 pm
#58
Join Date: Dec 2003
Location: Houston, TX USA
Programs: United Platinum, Marriott Plat, Hilton Diamond, Avis President's Circle
Posts: 569
Wish I had read this thread before I checked into th hotel two hrs ago... I'm in a standard junior suite; didn't know to ask for the executive one. It's actually a nice size room, so no big deal. No free waters is annoying ($4 per bottle!), and no mention of the reduced fee as a Diamond. I'll check the bill tomorrow at checkout.
On a side note, I was proactively offered a 2pm late checkout, not 4pm. I'm leaving by noon, so it didn't matter, but I wanted to mention it as another datapoint.
CLG
On a side note, I was proactively offered a 2pm late checkout, not 4pm. I'm leaving by noon, so it didn't matter, but I wanted to mention it as another datapoint.
CLG
Oct 30, 2011, 10:51 pm
#59
Join Date: Jul 2010
Location: Houston, TX
Programs: UA, US, AA, Hyatt Platinum, Hilton Gold, & PC
Posts: 289
Wish I had read this thread before I checked into th hotel two hrs ago... I'm in a standard junior suite; didn't know to ask for the executive one. It's actually a nice size room, so no big deal. No free waters is annoying ($4 per bottle!), and no mention of the reduced fee as a Diamond. I'll check the bill tomorrow at checkout.
On a side note, I was proactively offered a 2pm late checkout, not 4pm. I'm leaving by noon, so it didn't matter, but I wanted to mention it as another datapoint.
CLG
On a side note, I was proactively offered a 2pm late checkout, not 4pm. I'm leaving by noon, so it didn't matter, but I wanted to mention it as another datapoint.
CLG
I am sure you will love your junior suite and the facilities of the Lost Pines. It is definitely "first class."