Beerman92

Sorry for the slightly OT post. Is the 32nd floor a club floor? I know the club is on the 31st floor but when I was just there this weekend I noticed a laminated card on the desk on the second night saying welcome regency club guest and I was on 32. Nobody said anything to me at check in.

shinbal

First of all, Beerman92, I want to assure you that I DO feel bad about missing drinks on 6/23!

31 is the only official Regency Club floor. Diamonds (and sometimes Platinums) get access to the club, and to floor 31, and are generally assigned floors 31 and above. I haven't seen the card you mentioned.....but the hotel is completely rethinking how RC access is assigned and managed. They may be designating more non-31 floors as RC.

Beerman92

Thanks for the info shinbal! Next time I will call the front desk and ask them about the card if it is in my room.

And don't worry there will be a next time (there always is) for drinks

nollag

Just checked into the GHNYC last night for the first time in a few months.

My initial observations:
1) Check in staff, while friendly, were excrutiatingly slow. My desk clerk excused himself and then disappeared for almost 10 minutes before returning without explanation or apology !
2) RC front desk was excellent - James Forrester gave me a warm welcome, and couldn't do enough to help. Full marks to James - let's hire more like him !!
3) Gym wasn't great. The controls on two of the exercise bikes were broken, such that you could adjust levels upwards but not downwards, and there was no laundry bin for the towels, resulting in people just leaving them on the exercise machines.

I had an upgrade coupon (as a mere Platinum GP member) so they've given me a rather small RC room for the first three nights, and have told me I have to move out after Friday to a regular room.

I'm staying there until Friday of next week, and will update later.

Onewhoknows

hi,
we are going to the big city, Nov. 23 to Nov. 29, ( thanks giving week) and have a reservation for the Grand hyatt with regency club. As a backup we hold the Millenium Hilton.....

Does anyone know if the Grand club will be packed and jammed with kids and endless lines of people... killing the breakfest , etc....

we stayed at the Millenium last year and we were very happy with it. location is NOT important to us.... but our res for the millenium is 280 $ / night and at the hyatt ( with certificates) is 160 $ / night ...........

So ? will the club be to busy?

shinbal

If you're there first thing - No.

If you are there between 8 and 9 especially, it will be crowded.

However, there aren't "endless lines of people". It's just tough to find seats together. The behavior of kids in the club depends on what type of parents are there. But honestly, I've not had that experience - even on weekends - of anything that was unpleasant.

As far as the food, I've stayed many, many times at this hotel and they've always done a great job keeping the selection - morning and evening - refreshed and pleasant-looking. You may have to ask them to re-fill something. Once, at 9:45, I noticed the berries were out. Instead of telling me, "sorry, it's almost over", they re-filled 5 minutes later.

I think you'll enjoy the experience in the club.

nollag

James, the GC Concierge, is a really great guy who couldn't do enough to help you. GHNYC should hire more like him

hotelfanatic

Is a great lounge. Unfortunely, it will be crowded over holiday weekends. But no where as bad as the Westin TS- that was a mad house.

gregorygrady

How did you get an RC room reservation using certs? Aren't certs only good for standard base level (i.e, parking lot/trashcan view) rooms?

Onewhoknows

Well,,,,,,,,
though i am just platinum.... just asked..... i was offered to use these vouchers.... hopefully we will not get a "trash" room, cause the upgrade wasnt really confirmed yet... just a " I will reserve a room on the club floor.."
so hopefully............

19103_aa

It sounds like the RC may be worthwhile. I have two RC upgrade certs with few Hyatt stays coming up. Is it worth it to burn one on this property? TIA.

Fraser

Bah, I'm staying at the Millenium in early November and the cheapest I could get was $430 for a Saturday.

smilee

The club was closed on the weekends when I was there. You might want to double check that it will be opened on the weekend when you are there. Also do a search here on FT, there are MANY people who give this property a so-so rating.

Onewhoknows

I know. Last we stayed over thanksgiving at the millenium, we had a rate of 189$ !!!!!, we canceld our reservation for this year last week, now as is said we are going to stay at the grand hyatt.
but we really really like the Millenium Hilton!

but its to much money fo a night....

Beerman92

I've stayed at this hotel about 5 times on the weekends in the past 2-3 months and the club was open for all my stays. Keep in mind that the club isn't open all day long, they close it for a couple of hours in the middle of the day (and overnight).

I give this property a ^ but that is just my opinion.