Two different stays, two different properties, for the same night???
 

It seems that there was a thread a few years back, where someone tried to check in to one hotel (Hyatt Orlando), then drive over to a different hotel (Hyatt Grand Cypress). They received points for both nights AND 2 stay credits, even though they were both on the same day to night, because it was two different properties.

I know that if you have 2 rooms at the same location, you receive the points, but only 1 stay credit, because it is the same location.

But if you check into two different properties for the same night, do you get two stays?

Just curious...

I'm curious too ;).

I'm staying at the MCO Hyatt and moving to the Grand Cypress the next morning just so I can get the stay credit & FFN.

I'd love to be able to be in 2 hotels at the same time, but was told not to do it because I would get credit for one of them only.

I think officially the answer is No you can't get more than 1 stay credit per night even if you are "in" multiple properties. But anecdotally, it has happened, I received points and stay credits for multiple nights when I was at the Park DC and a friend had a room that I reserved at the HR DC on the same nights back in 2000.

Like the above poster says, I think the official answer is no. However who's to stop you from checking into one hotel at 5PM and checking out at 6PM and then checking into a different hotel at 7PM and checking out the next morning. Several people have done that here on FT (needed to be at one or the other for business) and have never had any problems. I personally have actually had THREE stays in one night and all 3 of them credited during the last FFN promo. One was a DTC phantom stay, another was a Matress Run at a cheap local Hyatt, and the third was an FFN award stay at the place where I actually stayed. So yes, it can be done, but if for some reason it doesn't get credited, I doubt that you'll have any recourse to complain to GP since it probably shouldn't have happened in the first place.

Gregorygrady, that's gotta be a record.

Multiple Stays - be careful
 

Lets all be aware that the rules and the Hyatt Systems have changed since the last FFN period. What was true then, may no longer be true and there is nobody that one can really ask about how to beat the system.

For example, I had a "no show" earlier this year and while I was awarded GP points for the room rate, I was not awarded "STAY" credit. I did not complain because I had already qualified for Diamond in 2006

Uh-oh, now you're worrying me a bit!!! When did this "no-show" occur? Obviously after 2/28/05 I assume? That doesn't bode well for phantom stays this FFN period........................ :(

But that is good advice, what worked in the past isn't guaranteed to work in the future.......I guess we'll see come ~9/7/05.

Was this a pre paid rate?

Did you 1-800-Checkin?

everything changes...
 

I definitely know everything has changed, since the 9/1 letter and then the 3/1 letter.

And who is to say that it could happen one time and not another.

Maybe I could start a business of driving down to the DTC and checking in a block of 20 flyertalkers and picking up all of your "phantom" amenities :D

Sounds good to me. Your fee could be 20 bottles of wine and cheesebaskets as well as free breakfast for your 40 closest friends. :D

BHH - maybe that can lead to another side business - cheap wine and cheese store :D

Any update on this?

Our summer vacation is such that I'll be staying at the Hyatt Maui and Hyatt Residence Club. I'm paying for both, but the last night of the stay at Hyatt Maui I'll actually be leaving for Waikiki and the rest of family joining me next day, so 1 day overlap at both hotels over 12 nights. Hoping to get the night credits for both especially with the Summer Points promo!!

This still applies

Heard of it done before recent, but as always YMMV.

My best guess is that you'll get the points for all nights. If for some reason they don't post the points for the overlapped night, simply phone HGP and explain that the overlap was due to flight schedules. Be prepared to receive points for only one of the two overlapped nights. Hopefully you can be delighted to receive points for both. Please do post back here and let us know how the story ends.

In my experience of stays with overlapping nights within the same "city" but different properties, I got points from both both properties, but stay/night credit from one only property during the overlapping nights.

YMMV of course.

There are legitimate cases where this would be possible, such as a night at Hyatt Regency Guam followed by a night on the same date at Hyatt Regency Waikiki.

And pretty much that's the only time you can get credit for 2 stays on the same night. Even so, you'll have to call in for it.

You might be able to get two stay credits if you have a day rate (for example at an airport hotel) and then stay overnight at a different hotel, presumably arriving late in the evening at a different airport. [However, a day use room might not lead to a night credit. IIRC this is how SPG handles the situation.] If you pay a regular night rate but only use the room during the day or pay a full night to guarantee early check in or a very late check out, again you legitimately might be able to count the same night elsewhere too.

My personal attitude is that if the credit is questionable, you don't want to count on it for requalifying for status, while if you don't absolutely need it for status, then it really doesn't matter. For attaining a new status level during the year, I can't see Hyatt later trying to claw back benefits that were previously used, such as sending a bill for a Diamond breakfast that was consumed after your account was erroneously upgraded to Diamond. In these cases, most people would do at least one additional Hyatt stay before the end of the year to enjoy the new benefits, so that they would have a few excess stay/night credits in case they're needed. Again, IMO it would be wise to arrange this if it doesn't happen naturally as the end of the year approaches.

Hello Flyertalkers,

Due to the unique circumstances for hotels that are near the International Date Line, it may be possible for you to have stays at two separate hotels on the same night. You will need to contact us on the phone to have both stays posted to your account.

If you have two reservations booked in the same city for the same night you would only be eligible to receive the tier credit and points for one reservation since you can only be in one hotel at a time.

Thanks!

I had one night at HP Las Vegas (checked in at around 3pm and left at around 6pm) then caught a flight to LAX and stayed for a night at the Concourse the same day and received stay credits for both properties.

Thanks GPC.

you have different cities

LAS and LAX are probably too close if you had to convince them to manually give you 2 stay/night credits - that said, it does happen though but don't count on it.

I'd like to ask what you needed that room for three hours for...but what happens in Vegas, stays in Vegas. :cool:

Pretty sure these days it ends up on the Web : FB/Instagram/Snapchat etc

Thank you smart phones. :rolleyes:

You're funny! I can assure you that it wasn't used as a love hotel lol

Two Stays/One Night - Both Credited
 

Data point:

I recently had a one-night stay out of town. Air con went out at home while I was gone, so I booked local Hyatt for my wife same day, since it was unbearably hot.

Out of town stay posted automatically. Call #1 to Hyatt Diamond line with explanation of my very legitimate situation asking for additional stay credit led to posting of points and Diamond bonus for local stay, but no stay credit. Call #2 led to posting of additional points and Diamond bonus, PLUS Diamond amenity and stay credit.^

HUCA in action.

Sorry, but how in the world was this a legitimate situation? In what universe should you get anything let alone Diamond bonuses and some additional points for a hotel room where you were nowhere near the hotel that night?

In this case, your account should be audited and the points/nights/stay credit removed for the hotel where your wife, but not you, stayed. You never intended to stay there and it was wrong to attempt to attach your HGP account number to the reservation. It's your HGP account, not a number to be shared with family and friends.

Moreover, if your wife received any elite perks such as an upgrade, late checkout, or lounge access, the hotel would be well within its rights to send you a bill for the cost.

MSPeconomist, I guess the whole "Gift of Diamond" is out the window huh?

Guest Of Honor privileges apply when a Diamond uses his/her own points to book a room for a guest. In this case, it was a paid stay and the Diamond member was in a completely different city. It appears that Hyatt allowed Diamond privileges and credits, however they were under no obligation to do so.

True, but I would describe the situation as Hyatt being unaware that the OP wasn't physically staying in both hotels. Since this seems to have been a deliberate deception, it seems to me to be more like fraud than a mistake. For all we know, other elites who were entitled to published elite benefits (such as upgraded rooms) did not receive them that night in the wife's hotel because she received inappropriate benefits due to her husband's status which is not transferable on ordinary non-award reservations.

Reanimating this thread:

I recently had a "legitimate" overlapping stay -- a 5 night stay in one city with the last night overlapping with a one night a short flight away. (I had to go to a meeting which required me stay overnight and didn't want to check out from my first hotel.)

Now that HGP is back online it's showing credit for both, and that I'm at 50 nights. This is great, as I was planning a mattress run this week to make up for being one short.

The question is, should I be concerned that Hyatt may claw back that last night as they work the bugs out of their software upgrade? I'd rather not do a MR "just in case" but I don't want to end up one night short of Diamond for next year.

Take a screen shot of your status good through Feb 2017 and proof of your stays over the past year (do it now, as Hyatt website now offers stay information online only for the past 12 months!) Based on my experiences with Hyatt, in the unlikely event that they later attempt to claw it back, I'm almost positive that they will reinstate it if you escalate the issue.

Thanks; took a screenshot (shows Diamond through 28 Feb 2017) and also called to confirmed the back-end system shows the same.

I booked 3 nights over the New Year weekend. Stay in A, moved to B, then back to A. On the 3rd stay, I checked in, used the wifi, then left a few hours later. The account details listed that I checked in and out on the Jan 3. Since I had just checked out of B on Jan3, I got base points and nothing else.

Did I make a mistake during my 1st mattress run? Do you need to always check out on the next day to earn a stay credit?

I'll be making a 2 month stay or so for business at a hyatt. All nights booked under 1 reservation.

There may be a weekend or two during those two months where I may travel else where and book a hotel for a night. Will I get credit for the one off one night stay?

The one off will probably credit since I wouldn't have checked out of my extended stay reservation. What will happen to the extended stay reservation when I check out...will that only partially post?

Am I better off booking a non-Hyatt for the weekend excursion?

Under normal circumstances, you will not get credit for 2 stays for a single night unless you call customer service and show them that the stays are in different time zones.

You could ask the extended stay hotel to check you out for the nights you'll be missing or just stay at some other chain for the one night stay(s) if you don't want to chance it.