Using points to upgrade to a suite
 

Is it best to already have the reservation made, or do they need to find a special rate to book it?

What isn't clear?
http://goldpassport.hyatt.com/gp/awa...tt_upgrade.jsp

Thanks for the reply.

goingnow,

most posts by UpgradeMe seem to be of the caustic variety and never really seem to answer any questions directly.

Hmmmmmmmmmm, I see you resurfaced and your big contribution to the Hyatt forum is to insult a regular poster.

Coming from a post stalker, your comment is rich, indeed.

I usually have my travel agent make the resevation and then call the Diamond line to ask for the suite upgrade. They will adjust the rate if the upgrade is confirmed so there is some advantage to not just booking the rack rate in case you can't confirm the upgrade. Often reservations has to message the hotel and it takes a day to confirm. Unless it is a very busy time (convention or special event), I usually get the requested upgrade confirmed with a day or two.

For international properties where discounts are small (and rooms are often small, too!), this is my favorite benefit. Domestically you can often get rates that are so much cheaper than rack that the upgrade doesn't make sense.

Charles

Thanks so much, this is exactly what I wanted to know. :)

Mary2e, I didn't insult the poster, merely pointed out the obvious. Nice to be back too. Thanks for caring so much.