Hyatt e-mail?
 

Has anyone e-mailed Hyatt GP customer service in the last few days? I have sent two e-mails and did not get an auto reply. The frist e-mail has not been answered so I sent another today and no reply telling me the e-mail was received?

doncha hate it when no one answers you! :(

I have done a matress run in the last week and had nothing post! :td:

I think they may have gone on holidays :confused:

I know its the holidays and things take time but is anyone getting account problems fixed by e-mail and if so how long is it taking GP CS to fix the problems and e-mail you back?

I sent two just before Christmas.

Got a reply on one right after the holidays, and no response on the other, though the issue was resolved.

Dear FlyerTalk Members,

We are aware that there has been an issue with the link to contact Gold Passport Customer Service through the goldpassport.com web-site. It appears that this was a sporadic issue that it has been resolved and that the link is functioning properly now. If you have recently sent an e-mail and have not had a response please resend your message so that we can be sure to respond.
You can also contact me directly at [email protected]

Best Regards,

Karen Smith
Gold Passport Concierge