PH Zurich REVIEW - MASTER THREAD

Old Sep 29, 04, 6:09 pm
  #1  
pdb
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PH Zurich REVIEW - MASTER THREAD

I believe they opened, last week. Any information would be appreciated.**
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Old Sep 30, 04, 2:26 pm
  #2  
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here's the press release:

Park Hyatt Zurich First Purpose-built Luxury Hotel
to Open in Zurich for Over 20 years

Zurich, September 29, 2004 - Nestled in the heart of the city's bustling financial and commercial district, Park Hyatt Zurich is the latest addition to the exclusive Park Hyatt portfolio. Surrounded by the major financial houses and minutes away from the boutiques of Bahnhofstrasse, Lake Zurich and the beautiful Old Town (Altstadt), the hotel is ideally positioned for both the business and leisure traveller. Unparalleled service and facilities are perfectly complemented by the sumptuous yet understated décor of the 142 rooms and suites, all of which provide cutting-edge communications technology to rival the luxury of the appointments.

Built on the site of the Escherwiese car park, Park Hyatt Zurich is the first purpose-built luxury hotel to open in Zurich for over 20 years. Park Hyatt hotels are luxury boutique hotels that are distinguished by their prime locations, exceptional interior design and works of art. Park Hyatt Zurich is no exception and bears the hallmarks of Swiss quality combined with the imaginative flair and taste that Jan Clausen and her team from Hirsch Bedner Associates (HBA) has brought to this project.
The heart of the hotel is its public areas. The main entrance on Beethoven-Strasse

Park Hyatt Zurich
Beethoven-Strasse 21 8002
Zurich, Switzerland

leads to an understated yet elegant entry foyer. Upon entering the lobby, guests step into a world of sumptuous elegance that is in every sense larger than life. At ten metres high, the reception area is large enough to house its own bamboo garden set upon the polished blackberry-coloured granite floor. Cream-coloured leather panelling covers the walls of this vast three-storey space filling it with warmth.
'parkhaus' is a bold and vibrant restaurant featuring a centrepiece show kitchen and a two-storey wine library and can hold over 3,000 fine wines. The menu is product-driven and concentrates upon natural produce from local artisan producers. Adjacent to 'parkhuus' and separated by iridescent copper mesh glass panels is the ultra chic 'ONYX' bar. In the evening the copper mesh panels slide back to expose a full bar, and the sound of live music and dancing filter into the streets when the exterior windows are lifted.

As with the public spaces, guestrooms and suites are exquisitely furnished to accentuate the sense of welcome and create an atmosphere of comfort and rejuvenation. Designed with understated simplicity all guestrooms are decorated in warm tones that reflect the natural light and enhance the lavishness of the fabrics and artistic touches. Even the oversized headboards use 100% natural materials and have been designed by a local artist. As well as offering the finest in luxury, all rooms are also tech-smart, with high-speed internet access available and state-of-the-art Bang & Olufsen flatscreen television, DVD and stereo equipment as standard.

Pampering is available from Club Olympus situated on the Mezzanine floor where private treatment facilities provide an extensive range of beauty and holistic packages. As well as providing exclusive guest access to sauna and steam rooms, Club Olympus also boasts the very latest in fitness technology from Technogym.
With over 1,000 square metres of conference and meeting space, Park Hyatt Zurich is an intimate boutique hotel with a large meetings capability. All meeting rooms provide state-of-the-art facilities and can accommodate up to 445 guests. The ground floor ballroom is 405 metres square and will comfortably accommodate 330 guests for a gala dinner. The ballroom can provide access for cars if required and is easily accessed through a large pre-function area that can be used for exhibitions, cocktails or coffee breaks. High-tech multi-media and lighting systems will be applied throughout.

There are 213 Hyatt hotels and resorts around the world, which are managed by two separate groups of companies. Subsidiaries of Hyatt International Corporation operate, manage or franchise 89 hotels and resorts in 39 countries, with an additional 23 hotels under development. Hyatt Corporation, a separate company, and its subsidiaries operate, manage, franchise or lease 124 hotels and resorts in the United States, Canada and the Caribbean.

Contact:
Kurt Straub
General Manager
Park Hyatt Zurich
Telephone: +41 43 883 1001
[email protected]
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Old Oct 11, 04, 6:02 pm
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and I'm guessing somewhere around CHF500/nite?
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Old Oct 11, 04, 6:06 pm
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Park Executive King
Hyatt.com rate
CHF 1715

christ!
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Old Oct 11, 04, 11:15 pm
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Originally Posted by zaccaggie
and I'm guessing somewhere around CHF500/nite?
Actually, the e-mailed confirmation quoted a "special introductory rate" through 31 January: CHF350

Called Diamond reservations and they couldn't find it. Of course, they were eager to help and called Zurich. Presto. Rate adjusted.
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Old Oct 21, 04, 10:48 am
  #6  
 
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Originally Posted by snorkmaster
Any experiences yet?

I'll be there the weekend after next, so worst case, I'll add my thoughts when I return.
Unfortunately, I had to back-out but my parents still made the trip. Their experience is only with domestic Parks but I've shared photos and experiences of the Milan property and they said Zurich is "just as lovely and impressive."

Their first trip to Switzerland was unashamedly highlighted and headlined by their stay at the PH Zurich. Mom says the staff is so well-attending and approachable and she went on and on about the room and the art throughout the hotel (she is an interior designer).

And, much to my dismay, Dad scuttled a side-trip to the lakes region (and a stay at the Villa D'Este!) to relax nightly in the PH in favor of day-trips to Lucerne and the spa region. To each his own.

I wish I had more 'trip reportesque' specifics. Generally, their glowing review has made me book some time there in January to sleep-off my first mileage run of '05.

Last edited by mileshawk; Oct 21, 04 at 10:50 am Reason: spelling error
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Old Nov 3, 04, 10:13 pm
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I wanted to get this info down while it's fresh in my mind...sorry that the doesn't read very nicely, but I'm beat, and I don't have the patience to edit and clean up my notes.

Here's a quick report:

Stayed for 3 nights on FFNs -- in 10/30, out 11/2.

Hotel is a little more than a block south of the Stockerstrasse tram stop. The common areas are nice -- as described in the press release included in this post.

Reception was friendly and efficient. We were given a upgrade to a deluxe room (506), and escorted up to the room by the front desk clerk.

The room was very spacious -- small bar station, seating area with two chairs, a spacious desk, and a rather firm king size bed. There were a number of nice lighting fixtures throughout the room.

The room featured a Bang and Olufsen television, DVD (free DVDs available from front desk), high speed internet (which we didn't use), and a little travel type alarm.

The curtains in the room were electronic, and could be controlled by buttons on the wall or a remote. One of the buttons seemed like it was designed to control an awning on the window, but there were no awnings on the building. However, some cables (that appeared to be designed for holding awnings) were attached to the exterior of the window. These made a rather annoying sound at all times as they shook in the wind, but weren't bothersome enough to keep us awake.

The spacious bathroom had a large central area with the sink, small plasma tv, and tub. The he shower was off to one side, and the toilet was on the other. The towels and robes were fabulous. Blaise Mautin toiletries were provided.

As mentioned in the press release, the public spaces in the hotel are quite nice. We used the gym once and enjoyed the facilities. When we used the facilities at night, the steam room and sauna were turned off.

Breakfast is served in the lounge. Diamonds receive the limited but tasty continental buffet (of meats, smoked fish, cheeses, breads, cereals, fruit, muesli) for free. (I imagine it normally goes for about 35 CHF.) Present your card at breakfast -- there are no coupons.

We didn't bother trying to "upgrade" to warm breakfasts in the morning. One thing to note: at breakfast closing time, the food is pulled very quickly...don't lollygag around and show up 5 minutes beforehand or you'll be disappointed.

We had one dinner in parkhuus and were very pleased with the food. In my opinion, the meal was very reasonable by Swiss standards for a meal in a high end hotel restaurant: we had two lower cost appetizers (lake zurich perch cake, mushroom and oxtail terrine), two glasses of wine, 2 main courses with 2 sides each (baby chicken w/spinach and mashed potatoes, lamb shank w/new potatoes and a winter root mix), and a bottle or two of water for 130 CHF.

Other notes:

High speed internet: I was planning on using the business center's internet service until learning the cost of 15 CHF for 30 minutes. Perhaps that's the norm in hotels of the PH's caliber, but I wasn't about to pay it for a casual e-mail check.

Onyx Bar: On each night, the bar was packed. We didn't jump in.

Service comments:

Front desk: Efficient, friendly, and attentive. Responsive to inquiries. Sent someone upstairs within 2 minutes to help us decipher the B&O remote control.

Operator: Waits were longer than you'd expect (sometimes several rings), but the operators were very friendly.

Restaurant - Breakfast: I thought the ladies in the lounge were a little icy at first, but they warmed up by checkout.

Restaurant - Dinner: The food was good, but the waiter was most concerned about getting out the restaurant. We were neglected for large parts of the meal and ignored/forgotten about at the end, which is not something you'd expect at the restautant a hotel of this sort. I think I'll follow up with a comment on the service.

Housekeeping - day service: No complaints. Service above expectations. burnt bulb was not changed, but no biggie...

Housekeeping - turndown/2nd maid service: Inconsistent. On the first night, the attendant was cleaning our room when we came by. We returned 20 min later, and she was still in there with very little progress evident. I felt like she was napping on something. She left, and service wasn't complete (she left a dirty dish, etc.) On the second day, the room was turned down and serviced as one would expect. On the third day, we encountered a maid in the room and were told that she had "one more thing to do." She did one more thing (wipe down the shower -- which was dry and clean in the first place ), and moved along. It didn't appear that she did anything to the room -- the bed was not turned down, there was no water by the bed, etc. In my opinion, they need to put some effort into making their turndown service more consistent, and getting their turndown/2nd maid service stay to step up the pace -- or at least focus on things that actually need to be cleaned.

On every night, the turndown folks left a hang tag for free coffee/tea brought to the room in the AM. I thought this was a nice touch...

All in all, it was a very nice stay. As mentioned above, there were some minor disappointments (with the housekeeping and the restaurant), but they were outweighed by the positives.

I think the hotel needs to take a look at a few service issues, but I'll chalk 'em up to growing pains. I'd certainly stay at the hotel again.

Last edited by snorkmaster; Sep 14, 06 at 10:40 pm Reason: grammar errors i noticed two years later
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Old Nov 4, 04, 6:38 am
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Great report, I'll look forward to staying there sometime in 2005.
On a side note, for those GP & Starwood elites, the Arabella Sheraton appears to be fairly close by. So anyone desiring to get both *wood & GP points/stays should find this area very convienient. (I, for one, try to 'maximize' my stays in this manner-- ie: long weekend= 2 night stay (1 Hyatt + 1 *wood) !
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Old Nov 4, 04, 6:55 am
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Originally Posted by mauld
On a side note, for those GP & Starwood elites, the Arabella Sheraton appears to be fairly close by.
It's actually just opposite....all you do is cross the road. Can't get closer than that
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Old Jan 21, 05, 9:41 pm
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? Park Hyatt Zurich transport from/to ZRH. Additional comments please. Thanks

We are off to the Park Hyatt Zurich. Can someone comment on transport from ZRH to the Hotel and back? I would be interested in hearing ideas about "day" trips from ZRH also. Can someone comment on treatment of Diamonds? Is breakfast included? Is high speed internet access complimentary? Any comments appreciated. Thank you and regards
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Old Jan 22, 05, 7:02 am
  #11  
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Inexpensive trains leave ZRH frequent for Hauptbahnhof (the city's main trian station) and will take 10-15 minutes, and then a CHF 2 fare on the city tram from Bahnhof Strasse (tram #6,8,13--double check) is 3 stops, and then a short 1.5 block walk to the hotel. Taxis in the city are absurdly expensive.

Just got back from Zurich a few days ago--very pleasant stay at the PH, but theft of shoulderbag with notebook computer and wallet at ZRH was a sad and embarrassing reminder that the quiet airport could be teeming with organized crime. Keep your guard up at all times.

The PH is quite nice and rooms are good sized. Overall, the staff is quite attentive. Internet access will run you CHF 0.50/min or CHF30 for the day. (There may be free WI-FI access in the lounge--you'll need to ask.) Continental buffet breakfast included for Diamonds in the very pleasant lounge. Check your bill to be sure no erroneous charges in that regard--the breakfast staff is quite pleasant but may be confused: e.g. charging for water.

Monet exhibit through mid-Februrary well worth a visit. (closed Mondays). A short day trip to Baden for a good soak in mineral baths of one the towns spas might be just the indulgence you need on a very cold winter day. PH has sauna and steam rooms, but no pool or jacuzzi in their spa. Enjoy your stay!
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Old Jan 22, 05, 11:10 am
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Transport from the airport to the main train station is very easy. From there leave the the station and head outside looking for the street Bahnhofstrausse (spelling). Tram 6,7,8 & 13 will all work to get you to the PH and they all depart from the same spot. You will get off at Stockerstrausse (spelling), and when you get off walk in the opposite direction the tram is going and take your first left. Behind you will be a Starbucks and infront a E&Y building. Pass one block and you will be at the hotel.

As a Diamond I was not given lounge access (didn't know there was one) but I was given free breakfast in the lobby each morning. I was upgraded to a very large room on the fifth floor with a spacious bathroom, not quite as large as Milan but much more modern. As mentioned the internet is 30 CHF/day which is dissapointing.

I can't imagine anyone not enjoying their stay here. It was a great hotel and the staff was very good. Also, check out the hotel bar in the evening. It is fairly small but very stylish and some of the most beautiful women you can imagine enjoying drinks until 2am.
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Old Jan 22, 05, 2:42 pm
  #13  
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Originally Posted by cmhua777
...As a Diamond I was not given lounge access (didn't know there was one) but I was given free breakfast in the lobby each morning...
There is no RC at the PH. "The Lounge" or "The Lobby Lounge" is actually the name they use for their dining/cocktail/breakfast area, just of the main lobby. As I mentioned above, I believe they may offer Wi-Fi (free?) access in that area.
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Old Jan 22, 05, 10:33 pm
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Lucerne is a very easy day trip from ZRH. If I remember, it was only a 1 hr train ride--from there I took the trip up Mt Pilatus (sp?)--although at this time of the year that may be a bit chilly. I also took the train north to Stein en Rhein which is a quaint town on the border of Germany. There are lots of day trips (1-2 hr train rides) from Zurich, but the city itself is a great place to explore. Aside from the main Bahnhofstrasse and its shoppes, be sure to go over to the Right Bank and its small restaurants, stores etc.
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Old Jan 23, 05, 4:33 am
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PH Zurich now

Hi Michael,

Mad4miles and I are at the PH Zurich now. I am posting from the wireless hot spot in the lobby lounge. CHF30 per day or use an Inter Touch prepaid card. Absolutely great hotel. We are having breakfast in the lobby lounge (CHF32 for non DIA.) Meats, cheeses, cereals, fruit, coffee/tea/juices breads included, eggs are extra.

The first night, I had a deluxe room king bed and large sitting area. Incredible bath/shower and decor. Last night, Mad4Miles joined me and we got the Park Suite (they offered us the Presidential Suite but they decided they needed the rate difference as we were on FFN's.) I did give them a suite UPG cert and after some discussion, they charged CHF100 per night extra for the Park Suite.

I took the the train to the Zurich HB for CHF5.8 and a taxi (CHF18.2) to the hotel. PH is right next to the Sheraton.

Rented a car yesterday for the week, as I am going to Nice tomorrow. Mad4Miles and I drove to Geneva and Luzern yesterday, though we could (as easily taken the trains. It started snowing this morning so staying in town.

Don't forget the Monet exhibit at the museum, a short walk across the bridge and up the hill from the PH.

Last edited by rbAA; Jan 23, 05 at 4:37 am
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