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Hyatt Regency Savannah REVIEW - MASTER THREAD

Hyatt Regency Savannah REVIEW - MASTER THREAD

Old Apr 2, 19, 8:00 am
  #46  
 
Join Date: Aug 2014
Posts: 1,033
Originally Posted by MSPeconomist View Post
Globs get free parking on award stays. The hotel could be confused and not charge for parking on any (elite) award stays.
Thanks!
DeltaNeutral28 is offline  
Old Jul 5, 19, 8:42 pm
  #47  
 
Join Date: Dec 2016
Location: Roanoke, VA
Programs: IHG Platinum / HHonors Diamond / Hyatt Globalist / AA EX Platinum
Posts: 103
Spending the 4th of July long weekend here, so far it's been a great stay. Here is my quick review. Subject to change should something unexpected happen the last couple days

I booked a basic King Bed rate. At check in I was recognized as a Globalist and given complimentary valet parking, which was a nice surprise as parking is listed at $31 per day. I was also upgraded to what was described as a suite by front desk, but in reality is more of a mini-suite. No complaints though, the hotel is full for the holiday, I booked a cheap room and got a small suite with a great river view. There is no lounge, the Globalist breakfast is in the dining room, the buffet doesn't offer a lot of choices, but the food is pretty good, including made to order eggs. The front desk also acknowledged my late check out benefit, and asked pro actively for our check out time.

My first stay here, so nothing I can compare to past stays, overall pleased with what I received for the money spent.
jtc246 is offline  
Old May 30, 20, 8:51 am
  #48  
 
Join Date: Jul 2019
Posts: 253
Currently staying here, pretty impressed with service. I was proactively upgraded to a riverview suite which is technically a premium suite but identical to their standard suite but with a riverview. I heard one woman yelling at the front desk because she wanted a suite and I overheard they aren't selling them because of staffing issues, my guess is she had no status since I didn't even ask for one. Breakfast menu is extremely limited because of the virus but was nonetheless happy to get something... I didn't ask what the occupancy rate is but my guess is it's around 50% maybe even higher, the checkin line at 5pm had about 15-20 people waiting. I was given a hand written letter from the manager and a voucher for items from the corner market worth "10 points" I think soft drinks were 2, snacks beer and sandwiches 5, bottle of wine was 10. So I got a free bottle of wine. Definitely coming to this regency again in the future, I've stayed at the Andaz here and the staff was rude and frankly the hotel isn't as nice in my opinion. TV has free HBO GO, Netflix requires you to login.
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parrotheadmjb is offline  
Old May 31, 20, 11:10 pm
  #49  
 
Join Date: Dec 2000
Location: Charleston, SC, USA
Programs: Avis Chairman's, Hertz Au+ , IHG Au, Hyatt, Honors Au (Amex), Marriott Life Au, Accor
Posts: 6,679
Parrothead, OT but what %age of the bars & restaurants of DT Savannah are open after the COVID-19 lockdown? I live a 2-hour drive from Savannah & wonder if it's worth visiting yet.
Brendan is offline  
Old Sep 20, 20, 6:52 pm
  #50  
 
Join Date: Jul 2004
Posts: 141
@Brendan - did you make it for a visit in the end? Curious if anyone has any recent post-Covid reports...

Thanks!
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madderlake is offline  
Old Sep 20, 20, 7:38 pm
  #51  
 
Join Date: Jul 2020
Posts: 94
I had two Covid stays here, one Memorial Day weekend and one Labor Day weekend. Both times, they upgraded me as a globalist to a City View Suite (Plaza Suite), which is a very spacious suite. The living room and dining room are separated from the bedroom, which is in an alcove. I personally prefer the rooms here over the Andaz Savannah. The location of the hotel is also better than the Andaz ó this is right on the riverfront.

I would say that the hotel is running pretty much the same now as it was in May. Check-in was easy, and the front desk is very friendly. Valet is offered, and free for globalists (otherwise something outrageous like $36 a day).

They have been offering free breakfast for globalists, but only on the weekends. I will say that the staff was rather confused about whether breakfast was free currently, but in the end there were no issues when I went to the restaurant. Iím guessing very few globalists have been staying recently. The free breakfast consists of scrambled eggs, bacon/sausage, and potatoes. Basic, but it was very good. They let us add coffees also with no problem... and they even let us take a muffin one day and a fruit cup a different day in addition to the other stuff, so they werenít too strict. The bar was fully open on the weekend along with the restaurant. During the week itís a different story (closed but depends on the day).

This hotel is a steal right now for Savannah for what you get. Combine it with the Privť 2 night 1 night free rate, and I was paying $130 a night+tax with free breakfast, free parking, $100 credit, and triple points (which will go back in effect on October 1).

Out of all the places we have stayed during the Covid era, we have been pretty impressed by this Hyatt Regency. They take cleaning incredibly seriously, they have great staff, and everyone does their best to make the best of the situation. Itís in a prime location for visiting Savannah, and we will definitely be back.
liondragonx5y is offline  
Old Sep 20, 20, 7:41 pm
  #52  
 
Join Date: Jul 2012
Location: Chicago
Posts: 778
Curious to which property this thread pertains as there is no ĎHyatt Savannahí - only:

1. Hyatt Regency Savannah (category 3)
2. Andaz Savannah (category 4)
3. Hyatt Place Savannah (category 2)

Suspect itís #1...?
AirbusFan2B is offline  
Old Sep 20, 20, 10:18 pm
  #53  
 
Join Date: Jul 2004
Posts: 141
Thank you! You are right that it is a steal with the 3rd night free promo. I'm looking at this and the Andaz and they are both in the same price range for next month...looking forward to visiting Savannah for the first time. Do most of the restaurants downtown have outdoor seating available? Any recs for what is open, nearby, and delicious? I wonder how I'd even use the $100 property credit with free breakfast, parking, and all those good restaurants in town
madderlake is offline  
Old Sep 21, 20, 7:36 am
  #54  
 
Join Date: Jul 2020
Posts: 94
Originally Posted by madderlake View Post
Thank you! You are right that it is a steal with the 3rd night free promo. I'm looking at this and the Andaz and they are both in the same price range for next month...looking forward to visiting Savannah for the first time. Do most of the restaurants downtown have outdoor seating available? Any recs for what is open, nearby, and delicious? I wonder how I'd even use the $100 property credit with free breakfast, parking, and all those good restaurants in town
The Andaz is not your typical Andaz. Iíd compare it more to a Centric. Itís nice, very boutique like. However, I think the service during Covid is 5x better at the Regency. I have not stayed at the Andaz since May. The management is far nicer at the Regency. I got a handwritten note both times I stayed at the Regency, and the second time I got a note and an email from the new GM during my stay. They care tremendously about globalists... as opposed to the Andaz that didnít upgrade my room, didnt give a note or anything, and didnít provide breakfast during my stay. Also, if you care about the gym, which matters to me a lot, the Regency gym is huge, while the Andaz is basically a closet with a treadmill.

The Regency hasnít been remodeled in awhile, but I personally really like it. If you get a suite, they are spacious. Location is better for river walks and I value service of which the Regency blows away the Andaz here.

The answer with outdoor seating is it depends. The two best restaurants in the city, Alligator Soul and Olde Pink House, only have indoor seating... but they distance the tables a lot and the staff is very cautious. Alligator Soul Iíve now been to twice and thought the food was incredible. Only a few years old, it is very trendy right now in Savannah. They are known for serving exotic dishes like alligator, as well as amazing modern American type of dishes. I thought the duck was incredible, which is one of their specialities. The Olde Pink House is a Classic... been around forever and I thought their food was very good. For dessert you canít go wrong with Leopolds ice cream, which will always have a line (tip: the Regency sells the ice cream in many different flavors as pints in the hotel, as well as cookie ice cream sandwiches).

If you want outdoor seating, there are a decent number of restaurants that offer it in the historic district, just not so much down river street. We thought Little Duck Diner had pretty solid brunch. Some of the best restaurants unfortunately are not equipped for outdoor seating.

In terms of what is open? Everything is open now. I didnít find a single store or restaurant closed.

As for the credit, we had difficulty using it all. We ate lunch at the hotel a couple times, and we thought the bar was actually very good and reasonably priced. We also got some Leopoldís ice cream from the market at night.

I hope that helps. Happy to answer anything else!
liondragonx5y is offline  
Old Sep 21, 20, 12:02 pm
  #55  
 
Join Date: Dec 2000
Location: Charleston, SC, USA
Programs: Avis Chairman's, Hertz Au+ , IHG Au, Hyatt, Honors Au (Amex), Marriott Life Au, Accor
Posts: 6,679
Originally Posted by madderlake View Post
@Brendan - did you make it for a visit in the end? Curious if anyone has any recent post-Covid reports...

Thanks!
Yes, I went for the night of Sat. Aug. 15. There was a banner on the City Hall and a lighted-letters sign nearby announcing "Masks Required." But in the crowded streets & bars it was a quite normal pre-COVID Saturday night!
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