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MGM Resorts Stays (Posting Data Points) - MASTER THREAD

MGM Resorts Stays (Posting Data Points) - MASTER THREAD

Old Jan 8, 2022, 10:35 am
  #31  
 
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Originally Posted by jehova
How do you attach your WoH membership to the reservation? Just tell them your WoH membership number at check in? Anyway to do it permanently?
I've been told that once you link the accounts, it is on there permanently. However in reality I have found that every time I check in and check out I have to confirm that the World of Hyatt number is on the reservation. Always also keep a receipt in the case that your stay doesn't credit to World of Hyatt.
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Old Jan 8, 2022, 10:55 am
  #32  
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Originally Posted by Matt4200
I’ve been directly told by multiple front desk agents on multiple stays that you cannot receive both MLife Benefits and Hyatt Credit and that both loyalties cannot be attached to the reservation. Tried at Delano, MGM Grand and Mirage all 3 were a hard NO.
Wow bad luck. That's definitely not the case and I have probably two dozen data points across half of the properties. It may change under the new program, I don't know.
Originally Posted by Single_Flyer
I've been told that once you link the accounts, it is on there permanently. However in reality I have found that every time I check in and check out I have to confirm that the World of Hyatt number is on the reservation. Always also keep a receipt in the case that your stay doesn't credit to World of Hyatt.
This has been my experience as well, but I'm pretty sure I had to do the first time in person to make it work for credit purposes.
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Old Jan 8, 2022, 3:34 pm
  #33  
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Originally Posted by Matt4200
I’ve been directly told by multiple front desk agents on multiple stays that you cannot receive both MLife Benefits and Hyatt Credit and that both loyalties cannot be attached to the reservation. Tried at Delano, MGM Grand and Mirage all 3 were a hard NO.
My experience has been the exact opposite for stays at two of those three properties (and others) in the last year; received credit through both programs.
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Old Jan 8, 2022, 3:49 pm
  #34  
 
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Originally Posted by jerry a. laska
My experience has been the exact opposite for stays at two of those three properties (and others) in the last year; received credit through both programs.
What process do you use?

I booked via MGM on a comp room, but paying resort fees of $40 per night asked Front Desk to associate my WOH number at check in and they flat out refused saying it’s one or the other but not both.
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Old Jan 8, 2022, 4:11 pm
  #35  
 
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Originally Posted by Matt4200
What process do you use?

I booked via MGM on a comp room, but paying resort fees of $40 per night asked Front Desk to associate my WOH number at check in and they flat out refused saying it’s one or the other but not both.
Comp room almost always does not post as a MLife stay. Paid room should post and should have no trouble adding both numbers.
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Old Jan 8, 2022, 4:18 pm
  #36  
 
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Originally Posted by steveholt
Comp room almost always does not post as a MLife stay. Paid room should post and should have no trouble adding both numbers.
That makes no sense. If you can get a room for $8 based on your MLife status as an Offer and pay the resort fee why would another MLife offer where you pay the $40 resort fee not earn the EQN?

literalt just having MLife Gold gets you Comp nights I don’t even see any options for an $8 night the lowest I see is $20 at Excalibur plus $40 resort fee.
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Old Jan 8, 2022, 4:27 pm
  #37  
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Originally Posted by Matt4200
What process do you use?

I booked via MGM on a comp room, but paying resort fees of $40 per night asked Front Desk to associate my WOH number at check in and they flat out refused saying it’s one or the other but not both.
I've booked through mlife, my host, and through WOH in the last year without issues having both programs listed. Never had a problem with front desk at check in making sure both program numbers are associated with the stay; I also always make sure again at checkout that both are in there. Of course, I don't receive WOH night credit if my room nights charges are comped but I have received WOH and mlife points for any spend not comped. When I want WOH night credit and nightly rate is low, I book a nightly rate and have my host comp the resort fees and other charges.
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Old Jan 8, 2022, 7:05 pm
  #38  
 
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My experience is that if your M life room cost is $0 + Resort fee, it won't count for a Hyatt night credit.

If your room cost is $1 or above + Resort fee, it WILL count for a Hyatt night credit.

There is no such thing as picking where you want to "credit your stay". It always credits to M life. You just get to decide if you want it to ALSO credit to Hyatt (points plus elite night credit).
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Old Jan 8, 2022, 7:08 pm
  #39  
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Originally Posted by Matt4200
That makes no sense. If you can get a room for $8 based on your MLife status as an Offer and pay the resort fee why would another MLife offer where you pay the $40 resort fee not earn the EQN?
Because one is a comp room, and the other is a revenue (albeit limited) stay
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Old Jan 9, 2022, 1:25 am
  #40  
 
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As with Jerry, at some properties I've been getting the double dipping again where both Hyatt & WN are awarded. Not sure what triggered it, but something has, and it's certainly not from my end. I think I've had both WN & Hyatt numbers attached to my Mlife since inception, and, except for a brief period, my nights have always posted.

Originally Posted by Matt4200
That makes no sense. If you can get a room for $8 based on your MLife status as an Offer and pay the resort fee why would another MLife offer where you pay the $40 resort fee not earn the EQN?
In years past, comped nights with a resort fee, and even those without, did count for EQNs. Whatever that loophole was, assuming it had been one, has been fixed, at least in my experience. Comp nights no longer count as EQNs, but your spending during your stay with earn points. Unless you have a host who would be willing to rate your room for $1, your comp nights will not earn EQNs now, irrespective of your resort fee.

Again, as Jerry observed, the way to handle this is to have a host comp the resort fee and keep the cheap room rates; sometimes, at the lower end MGM properties, you can find room rates at around $10 - $15.

Last edited by Visconti; Jan 9, 2022 at 1:37 am Reason: added quote...
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Old Jan 9, 2022, 4:47 am
  #41  
 
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Originally Posted by Visconti
As with Jerry, at some properties I've been getting the double dipping again where both Hyatt & WN are awarded. Not sure what triggered it, but something has, and it's certainly not from my end. I think I've had both WN & Hyatt numbers attached to my Mlife since inception, and, except for a brief period, my nights have always posted.



In years past, comped nights with a resort fee, and even those without, did count for EQNs. Whatever that loophole was, assuming it had been one, has been fixed, at least in my experience. Comp nights no longer count as EQNs, but your spending during your stay with earn points. Unless you have a host who would be willing to rate your room for $1, your comp nights will not earn EQNs now, irrespective of your resort fee.

Again, as Jerry observed, the way to handle this is to have a host comp the resort fee and keep the cheap room rates; sometimes, at the lower end MGM properties, you can find room rates at around $10 - $15.
And it’s your belief that utilizing an MLife Benefit on the reservation (such as getting them to waive resort fees for being Gold+) would still fully earn EQN? It’d be nice to have an official confirmation from Hyatt or MLife.

I’m in the camp where Globalists should have always received waived resort fees it’s the least MLife could do for their “partnership”.

If they’re going to allow Gold+ to waive resort fees it is de facto giving Explorists and Globalists waived fees as well. However, that’s not a guarantee that the stay also gains Hyatt EQN credit.
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Old Jan 9, 2022, 12:27 pm
  #42  
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Originally Posted by Matt4200
And it’s your belief that utilizing an MLife Benefit on the reservation (such as getting them to waive resort fees for being Gold+) would still fully earn EQN? It’d be nice to have an official confirmation from Hyatt or MLife.

I’m in the camp where Globalists should have always received waived resort fees it’s the least MLife could do for their “partnership”.

If they’re going to allow Gold+ to waive resort fees it is de facto giving Explorists and Globalists waived fees as well. However, that’s not a guarantee that the stay also gains Hyatt EQN credit.
We don’t know what is going to happen in the future with these changes to the mlife program, hence all the recent speculation in these multiple threads. I am only commenting on what has been my experience in the last year or two which is quite different than yours. That being that I have always been able to have my mlife and WOH account numbers added and I have always received WOH night credit and mlife credit whenever my stay has had a nightly rate that has not been comped. I have always received mlife and WOH night credit even when my host has comped the resort fee and F&B. I have not received WOH night credit when I have had the room charge comped but have still earned WOH points for any charges not comped.

I am hoping that even with these changes that I will still be able to do something similar. I guess I will find out eventually maybe by trial and error.
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Old Jan 9, 2022, 5:17 pm
  #43  
 
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Originally Posted by jerry a. laska
We don’t know what is going to happen in the future with these changes to the mlife program, hence all the recent speculation in these multiple threads. I am only commenting on what has been my experience in the last year or two which is quite different than yours. That being that I have always been able to have my mlife and WOH account numbers added and I have always received WOH night credit and mlife credit whenever my stay has had a nightly rate that has not been comped. I have always received mlife and WOH night credit even when my host has comped the resort fee and F&B. I have not received WOH night credit when I have had the room charge comped but have still earned WOH points for any charges not comped.

I am hoping that even with these changes that I will still be able to do something similar. I guess I will find out eventually maybe by trial and error.
Can I ask, who is the “host” here? I have stayed at MGM Vegas Strip properties many times, and successfully credited to WOH, but I have just never been introduced to a “host” nor seen anyone wear such a tag. Is the host at the Front Desk, the M Life desk, or something else entirely? i am M Life Gold.
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Old Jan 9, 2022, 5:38 pm
  #44  
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Originally Posted by AirbusFan2B
Can I ask, who is the “host” here? I have stayed at MGM Vegas Strip properties many times, and successfully credited to WOH, but I have just never been introduced to a “host” nor seen anyone wear such a tag. Is the host at the Front Desk, the M Life desk, or something else entirely? i am M Life Gold.
https://en.wikipedia.org/wiki/Casino_host
For example, for MGM Grand:
https://mgmgrand.mgmresorts.com/en/casino/hosts.html
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Old Jan 9, 2022, 6:11 pm
  #45  
 
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Originally Posted by Single_Flyer
My experience is that if your M life room cost is $0 + Resort fee, it won't count for a Hyatt night credit.

If your room cost is $1 or above + Resort fee, it WILL count for a Hyatt night credit.
This is correct.

Comp nights do not earn stay credit but the resort fee charges do earn points.

However, if you stay multiple nights, one of which being comped, you get stay credit for all nights. This is because MGM averages out the rate over the entire stay.
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