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? for a Globalist re: cancellation policies

? for a Globalist re: cancellation policies

Old Jul 26, 2022, 12:58 pm
  #1  
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? for a Globalist re: cancellation policies

Do Globalists normally have a less restrictive cancellation policy or is it the same for everyone?
TIA
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Old Jul 26, 2022, 1:20 pm
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Deleted for correction

Last edited by SP03; Jul 26, 2022 at 1:39 pm
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Old Jul 26, 2022, 1:34 pm
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Originally Posted by SP03
Same as everyone
Not quite the same as everyone:


World of Hyatt members: Subject to certain restrictions, reservations confirmed or changed by an Explorist, Globalist or Lifetime Globalist can be cancelled until 11:59 p.m. the day before arrival, when the hotel's or resort's cancellation period is not more than 48 hours prior to check-in.
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Old Jul 26, 2022, 1:36 pm
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Originally Posted by SP03
Same as everyone
This is completely false.

Explorists and above have the following exception:

"(f) Cancellation: Explorists can cancel reservations up to 24 hours before the hotel or resort check-in time when the hotel’s or resort’s cancellation period is not more than 48 hours. This cancellation benefit does not apply: (i) to reservations at Vacation Ownership Properties or Miraval resorts; (ii) where the rate is pre-paid and/or non-refundable; (iii) when the hotel’s or resort’s cancellation period is more than 48 hours; or (iv) for reservations booked at corporate negotiated or group contract rates. Eligibility for this benefit is based on tier status at the time of cancellation. The cancellation windows are based on the hotel’s time zone. Hotel or resort check-in time and standard cancellation period is disclosed at the time of booking."
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Old Jul 26, 2022, 1:39 pm
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Originally Posted by coleslaw
Not quite the same as everyone:
The condo I'm looking at has this policy: 14days Prior/One Night Non-Refundable Deposit/Balance Due 14days Therefore, a Globalist would have this same policy I'm surmising.
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Old Jul 26, 2022, 1:40 pm
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Originally Posted by ElevatorEnthusiast

"(f) Cancellation: Explorists can cancel reservations up to 24 hours before the hotel or resort check-in time when the hotels or resorts cancellation period is not more than 48 hours. This cancellation benefit does not apply: (i) to reservations at Vacation Ownership Properties or Miraval resorts; (ii) where the rate is pre-paid and/or non-refundable; (iii) when the hotels or resorts cancellation period is more than 48 hours; or (iv) for reservations booked at corporate negotiated or group contract rates. Eligibility for this benefit is based on tier status at the time of cancellation. The cancellation windows are based on the hotels time zone. Hotel or resort check-in time and standard cancellation period is disclosed at the time of booking."
Originally Posted by coleslaw
Not quite the same as everyone:
That's great to know!

Is it 24 hours before check in or 11:59pm the day before check in as the previous post quoted
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Old Jul 26, 2022, 1:42 pm
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Originally Posted by philemer
The condo I'm looking at has this policy: 14days Prior/One Night Non-Refundable Deposit/Balance Due 14days Therefore, a Globalist would have this same policy I'm surmising.
Yes, same policy as the original policy is longer than 48 hours.

Originally Posted by SP03
That's great to know!

Is it 24 hours before check in or 11:59pm the day before check in as the previous post quoted
I believe Hyatt is usually 24 hours before published check-in time.
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Old Jul 26, 2022, 1:59 pm
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I've been fortunate getting exceptions inside the cancel period, either via the Globalist line, twitter, or by contacting the hotel directly, but it's not something I would ever count on.
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Old Jul 26, 2022, 3:01 pm
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Originally Posted by philemer
The condo I'm looking at has this policy: 14days Prior/One Night Non-Refundable Deposit/Balance Due 14days Therefore, a Globalist would have this same policy I'm surmising.
per the books no exception. But I was extremely fortunate and my Concierge had negotiated no prepayment for me and cancellation 24. hours prior to checkin. You can try by asking nicely.

I had the same policy at Ziva CC. But must admit I had stayed there just 2 months prior to that visit which may have helped.
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Old Jul 26, 2022, 5:29 pm
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Since you said condo, Im guessing this might be Residence Club? If so its exactly as stated. That isnt one of the hotel properties.
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Old Jul 27, 2022, 10:41 am
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I recently had to shorten a stay, leaving in the afternoon when my plans changed. I fully expected that they'd charge me for one more night, but they shortened my reservation without any charge. Though not expected, I very much appreciated that they did that!
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Old Jul 27, 2022, 12:57 pm
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I have a Andaz Maui stay the week after Christmas that is all points. I just saw that it has a 60-day cancellation or one night. The nightly rate is 1k+ per night. Im globalist. What happens if we get COVID and cant make the trip? Lose 35k points? Get charged $1000 USD? Trying to figure out if I need to buy travel insurance for this or something.
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Old Jul 27, 2022, 3:09 pm
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Originally Posted by kpott
I have a Andaz Maui stay the week after Christmas that is all points. I just saw that it has a 60-day cancellation or one night. The nightly rate is 1k+ per night. Im globalist. What happens if we get COVID and cant make the trip? Lose 35k points? Get charged $1000 USD? Trying to figure out if I need to buy travel insurance for this or something.
This is why I have skipped traveling to Maui and the Andaz several times - those cancellation policies (seen across Maui) are crazy (it isn't just COVID but also work trips, etc, that could come up).
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Old Jul 27, 2022, 3:22 pm
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Originally Posted by kpott
I have a Andaz Maui stay the week after Christmas that is all points. I just saw that it has a 60-day cancellation or one night. The nightly rate is 1k+ per night. Im globalist. What happens if we get COVID and cant make the trip? Lose 35k points? Get charged $1000 USD? Trying to figure out if I need to buy travel insurance for this or something.
Youll lose whatever they determine would be the standard rate for the first night. You will never lose your points, those go back to your account, but the card you used to hold the reservation gets charged the monetary penalty.
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Old Jul 27, 2022, 3:44 pm
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Originally Posted by wrldwide1
You’ll lose whatever they determine would be the standard rate for the first night. You will never lose your points, those go back to your account, but the card you used to hold the reservation gets charged the monetary penalty.
Would they add taxes, resort fees, etc. to the room rate too? They are about 17%>20% on Maui. Looking at a Destination by Hyatt condo stay in HI. Might be smart to get travel ins.
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