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Globalist best room available - including standard suites - 2022 onward

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Globalist best room available - including standard suites - 2022 onward

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Old Feb 26, 2022, 11:27 pm
  #61  
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Originally Posted by comeflywme
Wow, what month did you stay at GH Seoul? And was it a weekday or weekend? Any chance you tried emailing them in advance?
I'm planning to stay a night or two at GH Seoul in May. It will definitely be over the weekend, and it will be a Globalist Guest of Honor booking, using 15k Hyatt pts. I'm hoping to get upgraded to a suite
Thanks. I appreciate your feedback.
You most likely won't get a suite on a weekend. The Childrens day and Buddha's birthday weekend will probably be even more busier than a normal one. Points booking (and GOH) are probably last in the suite queue.
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Old Feb 27, 2022, 12:20 pm
  #62  
 
Join Date: Oct 2006
Location: Virginia
Posts: 291
GH SFO

2/26-2/27
Booked Corp King Rate
Received Junior Suite w/ Runway View -- Proactively offered in app before check in. Great bathroom and soaking tub too.
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Old Mar 3, 2022, 10:09 am
  #63  
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Hyatt Centric Waikiki - first premium suite upgrade without TSU

Globalist
Booked: 2 Queen bed, 5 nights
Hyatt App Ugraded: Higher floor room
Check in desk upgrade: Mountain View Suite (premium suite)

did not use TSU. Booking was mix of FNAs and Cash+Points.
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Old Mar 5, 2022, 1:28 pm
  #64  
 
Join Date: Aug 2008
Location: SIN
Posts: 849
Booked: Grand Executive Suite King (premium suite)
Recieved: Grand Suite King (standard suite)

Grand Hyatt Erawan Bangkok

No additional recovery, both suites are the same in category they say
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Old Mar 5, 2022, 8:11 pm
  #65  
 
Join Date: May 2014
Location: Taipei
Posts: 1,122
Originally Posted by lowjhg
Booked: Grand Executive Suite King (premium suite)
Recieved: Grand Suite King (standard suite)

Grand Hyatt Erawan Bangkok

No additional recovery, both suites are the same in category they say
Crazy! Good thing you didn't book a base room...
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Old Mar 6, 2022, 7:50 am
  #66  
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Originally Posted by lowjhg
Booked: Grand Executive Suite King (premium suite)
Recieved: Grand Suite King (standard suite)

Grand Hyatt Erawan Bangkok

No additional recovery, both suites are the same in category they say
I would want the price difference back at least. That's just terrible service.
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Old Mar 7, 2022, 6:52 am
  #67  
 
Join Date: Mar 2010
Location: Roswell, GA
Programs: BA Gold-Virgin Gold-Delta MM-Hilton Diamond-Hyatt Globalist-Marriott Gold-IHG Plat Amb-Accor Nobody
Posts: 259
Hyatt Regency, Manchester, UK
Booked standard King using points (great vlaue for >$250 room rate)
Upon checking in advised I'd been 'upgrade' to Club Access King (woo hoooooo = sarcasm). I mentioned the Regency Suite showed as being available earlier in the day, the agent said it wasn't now. The desk 'manager' to the side of us overhead the conversation and said 'let me check'. She then confirmed it was available and I would be allocated that room. Was available for $650 that night

More and more, I think us Globalists that haven't established a relationship with a property, just need to be well prepared to 'discuss' suite availability when checking in, to ensure we have a fair chance of getting the benefits we've earned. Otherwise, we'll just get what's in the best interests of the property.

Other than this, the property is GREAT and VERY WELL RUN, with a PROPER HYATT breakfast service !
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Old Mar 7, 2022, 7:44 pm
  #68  
 
Join Date: Oct 2006
Location: Virginia
Posts: 291
GH Seattle
3 nights
Booked base King
Upgraded in app before check in to King Water View
Asked at check in...no suites, but upgraded to a King Corner City View. Which sounded nice, but it looked a lot like a junior suite to me. Living room, real closets, large bathroom with soaking tub, and decent sized bedroom. No complaints here.
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Old Mar 7, 2022, 7:50 pm
  #69  
 
Join Date: Oct 2006
Location: Virginia
Posts: 291
GH Denver
1 night
Booked: Base King
Proactively upgraded in app before check in to...I forgot the exact name, but a large executive suite of some kind. It was nice and very large, but the decor made it feel "empty" somehow. All the requisite furniture was there, but the room was lacking some sort of "soul". Still very pleased though, especially with the proactive suite upgrade.
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Old Mar 7, 2022, 9:05 pm
  #70  
 
Join Date: Aug 2008
Location: SIN
Posts: 849
Originally Posted by Aventine
I would want the price difference back at least. That's just terrible service.
It was the same price anyways, but wrong in principle, i do agree.
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Old Mar 7, 2022, 9:13 pm
  #71  
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Originally Posted by lowjhg
It was the same price anyways, but wrong in principle, i do agree.
Thought your booked Executive suite would cost a little more at least. They do in South Korea.
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Old Mar 8, 2022, 12:58 am
  #72  
 
Join Date: Nov 2017
Location: New York
Programs: Hyatt Globalist, Alaska MVP Gold
Posts: 155
Park Hyatt Hangzhou (Feb)
Booked: 1 King Bed (via Corp Rate)
Received: Park Deluxe King

Grand Hyatt Hangzhou (Feb)
Booked: 1 King Bed (via Corp Rate)
Received: 1 King Bed with Lake View and Club Access (duh for Club Access)

Hyatt Regency Beijing Wangjing (Mar)
Booked: 1 King Bed (Points)
Received: Regency Suite King

Park Hyatt Ningbo (Mar)
Booked: 1 King Bed (Points)
Received: Park Suite King
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Old Mar 10, 2022, 1:34 pm
  #73  
 
Join Date: Oct 2020
Posts: 120
GH SFO (Feb)
Booked: Base King bed (cash)
Received: Corner suite king, upgraded in app day prior. Fabulous suite and it felt really nice not to have to push for a best room available upgrade, which has been the norm for me.

Hyatt Ziva PV (Mar)
Booked: Partial ocean view king
Received: Ocean front king, upgraded in app day prior. Requests for club tower and balcony room upgrades at check in were denied even though they were available for purchase in the app. "Computer glitch reflecting wrong inventory" was the excuse given. I get the impression this property doesn't want to give any of its nicer rooms away for free, even to Globalists
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Old Mar 10, 2022, 9:08 pm
  #74  
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😂unrelated I had a hotel try to pull that same excuse on me. Showed them the app where I could book the suite right now, and they "made arrangements in the system" to open up the upgrade.

just feels so sleazy when they lie
Originally Posted by FlyHappy33
."Computer glitch reflecting wrong inventory" was the excuse given. I get the impression this property doesn't want to give any of its nicer rooms away for free, even to Globalists
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Old Mar 11, 2022, 2:32 am
  #75  
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Originally Posted by FlyHappy33
GH SFO (Feb)
Booked: Base King bed (cash)
Received: Corner suite king, upgraded in app day prior. Fabulous suite and it felt really nice not to have to push for a best room available upgrade, which has been the norm for me.

Hyatt Ziva PV (Mar)
Booked: Partial ocean view king
Received: Ocean front king, upgraded in app day prior. Requests for club tower and balcony room upgrades at check in were denied even though they were available for purchase in the app. "Computer glitch reflecting wrong inventory" was the excuse given. I get the impression this property doesn't want to give any of its nicer rooms away for free, even to Globalists
This seems to be the way for several Korean Hyatts too. They want to keep nicer rooms for sale as long as possible than giving it to a Globalist and having to clean it. A precise, strongly worded email to Consumer Affairs can be helpful in cases like this.
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