Am I the only one who can't use Hyatt points?
Dec 28, 2021, 11:32 pm
#1
Original Poster
Join Date: Jun 2001
Location: Victoria, B.C.
Programs: Hyatt Globalist, AA Gold LT
Posts: 1,940
Am I the only one who can't use Hyatt points?
Not sure if this has something to do with the Peak/Off Peak that was introduced, but finding all the hotels I want to book have no availability for weeks / months at a time. Looking at booking a variety of locations in March and zero availability when searching for points. I thought maybe it was just bad luck at first as I was looking at booking 5 nights in a row, so I started searching for individual days and no luck either. Looked at many different locations. Same thing no availability. Then I started searching for holidays in July. Same thing, no availability. Has something changed?
Dec 29, 2021, 12:50 am
#3
Join Date: Jan 2017
Programs: Marriott Lifetime Titanium, Hyatt Globalist
Posts: 2,195
I'm in the middle of a 12 night stay at a Park Hyatt all on points booked 3 days before arriving. In areas I frequent, free nights are widely available.
In a couple of properties, nothing seemed available for months on end - free nights or standard suites. I called my concierge and magically free nights opened and standard suites in most properties.
In the 1 that refused to open free nights, my concierge apologized and gave me free points as an apology. I know Hyatt corporate does crackdown and push for properties to adhere to program terms for sure but thay some properties need a stick
In a couple of properties, nothing seemed available for months on end - free nights or standard suites. I called my concierge and magically free nights opened and standard suites in most properties.
In the 1 that refused to open free nights, my concierge apologized and gave me free points as an apology. I know Hyatt corporate does crackdown and push for properties to adhere to program terms for sure but thay some properties need a stick
Dec 29, 2021, 3:46 am
#4
Join Date: Mar 2011
Location: New York, NY
Programs: AA ExPl, DL PM, UA Silver, Hyatt Globalist, Marriott Titanium, probably some others
Posts: 4,097
Not sure if this has something to do with the Peak/Off Peak that was introduced, but finding all the hotels I want to book have no availability for weeks / months at a time. Looking at booking a variety of locations in March and zero availability when searching for points. I thought maybe it was just bad luck at first as I was looking at booking 5 nights in a row, so I started searching for individual days and no luck either. Looked at many different locations. Same thing no availability. Then I started searching for holidays in July. Same thing, no availability. Has something changed?
Dec 29, 2021, 11:45 am
#5
Join Date: Sep 2020
Programs: AA EXP, BA Gold, VS Gold, Hyatt Globalist, Marriott Platinum, Hilton Diamond
Posts: 3,947
Not sure if this has something to do with the Peak/Off Peak that was introduced, but finding all the hotels I want to book have no availability for weeks / months at a time. Looking at booking a variety of locations in March and zero availability when searching for points. I thought maybe it was just bad luck at first as I was looking at booking 5 nights in a row, so I started searching for individual days and no luck either. Looked at many different locations. Same thing no availability. Then I started searching for holidays in July. Same thing, no availability. Has something changed?
As steveholt mentions, corporate codes sometimes interfere with award availability. If you provide specific examples you'll probably get more helpful responses.
Dec 29, 2021, 1:16 pm
#7
Join Date: Jun 2007
Location: JAX
Programs: UA Plat MM, AA Gold MM, Marriott LTT, Hyatt Globalist
Posts: 3,770
I haven't encountered any hotel with no award rooms available in my searches. I also am not looking at the likes of Ventana Big Sur which is known to be in extremely high demand for awards, but they also don't play games as far as we know.
Dec 29, 2021, 5:05 pm
#8
Original Poster
Join Date: Jun 2001
Location: Victoria, B.C.
Programs: Hyatt Globalist, AA Gold LT
Posts: 1,940
Here are some of the locations that I am looking at and ideally I would like a location that has a Regency Club so I can use my Globalist benefit.
Hyatt Regency Gainey Ranch
Hyatt Regency Maui
Hyatt Regency Indian Wells Resort and Spa
Grand Hyatt Kauai
Looking to go mid March but need to be back home by April 3
When booking 1 day only. There was nothing. So I did a search and managed to get Kauai for 6 nights. Still cannot get the others but looks like I am going to Kauai.
Hyatt Regency Gainey Ranch
Hyatt Regency Maui
Hyatt Regency Indian Wells Resort and Spa
Grand Hyatt Kauai
Looking to go mid March but need to be back home by April 3
When booking 1 day only. There was nothing. So I did a search and managed to get Kauai for 6 nights. Still cannot get the others but looks like I am going to Kauai.
Dec 29, 2021, 5:28 pm
#9
Join Date: Aug 2009
Location: SFO
Programs: Hyatt Globalist, Marriott Platinum (LTG), Hilton Gold, United 1K, AA EXP, AS MVP 75K
Posts: 208
Seems you’re trying to snag a room during Spring Break when most families are also aiming to vacay. During Spring Break, I typically book 9-12 months in advance for hot spots like Hawaii, just in case.
Here are some of the locations that I am looking at and ideally I would like a location that has a Regency Club so I can use my Globalist benefit.
Hyatt Regency Gainey Ranch
Hyatt Regency Maui
Hyatt Regency Indian Wells Resort and Spa
Grand Hyatt Kauai
Looking to go mid March but need to be back home by April 3
When booking 1 day only. There was nothing. So I did a search and managed to get Kauai for 6 nights. Still cannot get the others but looks like I am going to Kauai.
Hyatt Regency Gainey Ranch
Hyatt Regency Maui
Hyatt Regency Indian Wells Resort and Spa
Grand Hyatt Kauai
Looking to go mid March but need to be back home by April 3
When booking 1 day only. There was nothing. So I did a search and managed to get Kauai for 6 nights. Still cannot get the others but looks like I am going to Kauai.
Dec 29, 2021, 8:59 pm
#10
Join Date: Jul 2004
Location: Live: IWI; Work: DCA/Everywhere; Play: LAS/SJU/MLE
Programs: AA EXP, DL PM, Hyatt Glob, Marriott Ambassador/LTP, Nat'l Exec Elite, LEYE Gold
Posts: 6,670
Here are some of the locations that I am looking at and ideally I would like a location that has a Regency Club so I can use my Globalist benefit.
Hyatt Regency Gainey Ranch
Hyatt Regency Maui
Hyatt Regency Indian Wells Resort and Spa
Grand Hyatt Kauai
Looking to go mid March but need to be back home by April 3
When booking 1 day only. There was nothing. So I did a search and managed to get Kauai for 6 nights. Still cannot get the others but looks like I am going to Kauai.
Hyatt Regency Gainey Ranch
Hyatt Regency Maui
Hyatt Regency Indian Wells Resort and Spa
Grand Hyatt Kauai
Looking to go mid March but need to be back home by April 3
When booking 1 day only. There was nothing. So I did a search and managed to get Kauai for 6 nights. Still cannot get the others but looks like I am going to Kauai.
Sounds like you aren't searching enough?
Dec 29, 2021, 10:37 pm
#11
FlyerTalk Evangelist
Join Date: Apr 2008
Location: LGA/JFK/EWR
Programs: UA 1K1.75MM, Hyatt Globalist, abandoned Marriott LTT (RIP SPG), Hertz PC
Posts: 21,167
Probably because OP is looking for base level points rooms...which likely are not available if not available for cash
Dec 30, 2021, 4:45 am
#12
Join Date: Jul 2004
Location: Live: IWI; Work: DCA/Everywhere; Play: LAS/SJU/MLE
Programs: AA EXP, DL PM, Hyatt Glob, Marriott Ambassador/LTP, Nat'l Exec Elite, LEYE Gold
Posts: 6,670
Dec 30, 2021, 7:29 am
#14
formerly a193991
Join Date: Dec 2014
Location: Zulu Romeo Hotel
Programs: Hyatt LT Globalist; LX SEN (*A Gold), AA LTG, SBB-CFF-FFS First Class GA
Posts: 4,571
Dec 31, 2021, 11:53 am
#15
Join Date: Jul 2012
Location: Chicago
Posts: 1,161
Say what?? So the game is standard room sold out on cash rate, so we only have the $748 OV room. But since we only make standard rooms available on points, hence no rooms can be had on points?? I wonder how many/few standard rooms this property has vs. non-standard.