Booked When Explorist - Ensuring Old Resos Reflect Globalist?
Dec 13, 2021, 1:36 pm
#1
Original Poster
Join Date: Aug 2003
Location: Northern California
Programs: I want to be free! Free!
Posts: 3,454
Booked When Explorist - Ensuring Old Resos Reflect Globalist?
What's the best way to make sure that reservations made with properties prior to making globalist reflect current status? Thanks!
Dec 13, 2021, 1:41 pm
#2
Join Date: May 2014
Location: Taipei
Posts: 1,118
I don't think your reservation itself reflects your status. The FD will see your status when they check your reservation. Anyway, from person experience I had 2 reservations made at the time I crossed the threshold to Globalist (one was a checkin less than 24 hrs after my globalist status was updated) and in both cases the FD knew I was globalist.
Dec 13, 2021, 2:15 pm
#3
Join Date: Aug 2012
Location: RDU
Posts: 679
I don't think your reservation itself reflects your status. The FD will see your status when they check your reservation. Anyway, from person experience I had 2 reservations made at the time I crossed the threshold to Globalist (one was a checkin less than 24 hrs after my globalist status was updated) and in both cases the FD knew I was globalist.
My relevant example from recent years - I had a company match to trial Explorist status for 3 months and didn't complete the requirements to keep status. I booked PH Milan a few days before my status ended. My status went down to Member, then I booked PH Zurich a few days later. I had no status for a few months by the start of our trip. When checking in at PH Zurich, they specifically welcomed me as an Explorist and explained my benefits. When arriving at PH Milan a few days later, I don't recall any mention of status.
This may have something to do with mention of status via Hyatt Special Request Acronyms and how it gets updated on the reservation.
That said, I imagine that FD will closely pay attention to potential Globalist reservations due to the jump in benefits.
Dec 13, 2021, 7:17 pm
#4
Original Poster
Join Date: Aug 2003
Location: Northern California
Programs: I want to be free! Free!
Posts: 3,454
There's some property dependency and if the internal controls even allow something like this anymore.
My relevant example from recent years - I had a company match to trial Explorist status for 3 months and didn't complete the requirements to keep status. I booked PH Milan a few days before my status ended. My status went down to Member, then I booked PH Zurich a few days later. I had no status for a few months by the start of our trip. When checking in at PH Zurich, they specifically welcomed me as an Explorist and explained my benefits. When arriving at PH Milan a few days later, I don't recall any mention of status.
This may have something to do with mention of status via Hyatt Special Request Acronyms and how it gets updated on the reservation.
That said, I imagine that FD will closely pay attention to potential Globalist reservations due to the jump in benefits.
My relevant example from recent years - I had a company match to trial Explorist status for 3 months and didn't complete the requirements to keep status. I booked PH Milan a few days before my status ended. My status went down to Member, then I booked PH Zurich a few days later. I had no status for a few months by the start of our trip. When checking in at PH Zurich, they specifically welcomed me as an Explorist and explained my benefits. When arriving at PH Milan a few days later, I don't recall any mention of status.
This may have something to do with mention of status via Hyatt Special Request Acronyms and how it gets updated on the reservation.
That said, I imagine that FD will closely pay attention to potential Globalist reservations due to the jump in benefits.
Yeah, I'm recalling some time ago I had a reservation that had been around for months when I hit a new Marriott tier, and had several more months before the actual stay. FD was insistent I was not entitled to relevant benefits because their system reflected a lower status; just trying to avoid that on some longer-dated stays. Normally I'd just rebook it but the relevant reservations are at e.g. Ventana and, while still bookable, would carry a re-rate penalty in the six figures in points.
Dec 13, 2021, 9:01 pm
#5
Join Date: May 2014
Location: Taipei
Posts: 1,118
Yeah, I'm recalling some time ago I had a reservation that had been around for months when I hit a new Marriott tier, and had several more months before the actual stay. FD was insistent I was not entitled to relevant benefits because their system reflected a lower status; just trying to avoid that on some longer-dated stays. Normally I'd just rebook it but the relevant reservations are at e.g. Ventana and, while still bookable, would carry a re-rate penalty in the six figures in points.
Dec 13, 2021, 11:47 pm
#6
Join Date: Sep 2019
Location: Los Angeles
Programs: Hyatt Globalist, Hilton Diamond
Posts: 4,835
Yeah, I'm recalling some time ago I had a reservation that had been around for months when I hit a new Marriott tier, and had several more months before the actual stay. FD was insistent I was not entitled to relevant benefits because their system reflected a lower status; just trying to avoid that on some longer-dated stays. Normally I'd just rebook it but the relevant reservations are at e.g. Ventana and, while still bookable, would carry a re-rate penalty in the six figures in points.
”Hi,
I booked a reservation with you a little while ago and it’s coming up soon. I just hit Globalist status not too long ago and wanted to make sure I’d get those benefits. I had an issue with another hotel chain not recognizing my new status because it was a reservation booked prior to achieving that status so I thought I’d email ahead.
We are looking forward to our stay with you
Thank You & Happy Holidays,
XXXX”