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New Hyatt App Update not showing Upcoming Stays

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New Hyatt App Update not showing Upcoming Stays

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Old Nov 17, 2021, 4:21 pm
  #16  
 
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Originally Posted by zip10001
Same issue after updating the Hyatt app. My 2 upcoming stays are not showing up on the app. They show up while logged in on a laptop.
Same issue here, too. Asked on Twitter and they told me to delete & reinstall. Tried it and worked fine now.
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Old Nov 17, 2021, 4:21 pm
  #17  
 
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Originally Posted by markcwj
Strangely, none of my upcoming stays are showing on the app. It also logs me out of the app very frequently.
Same. It just says session expired. 😂
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Old Nov 17, 2021, 5:51 pm
  #18  
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Originally Posted by lAzyTraveler
Same issue here, too. Asked on Twitter and they told me to delete & reinstall. Tried it and worked fine now.
Deleted and reinstalled and it still crashes.
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Old Nov 17, 2021, 6:35 pm
  #19  
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iOS, all stays perfectly fine, all data in there, same enjoyable usage experience as always
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Old Nov 17, 2021, 6:45 pm
  #20  
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iOS 14.whatever is most current and I watched all my reservations (including three for next week) disappear this morning.
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Old Nov 17, 2021, 7:48 pm
  #21  
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Originally Posted by FlyinHawaiian
iOS 14.whatever is most current and I watched all my reservations (including three for next week) disappear this morning.
Ouch.

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Old Nov 17, 2021, 10:40 pm
  #22  
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No issues on Android.
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Old Nov 18, 2021, 6:45 am
  #23  
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Staying logged into FT seems a more likely to be encountered problem by me than staying logged in on the Hyatt app and having the Hyatt iOS app function well enough for regular paid stay bookings.

Maybe some of the “glitch” stuff encountered with the Hyatt app is tied to the settings on the used device and/or the internet connection.
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Old Nov 18, 2021, 6:57 am
  #24  
 
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Originally Posted by FlyinHawaiian
iOS 14.whatever is most current and I watched all my reservations (including three for next week) disappear this morning.
All my stays have vanished.
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Old Nov 18, 2021, 6:58 am
  #25  
 
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Originally Posted by 236Dakota
All my stays have vanished.
No glitch, just the settings 😂😂
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Old Nov 18, 2021, 7:06 am
  #26  
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Per @lAzyTraveler's post above, I deleted the app this morning and then reinstalled it. The app crashed on me once but after I rebooted my phone, I was able to log in and now can see all of my reservations.
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Old Nov 18, 2021, 7:10 am
  #27  
 
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Originally Posted by FlyinHawaiian
Per @lAzyTraveler's post above, I deleted the app this morning and then reinstalled it. The app crashed on me once but after I rebooted my phone, I was able to log in and now can see all of my reservations.
Cool!

I'm using iOS 15.1...
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Old Nov 18, 2021, 7:19 am
  #28  
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Originally Posted by 59Impala
No issues on Android.
What version and device?
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Old Nov 18, 2021, 1:26 pm
  #29  
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Originally Posted by Antarius
What version and device?
S9+ and Android V.10
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Old Nov 18, 2021, 2:05 pm
  #30  
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Originally Posted by 59Impala
S9+ and Android V.10
I am the same and have never had most of the issues people are sharing. I just have that off-peak/peak booking problem I mentioned in the OP and also I have one reservation booked by CS that doesn't show up (only appears on the website and in my email)
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