HHonors OUTSIDER

I would hit them up for 1000 points a minute or enough points for a free night which ever is greater

SJC1K

Whoa, project much? On what planet does "Would you ask for compensation? If so, what would you ask for?" mean that I "want the World as compensation" or that I "came on here to see what [you] thought was the max I could pull out of the hotel"? I came here to ask what other people would do in my situation.

And if it matters, I had limited control over when I hit the sack because I had a meeting until 1:15 a.m. (meetings with East Asia and Europe means someone gets the short end of the stick) and had to get up at 6:45 a.m. to catch a flight. That's why I really wanted the full 5 1/2 hours of sleep.

dpb132

Well this wins Most Amusing Thread of a Monday Evening.

You lost 30 minutes of sleep. Mention it to the GM and/or in the post-stay survey. Maybe they throw you a compensation bone. End of story.

craz

Sorry but in my then 2 decades being on FT, I found most of the times (not every time) that when a person posts as you did that their goal was to max out what they could get. Its pretty much that way on another nameless site where they felt they hit the jackpot by something going wrong. So the person who felt wronged didnt want to ask say for 5K in pts when others would end up posting for alot less then what you went thru I got a heck of alot more

When I felt wronged by a hotel, I told them what I wanted to be made whole, at times they agreed, others felt it was too much and yes a few times I was told I will be getting more then I asked for. But I didnt come onto FT or any site and present my case I spoke with the FD or GM or MOD

For some reason I can sleep thru an alarm clock but not a phone call. Cant count the # of times I got up before the requested time for my wake-up call and was out of bed and my call time came and past w/o the call ever coming thru
. Now thats a Failure on the hotels part since they didnt know I was already up , I did mention it when checking out so that hopefully what ever went wrong wont with the next person, Compensation was exactly what I asked for NOTHING, but it was a Fact that the hotel Failed.

As i said already since they were Johnny on the spot to fix it , I wouldnt hold it against them unless I knew they didnt bother changing the batteries, thats not that I thought thats why it happened but knew it for a fact, which unless some employee told me that was the case theres no way I know of to know that = the hotel gets a pass from me. You dont want to give them a pass, speak to the Mgr and tell them what you want to be made whole

notquiteaff

Right, if I was managing a hotel with a couple of hundred rooms, I would hopefully have sufficient data to tell me how long those batteries tend to last and then make sure they get swapped a month before the expected “failure” time to avoid having them go off in the middle of the night (as mine at home are apparently guaranteed to do). And yes, that’s not optimal from a battery utilization point of view, but in the hospitality business I would rather not do the swap at 3am or even 6:15am when a guest calls down to the front desk.

Interesting timing - this week is national fire prevention week

MSPeconomist

This might be reasonable as a general rule of thumb, but there are IE models that take account of the distribution of time to failure versus the "cost" of failure and use decision theory to make recommendations about when parts should be replaced in advance of failure. It's not rocket science.

fripperies

I know, that’s a good general observation but in this particular instance it’s pure speculation as to what caused the OPs alarm to sound. Might have been negligence, might not. I replace all mine at home on a regular schedule. Last time was 3 weeks ago and the damn things started beeping 10 days later.

fotographer

If I were to ask for comp .. every time the alarm has gone off at my stays...who knows where I would be...
leave it... just let the front desk know.. if you want too....

beachfan

Emailing hotel management to tell them about the issue is reasonable. I would not ask for compensatione we get, just point out the problem.

Maybe you get something but likely not for a half hour.

Having to change rooms would be another story.

Annerk

It is disturbing to me that the hotel doesn't have something as basic in health and safety as a regular schedule for changing the batteries in these devices. We change them in our home every year on New Years Day. My husband buys the batteries in advance and then gets up on the ladder and swaps them out. He also labels each one with the date installed with a Sharpie.

To me this is just an ordinary part of maintaining a place of accommodation. Nine volt batteries are about $2 each when purchased in bulk, and anyone who can use a stepladder can replace them in the space of about five minutes per, and that's accounting for the time to move the ladder to the next room.

Annerk

I wouldn't get into the specifics of when you planned to sleep, but just state that your sleep was disrupted when you were awoken by the chirping. I wouldn't ask for anything in compensation but let them know that you were disappointed by you sleep being affected by what should have been an item that should be part of a routine maintenance program. If they don't make a modest offer of points or an upgrade when you return, take your business elsewhere in the future.

Briant2828

Adding to the theme, I think certain things are table stakes staying at a hotel. Like you expect a bed in the room, the other is there is maintenance on the things like alarms because when that chirps it’s the most incredibly annoying thing and can lead to injury. In my case, I was staying at a hotel, and the co2 detector was doing the 2 am chirp ( separately in the age of AI there’s got to be a better way than this chirp but I digress) knowing the poor quality experience at check in I figured I’d take care of it myself given I needed to be awake again in a few hours. Well I slipped off the chair and ended up breaking my shoulder. While it’s my own fault for getting on a chair, I do think it is table stakes that the batteries are checked extremely regularly to prevent the chirp. Unfortunately I haven’t found and lawyers willing to take the risk of my case.

GrayAnderson

This is a heck of a first post on FT.

[BTW, if you had lawyers in this case they'd probably be advising you not to post things on a public forum openly admitting fault. You do not volunteer an admission like that if you're pursuing legal action, and you're not as anonymous as you think you are on the internet, especially in the face of a corporation whose attorneys know how to carry out discovery. No, I'm not a lawyer and I am not offering legal advice...I'm merely offering a dose of common sense as somebody darkly amused at a poster coming on here and in their first post both dragging an old thread up and managing to shoot a putative legal case in the foot.]

Schnit

If I had to guess, most if not all hotels have hard wired smoke detectors and send a signal directly to the front desk or fire department. If you had successfully reach it, you would have been disappointed by your inability to disconnect it.

Perhaps there actually was a CO2 issue

shoodawg

I probably wouldn’t ask for consideration. I wouldn’t want to be flagged over this sort of concern.