Hyatt Centric Montréal (Ville-Marie) REVIEW - MASTER THREAD
#16
Join Date: Mar 2012
Posts: 3,166
They delayed the opening again, so the Director of Rooms called me and offered to walk me to another property which appears to be a bit higher-end cover all seven nights, and refund my points. Pretty generous considering the length and that the reservation is still over two months out notification. I was counting on the free parking so now I need to figure out where to park for a week cheaply.
He said that there was a delay in receiving building materials and they do not want to do a "soft-opening" of a partially completed hotel.
He said that there was a delay in receiving building materials and they do not want to do a "soft-opening" of a partially completed hotel.
Did they mention how far the opening is being delayed this time?
#17
Join Date: Jan 2005
Posts: 593
They delayed the opening again, so the Director of Rooms called me and offered to walk me to another property which appears to be a bit higher-end cover all seven nights, and refund my points. Pretty generous considering the length and that the reservation is still over two months out notification. I was counting on the free parking so now I need to figure out where to park for a week cheaply.
He said that there was a delay in receiving building materials and they do not want to do a "soft-opening" of a partially completed hotel.
He said that there was a delay in receiving building materials and they do not want to do a "soft-opening" of a partially completed hotel.
#18
Join Date: Apr 2015
Location: IAD
Posts: 735
#21
Join Date: Sep 2010
Location: Chicago
Programs: Hyatt Glob; UA 1K; BonVoyage LTT (RIP SPG); HH Dia; JX Insighter
Posts: 1,642
They delayed the opening again, so the Director of Rooms called me and offered to walk me to another property which appears to be a bit higher-end cover all seven nights, and refund my points. Pretty generous considering the length and that the reservation is still over two months out notification. I was counting on the free parking so now I need to figure out where to park for a week cheaply.
He said that there was a delay in receiving building materials and they do not want to do a "soft-opening" of a partially completed hotel.
He said that there was a delay in receiving building materials and they do not want to do a "soft-opening" of a partially completed hotel.
#22
Join Date: Apr 2015
Location: IAD
Posts: 735
For sure, I agree. To be clear I wasn't expecting them to cover parking, I was just whining to myself and FT :-).
#23
FlyerTalk Evangelist
Join Date: Mar 2000
Posts: 17,421
Yeah, I guess I'm now not too confident about my own early October award reservation, but if this is the type of re-accommodation being offered, I'm happy to roll the dice!
#24
Join Date: Sep 2010
Location: Chicago
Programs: Hyatt Glob; UA 1K; BonVoyage LTT (RIP SPG); HH Dia; JX Insighter
Posts: 1,642
Change your booking to the highest suite you can and see what happens.
#25
Join Date: Jan 2005
Posts: 593
Despite the message that the hotel is accepting reservations from September 15, it appears that inventory is zeroed out until November 15.
#27
Join Date: Feb 2016
Posts: 27
O_O We have a 3-night reservation for mid Oct. I guess I'll wait for that email...
They didn't offer you free accommodation else where? Not even the Hyatt Place nearby?
Is the 279 per night at the Sulpice just a discount?
#28
Join Date: Feb 2016
Posts: 27
We're 3 weeks out from our reservation and haven't heard a peep about possibly not getting our room. The Hyatt website has pushed the reservation dates to Nov 15, a month after our reservation. Is it possible that they'll open the hotel partially so we get our room while not accepting NEW reservations?
I contacted Hyatt concierge via twitter and they said "we don't have any information on a delayed opening for the hotel... I cannot confirm it as they have not notified us on this" which is so NOT helpful. I can't find any direct contact info with the hotel to check. What should I do? Please help! T_T
I contacted Hyatt concierge via twitter and they said "we don't have any information on a delayed opening for the hotel... I cannot confirm it as they have not notified us on this" which is so NOT helpful. I can't find any direct contact info with the hotel to check. What should I do? Please help! T_T
#29
Join Date: Feb 2020
Location: USA
Programs: MB Ambassador, WOH Globalist, HH Diamond (Aspire), AA Gold, UA (*G) Gold
Posts: 5,157
We're 3 weeks out from our reservation and haven't heard a peep about possibly not getting our room. The Hyatt website has pushed the reservation dates to Nov 15, a month after our reservation. Is it possible that they'll open the hotel partially so we get our room while not accepting NEW reservations?
I contacted Hyatt concierge via twitter and they said "we don't have any information on a delayed opening for the hotel... I cannot confirm it as they have not notified us on this" which is so NOT helpful. I can't find any direct contact info with the hotel to check. What should I do? Please help! T_T
I contacted Hyatt concierge via twitter and they said "we don't have any information on a delayed opening for the hotel... I cannot confirm it as they have not notified us on this" which is so NOT helpful. I can't find any direct contact info with the hotel to check. What should I do? Please help! T_T
#30
Join Date: Feb 2016
Posts: 27
I sincerely doubt that the hotel would partially open and would question wanting to stay at a hotel that is so much of a construction zone that they can't take new reservations. Perhaps, someone on this thread could provide the contact email they have been using?