Certificates Are Being Extended?
Jan 2, 2022, 9:29 am
#631
Moderator: Hyatt Gold Passport & Star Alliance
Join Date: May 1998
Location: London, UK
Programs: UA-1K 3MM/HY- LT Globalist/BA-GGL/GfL
Posts: 12,089
I have a 1-4 expiring on 4 Jan. Chat declined to extend nor convert to points this morning.
It will just expire in 2 days time.
It will just expire in 2 days time.
Jan 2, 2022, 9:31 am
#632
Join Date: Jan 2022
Programs: Chase, Hyatt
Posts: 7
My wife and I both had a Chase Free Night certificate that was set to expire on December 31, 2021. We are both Discoverists and therefore did not expect any chance to convert them into points. I decided not to use them and just let them expire.
To my surprise, we still have one Free Night certificate each in our accounts this morning, with different new expiration dates. Mine will expire in November 2022, hers will expire earlier in May. We are happy.
So for anyone who had FN set to expire on December 31, 2021, you may want to take a look in your account to see if they are still there with a new expiration date.
To my surprise, we still have one Free Night certificate each in our accounts this morning, with different new expiration dates. Mine will expire in November 2022, hers will expire earlier in May. We are happy.
So for anyone who had FN set to expire on December 31, 2021, you may want to take a look in your account to see if they are still there with a new expiration date.
However, I logged into both accounts and our certificates (3 that were set to expire 12/31/21) are gone. Another case of Hyatt inconsistency, I guess. This cert fiasco has convinced us to cancel our Chase Hyatt cards before they renew. It's not worth the trouble anymore.
Jan 2, 2022, 9:41 am
#633
Suspended
Join Date: Jul 2020
Programs: Delta Gold Medallion, Hyatt Globalist, Hilton Diamond
Posts: 1,010
Datapoint Globalist Line
All of my TSUs earned in 2021 got their expiration dates extended to January 2025. Called the Globalist line for 4K Points per club access award and request was granted. However all 4 club awards still show visible in my account although I received 16K Points. Good thing Hyatt does not do any clawbacks.
Jan 2, 2022, 9:49 am
#634
FlyerTalk Evangelist
Join Date: Jul 2006
Location: Upper Sternistan
Posts: 10,037
All of my TSUs earned in 2021 got their expiration dates extended to January 2025. Called the Globalist line for 4K Points per club access award and request was granted. However all 4 club awards still show visible in my account although I received 16K Points. Good thing Hyatt does not do any clawbacks.
Jan 2, 2022, 9:53 am
#635
Suspended
Join Date: Jul 2020
Programs: Delta Gold Medallion, Hyatt Globalist, Hilton Diamond
Posts: 1,010
Jan 2, 2022, 9:54 am
#636
FlyerTalk Evangelist
Join Date: Jul 2006
Location: Upper Sternistan
Posts: 10,037
Jan 2, 2022, 9:59 am
#637
Suspended
Join Date: Jul 2020
Programs: Delta Gold Medallion, Hyatt Globalist, Hilton Diamond
Posts: 1,010
No problem. Globalist line was a 15 minute Hold > Transferred to Guest Services Line which was a 30 minute Hold > they pulled up the survey I completed after checkout and reviewed it with me. I then receive the expiration extension to 2025 after logging in.
Jan 2, 2022, 11:58 am
#638
Join Date: Apr 2010
Programs: AA PP, UA 1K/MM, WoH Globalist, HH Gold
Posts: 1,196
All of my TSUs earned in 2021 got their expiration dates extended to January 2025. Called the Globalist line for 4K Points per club access award and request was granted. However all 4 club awards still show visible in my account although I received 16K Points. Good thing Hyatt does not do any clawbacks.
Jan 2, 2022, 1:39 pm
#639
A FlyerTalk Posting Legend
Join Date: Apr 2013
Location: PHX
Programs: AS 75K; UA 1MM; Hyatt Globalist; Marriott LTP; Hilton Diamond (Aspire)
Posts: 56,452
Jan 2, 2022, 1:40 pm
#640
Join Date: Oct 2006
Location: Long Beach, CA
Programs: AA PLTPRO, HH Diamond, IHG Plat, Marriott Plat, Hyatt Globalist
Posts: 3,559
Same here. I have two that are set to expire (1/4 and 1/9). Reached out via Twitter a week or so ago and they finally responded with, "...We are only considering awards due to expire 12/31/2021..."
Jan 2, 2022, 2:45 pm
#641
Join Date: Aug 2021
Location: USA
Programs: American Airlines (Executive Platinum), Hyatt (Globalist), Hilton (Diamond), IHG (Diamond)
Posts: 2,917
What properties are you staying at that don’t value your relationship? I’ve stayed at dozens of US properties and all of them seem to value my business.
I would exclude HH and HP properties from that because they don’t really have any benefits to offer Globalists. Other than PHNY and a few Hyatt Affiliated, but not Hyatt branded properties (JDV, Destination, etc.) I’d say any full service property where you’re a frequent guest should notice, and you’ll notice a difference.
Properties have emailed weeks or months ahead with upgrades to Standard or even Premium Suites for us, we frequent about 3 properties staying at least a week or at each every year spread out between 2-3 stays each property (or more depending on promos, prices etc.). They’ll also email along current updates, policies with COVID, what’s open or not and so on.
Ours would be - San Diego, Utah, and the greater Los Angeles Area for reference. At these 3 we typically do paid stays, and only stay towards off season where rates are very low ($100-$150 a night).
I would exclude HH and HP properties from that because they don’t really have any benefits to offer Globalists. Other than PHNY and a few Hyatt Affiliated, but not Hyatt branded properties (JDV, Destination, etc.) I’d say any full service property where you’re a frequent guest should notice, and you’ll notice a difference.
Properties have emailed weeks or months ahead with upgrades to Standard or even Premium Suites for us, we frequent about 3 properties staying at least a week or at each every year spread out between 2-3 stays each property (or more depending on promos, prices etc.). They’ll also email along current updates, policies with COVID, what’s open or not and so on.
Ours would be - San Diego, Utah, and the greater Los Angeles Area for reference. At these 3 we typically do paid stays, and only stay towards off season where rates are very low ($100-$150 a night).
They might be afraid of double-dipping if they comp Cat 1-7s before expiration, but this one is worth an email to your concierge. I've never once seen a report of an expired Cat 1-7 not resulting in 20,000 points.
Jan 2, 2022, 3:00 pm
#642
Join Date: Aug 2021
Location: USA
Programs: American Airlines (Executive Platinum), Hyatt (Globalist), Hilton (Diamond), IHG (Diamond)
Posts: 2,917
My wife and I both had a Chase Free Night certificate that was set to expire on December 31, 2021. We are both Discoverists and therefore did not expect any chance to convert them into points. I decided not to use them and just let them expire.
To my surprise, we still have one Free Night certificate each in our accounts this morning, with different new expiration dates. Mine will expire in November 2022, hers will expire earlier in May. We are happy.
So for anyone who had FN set to expire on December 31, 2021, you may want to take a look in your account to see if they are still there with a new expiration date.
To my surprise, we still have one Free Night certificate each in our accounts this morning, with different new expiration dates. Mine will expire in November 2022, hers will expire earlier in May. We are happy.
So for anyone who had FN set to expire on December 31, 2021, you may want to take a look in your account to see if they are still there with a new expiration date.
Are you sure you didn't trigger any milestone or Chase spending awards?
Jan 2, 2022, 3:34 pm
#643
Join Date: Sep 2013
Location: SFO/DTW
Programs: DL PM 0.5MM, Hyatt Globalist, HHonors Gold, SPG Plat, Marriott Gold, Avis PC, National EE, Hertz PC
Posts: 1,988
Jan 2, 2022, 4:28 pm
#644
Join Date: Sep 2019
Location: Los Angeles
Programs: Hyatt Globalist, Hilton Diamond
Posts: 4,860
Do you have a travel blog or anything like that? Just in the past five years, I've probably had 400 nights at Hyatt (all as Globalist/Diamond), from Park Hyatts in Asia to HH in the U.S., and I've never once been proactively emailed by a property weeks or months in advance with an upgrade, etc. Not once.
They might be afraid of double-dipping if they comp Cat 1-7s before expiration, but this one is worth an email to your concierge. I've never once seen a report of an expired Cat 1-7 not resulting in 20,000 points.
They might be afraid of double-dipping if they comp Cat 1-7s before expiration, but this one is worth an email to your concierge. I've never once seen a report of an expired Cat 1-7 not resulting in 20,000 points.
Maybe they’re thankful a Globalists responds to the surveys giving them good scores? I score fairly and honestly though some get 4’s some get 8’s and some 9’s would be aggregate scores I give.
Jan 2, 2022, 6:15 pm
#645
Join Date: Nov 2011
Location: Virginia
Programs: HHonors Gold, IHG Platinum, Marriott nobody
Posts: 470