Certificates Are Being Extended?
Jun 23, 2021, 11:46 am
#16
Join Date: May 2015
Location: LAX, BUR
Programs: AS,AA,JB, HH Gold, Starriott Titanium Elite, Hyatt Explorist, Global Entry
Posts: 1,929
Just got off the Globalist line, after trying to find a good use for my 7 certificates before they expire shortly. I was told that all certificates earned this year are being extended to Dec 31st!
Apparently it was a brand new memo, just sent out. Hopefully they’ll follow through with it.
Apparently it was a brand new memo, just sent out. Hopefully they’ll follow through with it.
No one else at Hyatt as of 10am PST 6/23/21 as heard of what you posted.
Jun 24, 2021, 4:28 am
#17
Join Date: Sep 2020
Programs: AA EXP, BA Gold, VS Gold, Hyatt Globalist, Marriott Platinum, Hilton Diamond
Posts: 3,938
It's a little odd that they aren't making a public announcement about this if they're serious about going ahead with a mass extension. One would think they'd want to spin it as being a customer service gesture and maximize goodwill and publicity via blogs.
I think the first of the 6 month certs will expire on 7/7 (based on the 2020 carryover nights posting on 1/7 and a day or two after that) so there's only ~2 weeks left.
I think the first of the 6 month certs will expire on 7/7 (based on the 2020 carryover nights posting on 1/7 and a day or two after that) so there's only ~2 weeks left.
Jun 24, 2021, 7:44 am
#18
Join Date: May 2014
Posts: 1,867
It's a little odd that they aren't making a public announcement about this if they're serious about going ahead with a mass extension. One would think they'd want to spin it as being a customer service gesture and maximize goodwill and publicity via blogs.
I think the first of the 6 month certs will expire on 7/7 (based on the 2020 carryover nights posting on 1/7 and a day or two after that) so there's only ~2 weeks left.
I think the first of the 6 month certs will expire on 7/7 (based on the 2020 carryover nights posting on 1/7 and a day or two after that) so there's only ~2 weeks left.
Jun 27, 2021, 11:04 am
#20
Join Date: Dec 2007
Location: SFO
Posts: 4,911
Why do you care that I care? It’s not that I care because it doesn’t affect me, just curious on how one can earn without having any Hyatts in their area (unless they have massive credit card spend or finding a Hyatt that is willing to do over the phone check ins 
, which in this case would be members gaming the system and Hyatt gaming right back)
, which in this case would be members gaming the system and Hyatt gaming right back)
Jun 27, 2021, 11:33 am
#21
Join Date: Mar 2011
Location: New York, NY
Programs: AA ExPl, DL PM, UA Silver, Hyatt Globalist, Marriott Titanium, probably some others
Posts: 4,076
Jul 3, 2021, 12:51 am
#22
Join Date: Mar 2014
Location: SJC/BUR
Programs: Hyatt Diamond, IHG Platinum, Hilton Gold, Club Carlson Gold, Starwood Gold
Posts: 1,079
Haven’t seen this come to pass yet
Jul 3, 2021, 3:53 pm
#23
Join Date: Jun 2004
Programs: UA-1K, AA-Gold, H GP-LIfeTime Diamond
Posts: 815
I hope others had better luck than me.
Aug 19, 2021, 2:38 pm
#24
Join Date: Mar 2005
Posts: 63
My Cat 1-7 cert expired yesterday. Emailed concierge, and received 20K points
Aug 19, 2021, 4:05 pm
#26
Join Date: Sep 2020
Programs: AA EXP, BA Gold, VS Gold, Hyatt Globalist, Marriott Platinum, Hilton Diamond
Posts: 3,938
Aug 20, 2021, 8:19 am
#27
FlyerTalk Evangelist
Join Date: Mar 2000
Posts: 17,404
I'm a Globalist with a Cat. 1-7 certificate that expires mid-January. I want to use it in Hawaii in February. I nicely asked my concierge if she could do that for me, but she said "no." She said she could give me 20,000 points for it once it expires.
This doesn't feel quite right to me. Giving folks only 6 months to use these certs is wrong, and it's even wronger given the pandemic. Is there any way I could get someone at Hyatt to cut me a very modest break on this and give me an extra month to use my certificate? If so, who should I contact?
This doesn't feel quite right to me. Giving folks only 6 months to use these certs is wrong, and it's even wronger given the pandemic. Is there any way I could get someone at Hyatt to cut me a very modest break on this and give me an extra month to use my certificate? If so, who should I contact?
Aug 20, 2021, 8:50 am
#28
Join Date: Aug 2020
Posts: 829
It's been 6 months expiration ever since the milestones were implemented. Hyatt set the rules, you participated. Just take the 20k points and be grateful for their generosity. Honestly I hope the lack of cert extension will cut down the number of fairweather Hyatt elites out there. You could write to Amy Weinberg. Or sue them in small claims court. Or write to your senators. Plenty of avenues to complain.
Aug 20, 2021, 8:53 am
#29
Join Date: Feb 2000
Posts: 6,540
I'm a Globalist with a Cat. 1-7 certificate that expires mid-January. I want to use it in Hawaii in February. I nicely asked my concierge if she could do that for me, but she said "no." She said she could give me 20,000 points for it once it expires.
This doesn't feel quite right to me. Giving folks only 6 months to use these certs is wrong, and it's even wronger given the pandemic. Is there any way I could get someone at Hyatt to cut me a very modest break on this and give me an extra month to use my certificate? If so, who should I contact?
This doesn't feel quite right to me. Giving folks only 6 months to use these certs is wrong, and it's even wronger given the pandemic. Is there any way I could get someone at Hyatt to cut me a very modest break on this and give me an extra month to use my certificate? If so, who should I contact?
Aug 20, 2021, 9:18 am
#30
FlyerTalk Evangelist
Join Date: Mar 2000
Posts: 17,404
It's been 6 months expiration ever since the milestones were implemented. Hyatt set the rules, you participated. Just take the 20k points and be grateful for their generosity. Honestly I hope the lack of cert extension will cut down the number of fairweather Hyatt elites out there. You could write to Amy Weinberg. Or sue them in small claims court. Or write to your senators. Plenty of avenues to complain.
how much effort do you really want to spend seeking an exception in order to come out 10K points richer? let it expire, send one email asking for an extension then, either get the extension or get 20K points. hyatt leisure properties are heavily booked these days. hyatt's not doing anything "wrong" to you. the certs expire in 180 days because hyatt expects many will go unused or used at lesser category properties - hyatt doesn't want the expense of every cert being used on Maui or Big Sur.
IHG, not known for fantastic customer service (I'm also a Spire, and certainly don't have a concierge there) ROUTINELY helps me with expiring certificates in this manner. Certificates that are originally valid for way more than a year. I suppose you have low customer service expectations.