Certificates Are Being Extended?
Dec 18, 21, 9:37 am
#271
Join Date: Oct 2012
Programs: AA
Posts: 269
i have quite a few nights from different chains that I haven't been able to use. Hyatt is a difficult one withuot traveling becauase of its limited footprints. I also trusted Hyatt on doing better than the rest. I used Hilton and Marriott certs this year during the summer for staycations, mostly because I didn't believe they would extend the certs but I was 100% sure on Hyatt extending beyond but now I am realizing I was so wrong. If Hyatt would let certs expire when the competitors do better, I feel like it would have a huge implication on their brand. I certainly would not stay at Hyatts anymore for sure. I am quite leaning toward to HIlton these days, given how they were flexible with my status and certs during the last two years but also wide availability wherever I go. I won't be mind blown by their service but they do just fine. Weird, I really wanted to stay with Hyatts but it is mostly because I always relied on Hyatt to be wowed and they did deliver in the past. Things are changing, I guess i am sad that Hyatt didn't do what they used to do (doing better than the competitors) and i have to let go given how many nice experiences I had with them...Well, things change and we just have to adopt 
Dec 18, 21, 10:10 am
#272
Join Date: Jan 2014
Location: ORD
Programs: United 1K, Globalist Hyatt, Plat Marriott
Posts: 246
Originally Posted by josephstern
I think it took two weeks for my double-credit to post for my Andaz stay in November. I wouldn't burn the cert.
Dec 18, 21, 12:30 pm
#273
Join Date: Jan 2013
Location: BOS
Programs: AA EXP, DL PM, Hyatt Diamond
Posts: 1,961
Twitter just offered me 3K Hyatt points for my expiring TSU on 12/31:
"The awards cannot be extended, but you can receive up to 3,000 points for each award expiring on 12/31/21. Would you like the points?"
Brutal - I said no thanks and will hope for something better post-expiration. 3K is paltry compared to the value of a TSU. Worth the risk IMO.
"The awards cannot be extended, but you can receive up to 3,000 points for each award expiring on 12/31/21. Would you like the points?"
Brutal - I said no thanks and will hope for something better post-expiration. 3K is paltry compared to the value of a TSU. Worth the risk IMO.
Dec 18, 21, 12:38 pm
#274
Join Date: Jun 2006
Location: NJ USA
Programs: AA EXP 2 MM, MR TITANIUM 2M, HH DIA, Hyatt EXP, BW DIA, IHG PLT, UA GLD
Posts: 861
Originally Posted by callmedtop
Twitter just offered me 3K Hyatt points for my expiring TSU on 12/31:
"The awards cannot be extended, but you can receive up to 3,000 points for each award expiring on 12/31/21. Would you like the points?"
Brutal - I said no thanks and will hope for something better post-expiration. 3K is paltry compared to the value of a TSU. Worth the risk IMO.
"The awards cannot be extended, but you can receive up to 3,000 points for each award expiring on 12/31/21. Would you like the points?"
Brutal - I said no thanks and will hope for something better post-expiration. 3K is paltry compared to the value of a TSU. Worth the risk IMO.
1) is that the correct Twitter account to tweet regarding expiring Club Access Awards?
2) I know they are busy but how long should I expect to wait to receive acknowledgment today to discuss with them? (how long did you wait for response?)
3) anyone have any success with points or extension accommodation for expiring Club Access Awards? (I am explorist through M Club reciprocal status, stayed 12 nights this year including 5 from Chase cc and 3 chase free night awards).
Thanks in advance
Dec 18, 21, 1:48 pm
#275
Join Date: Jul 2009
Location: IAH
Programs: UA 2MM, Hyatt Diamond, SPG Gold
Posts: 1,691
Originally Posted by callmedtop
Twitter just offered me 3K Hyatt points for my expiring TSU on 12/31:
"The awards cannot be extended, but you can receive up to 3,000 points for each award expiring on 12/31/21. Would you like the points?"
Brutal - I said no thanks and will hope for something better post-expiration. 3K is paltry compared to the value of a TSU. Worth the risk IMO.
"The awards cannot be extended, but you can receive up to 3,000 points for each award expiring on 12/31/21. Would you like the points?"
Brutal - I said no thanks and will hope for something better post-expiration. 3K is paltry compared to the value of a TSU. Worth the risk IMO.
Dec 18, 21, 2:05 pm
#276
Join Date: Jun 2014
Location: FL
Programs: AA EXP, Hyatt Diamond, SPG Plat, IC Plat Amb, HH Diamond, Marriott Platinum
Posts: 1,296
Originally Posted by skj
You're expecting Hyatt to increase the number of points? While there's a history of sometimes offering points for an expired free night award, I've never heard of anything for an expired suite upgrade award (and I've had several expire every year for the past several years). I'd jump at the 3K points personally. I have 8 expiring in 2 weeks and am contacting my MHC for the 24K points.
Dec 18, 21, 2:13 pm
#277
FlyerTalk Evangelist
Join Date: Dec 2003
Location: LAX
Posts: 10,597
Originally Posted by sony2012
..If Hyatt would let certs expire when the competitors do better, I feel like it would have a huge implication on their brand. I certainly would not stay at Hyatts anymore for sure. I am quite leaning toward to HIlton these days, ..
Dec 18, 21, 2:17 pm
#278
FlyerTalk Evangelist
Join Date: Dec 2003
Location: LAX
Posts: 10,597
Originally Posted by callmedtop
Twitter just offered me 3K Hyatt points for my expiring TSU on 12/31:
...
...
Dec 18, 21, 2:26 pm
#279
Join Date: Jul 2009
Location: IAH
Programs: UA 2MM, Hyatt Diamond, SPG Gold
Posts: 1,691
Originally Posted by lotrbfme
I will gladly trade my 8 "club upgrade awards" that I never get to use as a Globalist for almost a free night at Ventana Big Sur on low season. My confirmed suites upgrades however I will not.
Dec 18, 21, 2:29 pm
#280
Join Date: Jun 2014
Location: FL
Programs: AA EXP, Hyatt Diamond, SPG Plat, IC Plat Amb, HH Diamond, Marriott Platinum
Posts: 1,296
Originally Posted by azepine00
Why 12/31? Mine are valid until 2/28/22
Dec 18, 21, 2:33 pm
#281
Join Date: Jan 2017
Programs: Marriott Lifetime Titanium, Hyatt Globalist
Posts: 1,480
My concierge said Hyatt isn't extending TSUs. She offered 2000 points
She said no points for any club lounge certificates.
She said no points for any club lounge certificates.
Dec 18, 21, 2:39 pm
#282
Join Date: Jun 2006
Location: NJ USA
Programs: AA EXP 2 MM, MR TITANIUM 2M, HH DIA, Hyatt EXP, BW DIA, IHG PLT, UA GLD
Posts: 861
Originally Posted by SHLTP
My concierge said Hyatt isn't extending TSUs. She offered 2000 points
She said no points for any club lounge certificates.
She said no points for any club lounge certificates.
Last edited by fmkgb; Dec 18, 21 at 4:46 pm
Dec 18, 21, 4:20 pm
#283
FlyerTalk Evangelist
Join Date: Dec 2003
Location: LAX
Posts: 10,597
Originally Posted by lotrbfme
You earned them on 2020, we earned them on 2019. They were supposed to expire on 2/28/2021 but covid extended them to dec 31st
I can see a case for extending certs with initial 6 mo validity but this is pushing it...
Dec 18, 21, 6:10 pm
#284
Join Date: Aug 2012
Posts: 4,372
Originally Posted by SHLTP
My concierge said Hyatt isn't extending TSUs. She offered 2000 points.
Dec 18, 21, 7:03 pm
#285
Join Date: Aug 2021
Location: USA
Programs: American Airlines (Executive Platinum), Hyatt (Globalist), Hilton (Diamond), IHG (Diamond)
Posts: 1,641
Originally Posted by fmkgb
I dont understand where Hyatt thinks we could have used the Club Lounge certificates in the past year and a half. I know of only 2 open lounges: Hawaii and London. Dont get their rationale and sense of fairness.
