If I book the hotel use my spouse's CC, who earns the eligible stay and points?
Jan 24, 2021, 3:26 pm
#16
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Join Date: Aug 2011
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Yeah this craig person is trying to use the t&c to spread fud. I bet their next step is to call corporate and demand an answer to prove us wrong.
Regardless of what the t&c say, the practice has always been whoever has their name on the reservation would receive the points. Stop spreading fake news. This is no difference than the whole mattress run discussion. Some sanctimonious member on ft will always cite the t&c as the holy bible and admonish people with common sense.
Regardless of what the t&c say, the practice has always been whoever has their name on the reservation would receive the points. Stop spreading fake news. This is no difference than the whole mattress run discussion. Some sanctimonious member on ft will always cite the t&c as the holy bible and admonish people with common sense.
I'm merely pointing out that, if your points don't post because somebody else paid, you have no recourse. YMMV...
Jan 24, 2021, 3:32 pm
#17
Join Date: Aug 2020
Posts: 829
Find me a single example that this ever happened? Otherwise you're exactly like I said: spreading unfounded fear and doubt for no reason except trying to act smart like you're the only reading the t&c. Spare me the bs and use some common sense.
Jan 24, 2021, 3:37 pm
#18
Join Date: Aug 2009
Location: SFO
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The OP came looking for an answer to his specific situation. Craigthemif provided an answer citing the T&Cs. All other guest experiences are valid data points and provide some potential alternative outcomes but should be 100% viewed as YMMV.
Jan 24, 2021, 3:38 pm
#19
Join Date: Aug 2009
Location: SFO
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Room booked in my name but employer, client pays and I do not get stay credit or points. Very common situation.
Jan 24, 2021, 3:54 pm
#20
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Location: EWR/PHL/BWI
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Jan 24, 2021, 4:00 pm
#21
Join Date: Aug 2009
Location: SFO
Programs: Hyatt Globalist, Marriott Platinum (LTG), Hilton Gold, United 1K, AA EXP, AS MVP 75K
Posts: 207
Booked under my name and WoH account. Hotel still provided me with Globalist benefits. I also an instance where the room booked under my account for a job interview. I was able to get my concierge to give me elite credit and points after hotel refused at checkout. I’ve had this same issue with Starwood (back in the days).
Jan 24, 2021, 4:08 pm
#22
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Booked under my name and WoH account. Hotel still provided me with Globalist benefits. I also an instance where the room booked under my account for a job interview. I was able to get my concierge to give me elite credit and points after hotel refused at checkout. I’ve had this same issue with Starwood (back in the days).
Most of the employer/client paid stays are booked by the employer/client and with guest's loyalty number attached. The guest is never BILLED for the stay. This is totally different from booking the stays within guest's own WoH account, with employer/client's CC. Employer/client will never give out the CC info to the guest who actually stays. Often time, the guest does not even receive bills.... Hotels know so well that those stays are employer paid and guests do not receive anything even the loyalty info is attached.
Last edited by RedSun; Jan 24, 2021 at 4:26 pm
Jan 24, 2021, 8:32 pm
#23
Join Date: Aug 2009
Location: SFO
Programs: Hyatt Globalist, Marriott Platinum (LTG), Hilton Gold, United 1K, AA EXP, AS MVP 75K
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Other question is that, were the charges BILLED to you? Per the T&C, you'll have to be the person footing the bill.
Most of the employer/client paid stays are booked by the employer/client and with guest's loyalty number attached. The guest is never BILLED for the stay. This is totally different from booking the stays within guest's own WoH account, with employer/client's CC. Employer/client will never give out the CC info to the guest who actually stays. Often time, the guest does not even receive bills.... Hotels know so well that those stays are employer paid and guests do not receive anything even the loyalty info is attached.
Most of the employer/client paid stays are booked by the employer/client and with guest's loyalty number attached. The guest is never BILLED for the stay. This is totally different from booking the stays within guest's own WoH account, with employer/client's CC. Employer/client will never give out the CC info to the guest who actually stays. Often time, the guest does not even receive bills.... Hotels know so well that those stays are employer paid and guests do not receive anything even the loyalty info is attached.
Last edited by tigerwong; Jan 24, 2021 at 9:59 pm
Jan 24, 2021, 10:45 pm
#24
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Not billed to me (although they did still slip a folio under my door most times) other than incidentals which I did place my credit card for. So that distinction is unique to this situation. I (and others) have had situations where I book a conference rate that I put my credit card down for and pay for with my own card but still do not get credit or points because it was “booked” under the conference.
This is very different when you book the stays from within your Hyatt account, paid with yours, your family member or your employer CC directly. The stay is billed to you and paid by you (though may not be your exact CC).
Jan 6, 2024, 12:42 am
#25
Join Date: May 2014
Location: Taipei
Posts: 1,118
I'm nervously navigating this situation for an upcoming stay. It's an expensive booking...a suite for a wedding. Groom wants to pay. Not sure if I should insist on using my own card and get reimbursed or allow him to pay with his card. We will all be there, it is possible to use my card for check-in and later switch and everything will go smoothly, but otoh maybe I won't get the credit or points and then based on the T&C I have no recourse.
Fwiw I chatted with Hyatt customer support who stated I must checkout with my own credit card or I won't receive EQN/points.
Fwiw I chatted with Hyatt customer support who stated I must checkout with my own credit card or I won't receive EQN/points.
Jan 6, 2024, 8:29 am
#26
Join Date: Jun 2004
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We will all be there, it is possible to use my card for check-in and later switch and everything will go smoothly, but otoh maybe I won't get the credit or points and then based on the T&C I have no recourse.
Fwiw I chatted with Hyatt customer support who stated I must checkout with my own credit card or I won't receive EQN/points.
Fwiw I chatted with Hyatt customer support who stated I must checkout with my own credit card or I won't receive EQN/points.
Jan 6, 2024, 9:02 am
#27
Join Date: May 2007
Programs: UA 1K, Hyatt Globalist
Posts: 5,447
I've had family members pay for several bookings I made with my WoH account number attached, and I've always received the points and elite night credits. Whichever WoH number you have attached to the booking will be the one that earns points and elite night credits, regardless of method of payment.