To which year will the stay be credited?
Dec 25, 2020, 10:01 pm
#1
Original Poster
Join Date: Jan 2006
Location: IAH, HOU
Programs: MileagePlus 1K, HHonors Diamond, Marriott Titanium/Lifetime Plat
Posts: 1,073
To which year will the stay be credited?
Question: I started a stay on December 23 and will check out on January 1. Does anyone have any experiences/know to which year will my elite nights be credited? To 2020 or 2021? Thanks.
Dec 25, 2020, 10:14 pm
#3
A FlyerTalk Posting Legend
Join Date: Apr 2013
Location: PHX
Programs: AS 75K; UA 1MM; Hyatt Globalist; Marriott LTP; Hilton Diamond (Aspire)
Posts: 56,453
They will all credit to 2021. If you've registered for the Bonus Journeys promo, you'll get double elite nights, all for 2021.
Dec 25, 2020, 11:30 pm
#4
Original Poster
Join Date: Jan 2006
Location: IAH, HOU
Programs: MileagePlus 1K, HHonors Diamond, Marriott Titanium/Lifetime Plat
Posts: 1,073
Jan 5, 2021, 6:41 pm
#5
Join Date: Sep 2016
Posts: 14
I had a stay from Dec 28 - Jan 3. I hit 61 nights with this stay but checked out on Jan 3 so all nights were credited to 2021. Given this I was not credited my cat 1-7 voucher for reaching 60 nights. Will Hyatt split these nights between 2020 and 2021 if I call?
Jan 5, 2021, 8:15 pm
#6
Original Poster
Join Date: Jan 2006
Location: IAH, HOU
Programs: MileagePlus 1K, HHonors Diamond, Marriott Titanium/Lifetime Plat
Posts: 1,073
So far my nights have not posted at all. Called Hyatt and was told that because I stayed at a Destination portfolio hotel, those take 7-14 days to post from the time of check out. Not sure if this is true or not since I am new to Hyatt but this is the info I was given.
Jan 5, 2021, 9:54 pm
#7
Join Date: Sep 2019
Location: Los Angeles
Programs: Hyatt Globalist, Hilton Diamond
Posts: 4,861
So your stay is from 12/28-1/3 this stay did not put you over 60 nights at all, rather you earned 12 Nights towards 2021. Hyatt won’t do anything if you call as stays over New Years are always awarded to the next year, never the previous year.
Jan 6, 2021, 8:48 am
#8
Join Date: Jul 2009
Location: IAH
Programs: UA 2MM, Hyatt Diamond, SPG Gold
Posts: 2,163
You asked about this 2 days ago in the Newbie thread and your question was answered there. The information you received is correct due to the (poor) state of integration between the Two Roads and Hyatt IT systems.
Jan 6, 2021, 9:37 am
#9
Original Poster
Join Date: Jan 2006
Location: IAH, HOU
Programs: MileagePlus 1K, HHonors Diamond, Marriott Titanium/Lifetime Plat
Posts: 1,073