Hyatt Will Not Honor Rsvs in CA properties from out of state travelers
Dec 9, 2020, 1:48 pm
#31
Join Date: Apr 2004
Location: SNA and BNA depending on work and time of year
Programs: UA Silver/ AA EXP/Hyatt Globalist/Marriott Lifetime Titanium/Hilton Diamond
Posts: 2,189
Maybe...if it actually was a law. It's just an executive order put out by Newsom.
Thanks for this. I was looking for a "staycation" type thing to get out of my house. I guess I will just have to hop a plane now.
Dec 9, 2020, 1:56 pm
#32
Join Date: Sep 2015
Location: SFO
Posts: 3,878
Concur, so stop contributing to the OT.
Back to the subject thread, are all CA properties or just certain properties not accepting out-of-state guests?
ETA: IHG CA properties have a banner re travel to and within CA may be subject to restrictions
Back to the subject thread, are all CA properties or just certain properties not accepting out-of-state guests?
ETA: IHG CA properties have a banner re travel to and within CA may be subject to restrictions
Last edited by Troopers; Dec 9, 2020 at 2:16 pm
Dec 9, 2020, 3:56 pm
#33
Join Date: Aug 2019
Posts: 4
We hope this finds you and your loved ones safe and healthy. Thank you for choosing Hyatt for your upcoming stay.
As the COVID-19 situation continues to evolve around the world, we continue to closely monitor updates from local authorities. At this time and until further notice, in light of the State of California’s recently announced mandatory COVID-19 travel restrictions, all Hyatt hotels in California may not honor out-of-state reservations except as follows:
A stay involving essential workers or those traveling to / from essential work;
Individuals in the area to care for a vulnerable person; or
Reservations that are minimum 14 days (guest must quarantine in their room for minimum 14 days)
To read more about the guidance, please visit covid19.ca.gov. Further, please note that a Limited Stay at Home Order is in effect and can be found here.
If you are not permitted to stay at a Hyatt hotel in California due to the state’s COVID-19 travel restrictions, unfortunately, we will not be able to honor your upcoming reservation. If you cancel your reservation and it required pre-payment, you will receive a full refund within the next 10 business days.
If you have questions regarding your upcoming reservation, please contact your nearest Hyatt Global Contact Center or call 1-800-344-9288.
We know this is disruptive for you, and we apologize for any inconvenience this may cause. We sincerely thank you for your understanding and look forward to hosting you in the near future.
Warm regards,
Hyatt Guest Care
Dec 9, 2020, 5:15 pm
#34
Join Date: Jul 2009
Location: SJC
Programs: AA, AS, Marriott
Posts: 6,059
The Bay Area region is not currently under a statewide order, and San Mateo County did not elect to go along with the Counties of San Francisco, Marin, Alameda, and Santa Clara and the City of Berkeley. The Grand Hyatt SFO is not currently under statewide or county restrictions.
Dec 9, 2020, 6:14 pm
#35
formerly wchinchen
Join Date: Sep 2013
Location: Honolulu
Programs: AA CK, UA 1K, Hyatt Globalist
Posts: 1,270
I just called Squaw Creek Resort as the Tahoe area will undergo the stay at home order this coming Friday. Apparently reservations are not being changed at this time, and the resort is discussing what to do. 
Dec 9, 2020, 8:52 pm
#36
Join Date: Nov 2018
Location: SJC
Programs: Marriott Gold, Hilton Diamond, IHG Gold, National EC
Posts: 25
Just another data point
I’ve got a (robo)call from Tenaya Lodge at Yosemite today saying they are closed until 12/27, so my Christmas reservation will not be honored. CA resident.
Dec 10, 2020, 3:24 am
#37
Join Date: Sep 2020
Location: Irvine, California
Programs: IHG Spire, Hyatt Globalist, Hilton Diamond, Choice Diamond
Posts: 44
I am a California resident currently writing this post from a California Hyatt property. Nobody gave me any problems. From what I can tell, if your credit card runs through, you are essential.
Dec 10, 2020, 4:01 am
#38
Join Date: Mar 2007
Posts: 4,961
Squaw Valley itself is cancelling ticket reservations so that might put a damper on the trip.
Dec 10, 2020, 7:50 am
#39
Original Poster
Join Date: Jul 1999
Location: Sacramento, CA
Programs: AA Exec Plat, Hyatt,Marriott,BA,AS
Posts: 4,423
Per the e-mail from Hyatt, the restriction doesn't apply to CA residents such as yourself. But I find it hard to believe that any hotel is going to actually turn away a guest from another state.
Dec 10, 2020, 10:30 am
#40
Join Date: Sep 2020
Location: Irvine, California
Programs: IHG Spire, Hyatt Globalist, Hilton Diamond, Choice Diamond
Posts: 44
That's pretty much my feeling as well. I do not believe hotels are going to question non-resident guests other than ask something like "Please initial / sign here."
Dec 10, 2020, 11:28 am
#41
formerly wchinchen
Join Date: Sep 2013
Location: Honolulu
Programs: AA CK, UA 1K, Hyatt Globalist
Posts: 1,270
For sure, as it is a snowboard trip. Moreso, I just want guidance from the hotel, so I can make appropriate lodging and transportation changes, versus waiting the last minute for them to cancel.
Dec 10, 2020, 11:53 am
#42
FlyerTalk Evangelist
Join Date: Dec 2003
Location: LAX
Posts: 10,908
https://www.kron4.com/news/californi...at-home-order/
Under the state’s stay at home order, Tahoe hotels and lodging will be closed to visitors but open to essential workers and COVID-19 containment measures such as treatment or housing homeless people.
For those who live in the area, ski resorts will remain open. The state’s order exempts outdoor recreation, just like most counties in the Bay Area. Restaurants will operate takeout and delivery only and retail will be open at 20 percent capacity.
The order only applies to the California side of Lake Tahoe, while the Nevada side can remain open.
For those who live in the area, ski resorts will remain open. The state’s order exempts outdoor recreation, just like most counties in the Bay Area. Restaurants will operate takeout and delivery only and retail will be open at 20 percent capacity.
The order only applies to the California side of Lake Tahoe, while the Nevada side can remain open.
Dec 10, 2020, 11:57 am
#43
Join Date: Sep 2020
Location: Irvine, California
Programs: IHG Spire, Hyatt Globalist, Hilton Diamond, Choice Diamond
Posts: 44
I just spoke with Mario @ Squaw Valley 800.404.8006 and he stated that only out-of-state homeowners can book a reservation at the location for the purpose of "caring for a vulnerable person". So I suppose here, some evidence of residency or property interest is required.
Dec 10, 2020, 12:18 pm
#44
Join Date: Mar 2015
Location: SEA
Programs: AS MVP , Delta Gold Medallion, "Credit Card" status for various hotels
Posts: 672
It looks like Hyatt is following guidance from the CA lodging association.
https://calodging.com/sites/default/...F-12-05-20.pdf
Even more guidance posted in the FAQ:
https://calodging.com/coronavirus-information-resources
It doesn’t look like anything is recommended in terms of enforcement.
https://calodging.com/sites/default/...F-12-05-20.pdf
Even more guidance posted in the FAQ:
https://calodging.com/coronavirus-information-resources
It doesn’t look like anything is recommended in terms of enforcement.
Dec 10, 2020, 3:58 pm
#45
formerly wchinchen
Join Date: Sep 2013
Location: Honolulu
Programs: AA CK, UA 1K, Hyatt Globalist
Posts: 1,270
Moving the stay over to the Nevada side