Feb 17, 2021, 6:13 am
Last edit by: coleslaw
Will my 2021 awards get extended?
All official announcements to date have said that awards issues in 2021 would not be extended. Unofficially, based on anecdotal evidence in this thread, people have been able to get their Cat1-4 and Cat1-7 awards expiring in 2021 extended to end of January 2022. Reports are that this extension can/will only be done on request and during the month of expiration. Some Globalists have reported being able to get their concierge to exchange their expiring awards for points (10k for 1-4 and 20k for 1-7).
Summary of award types and expiration:All official announcements to date have said that awards issues in 2021 would not be extended. Unofficially, based on anecdotal evidence in this thread, people have been able to get their Cat1-4 and Cat1-7 awards expiring in 2021 extended to end of January 2022. Reports are that this extension can/will only be done on request and during the month of expiration. Some Globalists have reported being able to get their concierge to exchange their expiring awards for points (10k for 1-4 and 20k for 1-7).
- New card bonus: 6-month
- Bonus Journeys 2021 Promo: 6-month
- 30 nights (milestone cat 1-4): 6-month
- 60 nights (milestone cat 1-7): 6-month
- Brand Explorer: 12-month
- CC $15k: 12-month
- CC annual FN (cat 1-4): 12-month
- Other CC FN: typically 12-month
Through to the end of 2020, Hyatt had a policy of extending awards issued in 2020 to have an expiration date of 12/31/21. The awards were initially issued with the standard expiration date (see above) and then a batch process ran periodically (roughly every two weeks) to update the expiration dates to 12/31/21. The last batch update ran in the first week of January 2021 to update the expiration dates of awards issued in the last weeks of 2020 (per Hyatt's official expiration date extension policy).
Awards issued in 2021 that were issued before the batch ran to update the 2020 awards were also updated to expire on 12/31/21. This could have been by design (i.e. Hyatt wanted to update the 2021 awards too) or just a byproduct of how the 2020 award update process was set up (i.e. it was easier to update everything that was issued since the previous batch ran rather than try to separate 2020 vs. 2021).
Hyatt may at some point choose to update awards in 2021 to expire on 12/31/21. But they also may not. The unofficial communications so far - i.e. reports from Twitter/Customer Service reps - have been that they will not be updating them. There has been no official announcement either way - but the default assumption should be that awards will not be extended. It's all conjecture until there is an official announcement.
Here is a response to a FlyerTalker's (hoipolloi's) question to Hyatt on whether 2021 awards will be extended:
Originally Posted by Hyatt Consumer Affairs Department
Thank you for taking the time to provide recommendations and feedback regarding our guest loyalty program, World of Hyatt. This feedback allows us to enhance member experiences. I want to thank you on behalf of Amy and let you know we’re continuously monitoring the situation, as it is very fluid. However, at this time, we do not have any extensions for awards earned in 2021, as we are seeing that our members are able to redeem them. Should this change, we will adjust as soon as possible.
Hyatt further extends expiration of awards plus more
Nov 27, 2020, 8:44 am
#46
Original Poster
Join Date: Jan 2008
Posts: 3,566
Same here. Award nights extended, DSU not yet.
Nov 27, 2020, 1:37 pm
#47
formerly a193991
Join Date: Dec 2014
Location: Zulu Romeo Hotel
Programs: Hyatt LT Globalist; LX SEN (*A Gold), AA LTG
Posts: 4,560
Neither my TSU nor my Club upgrades are extended. I contacted MHC, she said it will happen automatically, but she didn‘t know when. I needed the TSUs for 6 upgrades next September.
she confirmed all 6 into a suite and she will monitor my TSU extension and then apply the certificates.
Quite some service I‘d say. Thumbs up!
she confirmed all 6 into a suite and she will monitor my TSU extension and then apply the certificates.
Quite some service I‘d say. Thumbs up!
Nov 27, 2020, 2:15 pm
#48
Join Date: Jul 2014
Programs: Hyatt Diamond, southwest A List Preferred, American Platinum
Posts: 255
So happy for you, but I called my Concierge and asked her to do that and she said I just had to wait until until they were extended. This is frustrating when each Globalist gets a different level of customer service.
Nov 27, 2020, 2:57 pm
#49
Join Date: Jul 2014
Programs: Hyatt Diamond, southwest A List Preferred, American Platinum
Posts: 255
So I just called called my concierge and she explained to me that you can do that if it is a paid stay. My stays I wanted to do it for were all with points. Now I feel bad about complaining, but at least I learned something new. She explained to me just how the IT system works and couldn't have been any nicer.
Last edited by joey965; Nov 27, 2020 at 2:58 pm Reason: spelling
Nov 30, 2020, 11:13 am
#50
Join Date: Mar 2019
Programs: AA EXP; Hyatt Globalist; Hilton Diamond; Marriott Gold
Posts: 723
The clarification I received is that the extensions are being done manually, and WoH were beginning the process of extending the TSUs on 11/20. Like others here, mine still haven't been extended...
Nov 30, 2020, 7:53 pm
#51
Join Date: Dec 2018
Posts: 825
I just received my cc anniversary night which has a 11/30/21 expiration, correct me if I'm wrong but I thought the expiration date would be 12/31/21
Nov 30, 2020, 8:08 pm
#52
Moderator, Delta Skymiles and Mileage Run
Join Date: Dec 2009
Location: Seat 2A
Programs: DL Diamond/MM, Hyatt Diamond, former AS MVPG 75K, Marriott Titanium, Hilton Gold
Posts: 2,940
Thanks for the update... i hope it can happen while space is still available... how frustrating!
Dec 5, 2020, 5:08 pm
#53
Join Date: Oct 2003
Location: KOA
Programs: DL Gold/MM, HH Diamond, Hyatt Explorist, IHG Platinum, Marriott Lifetime Gold
Posts: 2,280
My Club Access Awards just updated today to expire Dec 31, 2021. Thank you Hyatt.
Dec 11, 2020, 5:20 am
#54
FlyerTalk Evangelist
Join Date: Nov 2004
Location: Melbourne
Programs: ►QFWP/LTG►VA WP►HyattExpl.►HiltonGold►ALL Silver
Posts: 21,991
Dec 11, 2020, 6:49 am
#55
Join Date: Apr 1999
Location: San Francisco, CA, USA
Programs: Hyatt LT Globalist, Marriot LT Titanium, UA 2.4MM, HH Gold, AS MVPG
Posts: 3,400
All unused Suite Upgrade and Club Lounge Access awards with February 28, 2021 expiration dates will be extended to December 31, 2021. In addition, all unused Free Night awards that were earned in 2020 with 2021 expiration dates will be extended to December 31, 2021.
Thanks for pointing that out. I had my Free night award for hitting 60 nights post and it has 6/4/21 expiration so that should be 12/31/21.
Also how long after CC anniversary did your free night award post for that? Mine hasn’t posted. My annual fee was on my last statement - have paid and next statement has been generated. Thought that would trigger it.
Dec 18, 2020, 10:48 am
#56
Join Date: Mar 2011
Programs: Delta Skymiles
Posts: 1,982
Do we know what day the off peak and peak bookings are going to begin?
Thanks
Thanks
Dec 18, 2020, 12:30 pm
#57
Join Date: Jul 2009
Location: IAH
Programs: UA 2MM, Hyatt Diamond, SPG Gold
Posts: 2,158
It's buried in the OP ... from the press release issued 6 October 2020
- Off-peak and Peak point redemption .further postponed: World of Hyatt is further postponing the introduction of Off-peak and Peak point redemption (originally planned for March 22, 2020) until July 2021. This means that free-night redemptions will continue to be at standard rates through June 2021.
Dec 19, 2020, 4:41 am
#58
Join Date: Feb 2017
Programs: LT Marriott Titanium, Hyatt Globalist, Hilton Diamond, IHG Plat, Hertz Prez Circle, United Platinum
Posts: 767
I crossed the 60 night threshold and got the promotional free night in early Dec ... with a Jun 2021 expiry. Not worried about it; it should be manually updated before it expires.
Dec 19, 2020, 7:55 pm
#59
Join Date: Nov 2004
Location: Los Angeles, CA; Philadelphia, PA
Programs: OZ Diamond
Posts: 6,133
It's buried in the OP ... from the press release issued 6 October 2020
- Off-peak and Peak point redemption .further postponed: World of Hyatt is further postponing the introduction of Off-peak and Peak point redemption (originally planned for March 22, 2020) until July 2021. This means that free-night redemptions will continue to be at standard rates through June 2021.
LAX
Dec 19, 2020, 8:15 pm
#60
Join Date: Sep 2019
Location: Los Angeles
Programs: Hyatt Globalist, Hilton Diamond
Posts: 4,835
Meaning a Cat 1-4 is always valid at a Cat 4 property even during Peak Dates where points cost would be 18k per night.
The Same with Category 1-7 Certificates during Peak dates where points cost would be 35k per night.
So whether you book now or later using a certificate you’d have the same results.