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Old Mar 17, 2020, 7:01 pm
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Argentina

Palacio Duhau - Park Hyatt Buenos Aires


Austria

Andaz Vienna Am Belvedere


Cambodia

Alila Villas Koh Russey


Canada

Andaz Ottawa ByWard Market

Hyatt Regency Vancouver

Hyatt Place Toronto/Mississauga Centre

Hyatt Regency Toronto


China

Alila Anji

Alila Wuzhen

Alila Yangshuo

Hyatt Place Beijing Daxing

Hyatt Place Changchun Jingyue

Hyatt Place Changsha Airport

Hyatt Place Chongli

Hyatt Regency Changbaishan

Hyatt Regency Hengqin

Hyatt Regency Hong Kong Shatin [close until 10th April]

Hyatt Regency Liberation Square Chongqing

Park Hyatt Changbaishan

The Lost Stone Villas & Spa


Costa Rica

Andaz Costa Rica Peninsula Papagayo


Dominican Republic

Hyatt Zilara Cap Cana

Hyatt Ziva Cap Cana


Estonia

Hotel St. Petersbourg (SLH)


France

Hyatt Centric La Rosiere

Hotel du Louvre

Hotel du Palais Biarritz

Hotel Martinez

Hyatt Paris Madeleine

Hyatt Regency Chantilly

Hyatt Regency Nice Palais de la Méditerranée

Hyatt Regency Paris - Charles de Gaulle

Hyatt Regency Paris Étoile

Park Hyatt Paris Vendome


Germany

Grand Hyatt Berlin

Hyatt Regency Dusseldorf

Hyatt Regency Cologne

Hyatt Regency Mainz

Park Hyatt Hamburg

Andaz Munich


Greece

Grand Hyatt Athens

Hyatt Regency Thessaloniki



Italy

Hyatt Centric Milan Centrale

Hyatt Centric Murano Venice

Park Hyatt Milan


Ireland

Hyatt Centric The Liberties Dublin


Japan
Grand Hyatt Fukuoka
Hyatt Place Tokyo Bay

Hyatt Regency Hakone
Hyatt Regency Kyoto


Korea

Park Hyatt Seoul


Malaysia

Alila Bangsar Kuala Lumpur

Grand Hyatt Kuala Lumpur

Hyatt House Kuala Lumpur, Mont Kiara

Hyatt Regency Kinabalu

Hyatt Regency Kuantan Resort


Mexico

Andaz Mayakoba Resort Riviera Maya

Hyatt Place Celaya

Hyatt Place Aguascalientes

Hyatt Place Los Cabos

Hyatt Place Tijuana

Hyatt Place La Paz

Hyatt Place Ciudad del Carmen

Hyatt Centric Campestre León

Grand Hyatt Playa del Carmen Resort

Hyatt Regency Merida

Hyatt Regency Mexico City

Hyatt Regency Andares Guadalajara

Hyatt Regency Villahermosa


The Cape, a Thompson Hotel

Thompson Zihuatanejo, a Beach Resort

Thompson Playa del Carmen Beach House and Main House

Hyatt Zilara Cancun

Hyatt Ziva Cancun

Hyatt Ziva Los Cabos

Hyatt Ziva Puerto Vallarta


Nepal

Hyatt Regency Kathmandu


Netherlands

Andaz Amsterdam Prinsengracht

Hyatt Regency Amsterdam


Oman

Alila Jabal Akhdar


Philippines

Grand Hyatt Manila

Hyatt Regency Manila, City of Dreams


Spain

Hyatt Centric Gran Via Madrid

Hyatt Regency Barcelona Tower

Hyatt Regency Hesperia Madrid

Hotel SOFIA Barcelona

Park Hyatt Mallorca


Saint Kitts and Nevis

Park Hyatt St. Kitts Christophe Harbour


Singapore

Andaz Singapore


Switzerland

Park Hyatt Zurich


Thailand

Grand Hyatt Erawan


Turkey

Park Hyatt Istanbul - Macka Palas

Grand Hyatt Istanbul

Nish Palas

Hyatt Regency Istanbul Ataköy


United Kingdom
Hyatt Regency London - The Churchill


United Arab Emirates

Grand Hyatt Dubai

Hyatt Regency Dubai

Hyatt Place Dubai Banyas Square

Park Hyatt Dubai

United States

Andaz Maui at Wailea Resort

Andaz Scottsdale Resort & Bungalows

Andaz West Hollywood

Avatar Hotel

Capitol Peak Lodge, A Destination Residence

Carmel Valley Ranch

Christiania Lodge

Chicago Athletic Association

Galleria Park Hotel

Grand Hyatt Denver

Grand Hyatt New York

Grand Hyatt Sacramento

Grand Hyatt San Antonio

Grand Hyatt San Francisco

Grand Hyatt Tampa Bay

Grand Hyatt Vail

Hotel Carlton

Hotel Vitale

Hyatt at Olive 8

Hyatt Centric Downtown Portland

Hyatt Centric Brickell Miami

Hyatt Centric The Pike Long Beach

Hyatt Centric Times Square New York

Hyatt House Bryan / College Station

Hyatt House Denver Airport

Hyatt House Denver/ Downtown

Hyatt House San Jose/ Silicon Valley

Hyatt House San Ramon

Hyatt House Santa Clara

Hyatt House Seattle/ Downtown

Hyatt House Seattle/ Redmond

Hyatt Lodge

Hyatt Place Boston/ Braintree

Hyatt Place Fremont/ Silicon Valley

Hyatt Place Fort Worth Historic Stockyards

Hyatt Place Keystone

Hyatt Place Moab

Hyatt Place San Jose Airport

Hyatt Regency Baltimore Inner Harbor

Hyatt Regency Chesapeake Bay Golf Resort, Spa and Marina

Hyatt Regency Coral Gables

Hyatt Regency Denver

Hyatt Regency Greenwich

Hyatt Regency Hill Country Resort and Spa

Hyatt Regency Indian Wells Resort & Spa

Hyatt Regency John Wayne Airport, Newport Beach

Hyatt Regency Jersey City on the Hudson

Hyatt Regency La Jolla at Aventine

Hyatt Regency Lake Tahoe Resort, Spa and Casino

Hyatt Regency Long Beach

Hyatt Regency Lost Pines Resort and Spa

Hyatt Regency Monterey Hotel and Spa on Del Monte Golf Course

Hyatt Regency Newport Beach

Hyatt Regency North Dallas

Hyatt Regency O'Hare Chicago

Hyatt Regency Orange County

Hyatt Regency Orlando

Hyatt Regency Portland at the Oregon Convention Center

Hyatt Regency Phoenix

Hyatt Regency Sacramento

Hyatt Regency San Antonio Riverwalk

Hyatt Regency San Francisco

Hyatt Regency Santa Clara (through April 30)

Hyatt Regency St.Louis at the Arch 3/21-5/11

Hyatt Regency Seattle

Hyatt Regency Tamaya

Kaanapali Alii

Laurelwood Condominiums, A Destination Residence

Lichenhearth, A Destination Residence

Makena Surf, A Destination Residence

Manchester Grand Hyatt San Diego

Mauna Lani Point

Miraval Arizona Resort and Spa

Miraval Austin Resort and Spa

Montaneros in Vail, A Destination Residence

Park Hyatt Beaver Creek Resort and Spa

Park Hyatt Chicago

Park Hyatt New York

Polo Beach Club, A Destination Residence

Quirk Hotel Charlottesville

Quirk Hotel Richmond

Resort at Squak Creek

Shadowbrook, A Destination Residence

Snowmass Homes Collection, A Destination Residence

Suncadia Resort

Stonebridge Inn

Terracehouse, A Destination Residence

The Beekman, a Thompson Hotel

The Confidante Miami Beach

The Driskill

The Elms Hotel & Spa

The Islands at Mauna Lani

The Landmark, A Destination Residence

The Laurel Inn

The Lodge at Kukui’ula

Thompson Seattle

Thompson Washington D.C.

Top of the Village, A Destination Residence

Vacation Rentals at Wild Dunes Resort

Vail Residences at Cascade Village

Ventana Big Sur, an Alila Resort

Villas at Snowmass Club, A Destination Residence

Wailea Point, A Destination Residence

Wailea Beach Villas

Wailea Grand Champions Villas, A Destination Residence

Waterfront Hotel

Hyatt Place at Anaheim Resort/Convention Center


Uruguay

Hyatt Centric Montevideo



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Properties Temporarily Closing Due to COVID-19

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Old Apr 14, 2020, 9:45 am
  #121  
 
Join Date: Feb 2005
Location: TPA
Programs: UA Global Services 3MM, Hyatt Lifetime Globalist
Posts: 2,927
Geneva - Eastwest Hotel (SLH) just cancelled my reservation for mid-May because they are closed
meducate is offline  
Old Apr 18, 2020, 3:46 pm
  #122  
 
Join Date: Jul 2012
Programs: BAEC (Gold), Hilton (Diamond), Hyatt (Globalist)
Posts: 446
Park Hyatt St Kitts also sent an email out tonight to say it is closed until 30 June and will refund all reservations (including mine).
rrrrrich is offline  
Old Apr 22, 2020, 1:53 pm
  #123  
 
Join Date: Sep 2019
Location: Los Angeles
Programs: Hyatt Globalist, Hilton Diamond
Posts: 4,835
Just notified today -

Guided by our purpose of care for our guests, colleagues and customers, we have made the difficult decision to temporarily suspend normal hotel operations at Hyatt Regency Albuquerque until May 31, 2020.


And this as well -


While we had originally anticipated resuming operations on May 1, 2020 at a majority of our locations, our goal now is to resume operations at all Exhale locations June 1, 2020.
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Old Apr 23, 2020, 3:28 pm
  #124  
hsk
 
Join Date: Dec 2009
Location: MIL,LHR
Programs: *A, OW, Hyatt, Marriott
Posts: 374
Park Hyatt Dubai's delayed opening until September - yikes
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hsk is offline  
Old Apr 23, 2020, 7:38 pm
  #125  
 
Join Date: May 2007
Programs: UA 1K, Hyatt Globalist
Posts: 5,447
Originally Posted by hsk
Park Hyatt Dubai's delayed opening until September - yikes
Same goes for the PH Auckland, for seemingly the millionth time.
dkc192 is online now  
Old Apr 24, 2020, 6:12 pm
  #126  
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Join Date: Mar 2013
Location: Parts Unknown
Posts: 10,050
Andaz Seoul closed too. Reopening date wasn't stated but I'm guessing June like PH Seoul.
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Old Apr 26, 2020, 12:51 am
  #127  
 
Join Date: Mar 2005
Location: HNLICNSFO
Posts: 630
Originally Posted by Aventine
Andaz Seoul closed too. Reopening date wasn't stated but I'm guessing June like PH Seoul.
Andaz Seoul is supposed to be closed until April 29 as one of their employees has COVID-19.
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Old May 8, 2020, 7:00 am
  #128  
 
Join Date: Apr 2012
Location: MLB Spring Training park AZ, USA
Programs: Globallist
Posts: 287
NOT the thread I am looking for, but I will post this. I want to book a NONREFUNDABLE RATE, first week of July. STAY 2, 3rd FREE, I think is the promo. Its a difference between 126$ and 189$ish a night. Has Hyatt put anything out that it could be somewhat flexible? I find out the week of, the Resort pool, bars, cabanas and restaurants are closed, and that doesn't feel like what I was hoping for. I NEVER book non refundable (probably still wont here until closer) , but I am a little swayed by the cost on this. Feel like HILTON put out flexibility in travel plans, did Hyatt, that I missed? thanks
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Old May 8, 2020, 8:37 am
  #129  
 
Join Date: Jul 2019
Posts: 407
Originally Posted by creativeguess1
NOT the thread I am looking for, but I will post this. I want to book a NONREFUNDABLE RATE, first week of July. STAY 2, 3rd FREE, I think is the promo. Its a difference between 126$ and 189$ish a night. Has Hyatt put anything out that it could be somewhat flexible? I find out the week of, the Resort pool, bars, cabanas and restaurants are closed, and that doesn't feel like what I was hoping for. I NEVER book non refundable (probably still wont here until closer) , but I am a little swayed by the cost on this. Feel like HILTON put out flexibility in travel plans, did Hyatt, that I missed? thanks
Its at the top of hyatt.com
"

New reservations for any future travel

With some very limited exceptions noted below, reservations you make between April 2, 2020 and June 30, 2020 – for any future arrival date – can be changed or cancelled at no charge up to 24 hours before your scheduled arrival. This includes Advance Purchase Rate reservations. The only exceptions are reservations booked after April 1, 2020 at select Destination properties and Special Events Rate reservations booked after April 1, 2020. The cancellation policies for a Special Event Rate will be noted in the rate’s Rate Rules section when booking."
parrotheadmjb is offline  
Old May 8, 2020, 2:51 pm
  #130  
 
Join Date: Apr 2012
Location: MLB Spring Training park AZ, USA
Programs: Globallist
Posts: 287
Originally Posted by parrotheadmjb
Its at the top of hyatt.com
"

New reservations for any future travel

With some very limited exceptions noted below, reservations you make between April 2, 2020 and June 30, 2020 – for any future arrival date – can be changed or cancelled at no charge up to 24 hours before your scheduled arrival. This includes Advance Purchase Rate reservations. The only exceptions are reservations booked after April 1, 2020 at select Destination properties and Special Events Rate reservations booked after April 1, 2020. The cancellation policies for a Special Event Rate will be noted in the rate’s Rate Rules section when booking."

Thank you. I use the app, not on it, unless I completely missed it. Possible. I called Globalist line last night, they said no such thing, except, non refundable is non refundable. thank you for the help and clarification.
creativeguess1 is offline  
Old May 8, 2020, 9:34 pm
  #131  
 
Join Date: Sep 2019
Location: Los Angeles
Programs: Hyatt Globalist, Hilton Diamond
Posts: 4,835
Originally Posted by parrotheadmjb
Its at the top of hyatt.com
"

New reservations for any future travel

With some very limited exceptions noted below, reservations you make between April 2, 2020 and June 30, 2020 – for any future arrival date – can be changed or cancelled at no charge up to 24 hours before your scheduled arrival. This includes Advance Purchase Rate reservations. The only exceptions are reservations booked after April 1, 2020 at select Destination properties and Special Events Rate reservations booked after April 1, 2020. The cancellation policies for a Special Event Rate will be noted in the rate’s Rate Rules section when booking."
Originally Posted by creativeguess1
Thank you. I use the app, not on it, unless I completely missed it. Possible. I called Globalist line last night, they said no such thing, except, non refundable is non refundable. thank you for the help and clarification.
Many Hyatt agents still aren’t trained on this policy though. I cancelled a reservation in August which was “nonrefundable” the reservation was made after April 2nd so I was sure I was correct. They tried advising me if you cancel you will be charged. I told them no I won’t let Hyatt’s policy. I even emailed them a screenshot of the policy you posted. They emailed me back a link to the policy directly above that about reservations through June 30th. I kindly asked them to continue reading to the paragraph following the one they showed me. Then they kept insisting since it was after June 30th I would be billed. I had to ask them to check with their supervisor. When they finally responded back they said okay I’ll do it, I guess that is the policy.

Hopefully Hyatt has clarified things to their staff now though. This was in the last week of April.







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Old May 11, 2020, 11:53 pm
  #132  
 
Join Date: Feb 2005
Location: So Cal
Programs: UA Gold/0.744MM, WN AL, Hyatt Diamond, MR Scum, Hertz PC, National Exec, Avis PC
Posts: 5,560
PH Paris Vendome is now showing accepting reservations from July 17. Currently have two GoH reservations there at the end of June. Not cancelled yet by the hotel but also won't be needing the reservations
jasonvr is offline  
Old May 14, 2020, 9:37 pm
  #133  
 
Join Date: Feb 2005
Location: So Cal
Programs: UA Gold/0.744MM, WN AL, Hyatt Diamond, MR Scum, Hertz PC, National Exec, Avis PC
Posts: 5,560
Originally Posted by jasonvr
PH Paris Vendome is now showing accepting reservations from July 17. Currently have two GoH reservations there at the end of June. Not cancelled yet by the hotel but also won't be needing the reservations
And now I received the cancellation notices. No points back in my account yet. Wonder how long that will take
jasonvr is offline  
Old May 14, 2020, 11:51 pm
  #134  
 
Join Date: May 2007
Programs: UA 1K, Hyatt Globalist
Posts: 5,447
Originally Posted by jasonvr
And now I received the cancellation notices. No points back in my account yet. Wonder how long that will take
When my points booking at a different property was cancelled due to property closure, the points were instantly refunded to my account.
dkc192 is online now  
Old May 15, 2020, 8:09 am
  #135  
 
Join Date: Feb 2005
Location: So Cal
Programs: UA Gold/0.744MM, WN AL, Hyatt Diamond, MR Scum, Hertz PC, National Exec, Avis PC
Posts: 5,560
Originally Posted by dkc192
When my points booking at a different property was cancelled due to property closure, the points were instantly refunded to my account.
My gut say the GoH thing is making it harder since the reservations are technically in someone else's name

Edit:
Still didn't have the points back today so contacted their Twitter team. They had to manually refund the points and they're back in my account

Last edited by jasonvr; May 16, 2020 at 9:58 pm Reason: updated info
jasonvr is offline  


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