Globalist Breakfast in the COVID-19 era
Jul 14, 2020, 9:47 am
#61
Join Date: Oct 2014
Location: SEA
Posts: 2,021
Centric Downtown Portland - full breakfast in the restaurant
Hyatt Place Eugene - grab and go - bags available and you get to pick what you want - no hot food. Hard boiled eggs, packaged food
Regency Sacramento - $16 credit to restaurant through Warm Welcome Awaits booking - free delivery of order to your room
Hyatt Place Reno - grab and go - bags pre-made - bottle of OJ, pastry, yogurt - worst breakfast so far
Hyatt Place St. George - grab and go - paper plate and you load it up with what you want - hot item is a sausage egg sandwich
Hyatt Place Eugene - grab and go - bags available and you get to pick what you want - no hot food. Hard boiled eggs, packaged food
Regency Sacramento - $16 credit to restaurant through Warm Welcome Awaits booking - free delivery of order to your room
Hyatt Place Reno - grab and go - bags pre-made - bottle of OJ, pastry, yogurt - worst breakfast so far
Hyatt Place St. George - grab and go - paper plate and you load it up with what you want - hot item is a sausage egg sandwich
Jul 14, 2020, 11:50 am
#62
Join Date: Sep 2019
Location: Los Angeles
Programs: Hyatt Globalist, Hilton Diamond
Posts: 4,854
They used to do 2,500 I believe.
Yes, yes it is. Even if you value WOH points at 2 cents per point 500 points is $10. If you have 2 adults traveling figuring conservatively $20 per meal that’s $40, per day.
If I was a non-Globalist and booked a rate that included Breakfast and they sent me to Starbucks that’d just be not pleasant. If I had to choose between the Starbucks credit and 500 points I’d likely choose Starbucks. Not saying that’s acceptable or what should be happening.
On another note I’m wondering because I’m sure thousands of people have Club Access Awards valid through 2/2021 and I’m fairly sure that between March 2020 and at least December 2020 no Clubs will be open. I’m wondering if Hyatt is extending those. It doesn’t impact me, but just for the non-Globalists who have them and would normally be getting a Club Lounge Breakfast.
Yes, yes it is. Even if you value WOH points at 2 cents per point 500 points is $10. If you have 2 adults traveling figuring conservatively $20 per meal that’s $40, per day.
On another note I’m wondering because I’m sure thousands of people have Club Access Awards valid through 2/2021 and I’m fairly sure that between March 2020 and at least December 2020 no Clubs will be open. I’m wondering if Hyatt is extending those. It doesn’t impact me, but just for the non-Globalists who have them and would normally be getting a Club Lounge Breakfast.
Last edited by Matt4200; Jul 14, 2020 at 12:03 pm
Jul 14, 2020, 11:21 pm
#64
Moderator: Hyatt Gold Passport & Star Alliance
Join Date: May 1998
Location: London, UK
Programs: UA-1K 3MM/HY- LT Globalist/BA-GGL/GfL
Posts: 12,087
Hyatt Place, Heathrow - delivered to room in paper bags. Encouraged to book the night before.
Grand Hyatt Berlin - Restaurant (VOX) or Room Service offered
Grand Hyatt Berlin - Restaurant (VOX) or Room Service offered
Jul 19, 2020, 4:52 pm
#66
Join Date: Jul 2020
Posts: 111
I've been reading this forum for a long time, and just recently signed up for an account so I could post some of my reviews and help people out. I have globalist, and have seen a mix of benefits depending on the property. Here is a list of some of the properties I've been to in the last couple months:
May:
Hyatt Place Mount Pleasant Towne Center (Breakfast was pre-packaged, but decent selection)
Hyatt Place North Charleston (No breakfast)
Hyatt Place Savannah (To-go breakfast, similar to what most Hyatt Places are doing with packaged items)
Hyatt Regency Savannah (Breakfast was served to go: eggs/meat/potatoes... this was actually the best breakfast we had in April/May)
Andaz Savannah (No breakfast. They said they were opening it on some weekends depending on occupancy... not sure if that has changed)
June:
Hyatt Place Towne Center Jacksonville (To-Go breakfast, but this was by far the best Hyatt Place breakfast we have had since Coronavirus. They prepared egg dishes and/or wraps for breakfast each day from scratch, which was far more than other Hyatt Places did)
Hyatt Regency Grand Reserve Puerto Rico (Breakfast available for globalists in Water's Edge restaurant. They told us to order whatever we wanted and it would be waived from the bill. We spent $60-80 a breakfast for two and didn't see anything at the end. Breakfast was very good, especially for it being free)
Hope that helps!
May:
Hyatt Place Mount Pleasant Towne Center (Breakfast was pre-packaged, but decent selection)
Hyatt Place North Charleston (No breakfast)
Hyatt Place Savannah (To-go breakfast, similar to what most Hyatt Places are doing with packaged items)
Hyatt Regency Savannah (Breakfast was served to go: eggs/meat/potatoes... this was actually the best breakfast we had in April/May)
Andaz Savannah (No breakfast. They said they were opening it on some weekends depending on occupancy... not sure if that has changed)
June:
Hyatt Place Towne Center Jacksonville (To-Go breakfast, but this was by far the best Hyatt Place breakfast we have had since Coronavirus. They prepared egg dishes and/or wraps for breakfast each day from scratch, which was far more than other Hyatt Places did)
Hyatt Regency Grand Reserve Puerto Rico (Breakfast available for globalists in Water's Edge restaurant. They told us to order whatever we wanted and it would be waived from the bill. We spent $60-80 a breakfast for two and didn't see anything at the end. Breakfast was very good, especially for it being free)
Hope that helps!
Jul 19, 2020, 8:53 pm
#67
Join Date: Sep 2016
Programs: DL DM; Hyatt Globalist; Marriott Titanium
Posts: 63
From the past month...
Hyatt Regency Bloomington-MSP: Breakfast credit at restaurant.
Hyatt Place Farmington, UT: Grab and go. I didn't utilize this so not sure what was being offered.
Hyatt Regency Richardson/Dallas: Restaurant and lounge closed with no grab and go offered. Given 500 extra points (Sad).
Hyatt Regency Bloomington-MSP: Breakfast credit at restaurant.
Hyatt Place Farmington, UT: Grab and go. I didn't utilize this so not sure what was being offered.
Hyatt Regency Richardson/Dallas: Restaurant and lounge closed with no grab and go offered. Given 500 extra points (Sad).
Jul 20, 2020, 1:10 am
#68
Join Date: Sep 2019
Location: Los Angeles
Programs: Hyatt Globalist, Hilton Diamond
Posts: 4,854
Does this property typically have a lounge?? I have a stay with them in Winter and I just have never heard mention of it. I’ve always thought it was restaurant breakfast only, even pre-Covid.
Jul 21, 2020, 9:53 am
#70
Join Date: Jun 2007
Location: JAX
Programs: UA Plat MM, AA Gold MM, Marriott LTT, Hyatt Globalist
Posts: 3,770
Hyatt Place North Raleigh - Midtown (7/16): prepackaged items grab & go, all items are high sugar low quality such as pop crisp (think pop tart) and Gogurt (not even regular yogurt cup). Terrible unhealthy choices.
Andaz Savannah (7/17-7/20): Full breakfast at restaurant. Menu selections are not extensive but OK. There may be some changes from before pandemic. Shrimp & Grits may be the best item on the menu. Coffee, tea and orange juice are the only beverage options, no espresso or cappuccino. Overheard server telling another guest (parents with 2 kids) free breakfast is up to $50 per room. Coffee and juice were not itemized on the bills, so $50 goes a long way with shrimp & grits at $17. Occupancy over the weekend was quite high and restaurant was under staffed with 2 servers (Saturday morning) and no one cleaning tables regularly. We waited 25 minutes to be seated while 3 tables were unoccupied with dirty dishes waiting to be cleared the entire time.
Andaz Savannah (7/17-7/20): Full breakfast at restaurant. Menu selections are not extensive but OK. There may be some changes from before pandemic. Shrimp & Grits may be the best item on the menu. Coffee, tea and orange juice are the only beverage options, no espresso or cappuccino. Overheard server telling another guest (parents with 2 kids) free breakfast is up to $50 per room. Coffee and juice were not itemized on the bills, so $50 goes a long way with shrimp & grits at $17. Occupancy over the weekend was quite high and restaurant was under staffed with 2 servers (Saturday morning) and no one cleaning tables regularly. We waited 25 minutes to be seated while 3 tables were unoccupied with dirty dishes waiting to be cleared the entire time.
Last edited by CIT85; Jul 21, 2020 at 10:02 am
Aug 14, 2020, 1:04 pm
#71
Join Date: Apr 2010
Location: LAX
Programs: Hyatt Glob
Posts: 369
Hyatt Regency Huntington Beach. 3 night stay 8/10-8/13.
- Regency Club closed. Hotel offering full breakfast for Globalists from Watertable Grill (on patio, or via room service); $30 per person. It was great, and I would prefer this over the club any day!
- We had a terrific stay, which honestly didn't feel much different than a "normal" stay here. Highly recommend.
Aug 15, 2020, 5:37 pm
#72
A FlyerTalk Posting Legend
Join Date: Sep 2009
Location: Minneapolis: DL DM charter 2.3MM
Programs: A3*Gold, SPG Plat, HyattDiamond, MarriottPP, LHW exAccess, ICI, Raffles Amb, NW PE MM, TWA Gold MM
Posts: 100,399
Hotels don't seem to realize that with reduced restaurant capacity, they shouldn't be encouraging everyone to select rates that include breakfast (from a limited menu). I keep seeing long lines to get into the restaurant at breakfast (no reservations taken, and the hostess doesn't even want to take questions until you get to the front of the line, which sometimes takes an hour). When people are still waiting to be seated an hour after breakfast is supposed to end, there's a big problem. It would be preferable to go outside of the hotel to McD or whatever to avoid the mess, but when people have implicitly paid in advance for the breakfast or are entitled to breakfast as a Glob benefit, there's a reluctance to go elsewhere. The crazy thing is that it seems cheaper for people to book rates that include breakfast compared to rates without breakfast, the breakfast menu is a good deal even if one were paying menu prices, and families with multiple kids seem to be taking advantage of the situation. OTOH, this enables the hotel to employ servers and cooks at least for the breakfast shift during a period when the hotel is only doing dinner and opening the bar a couple days a week.
Aug 15, 2020, 7:22 pm
#73
FlyerTalk Evangelist
Join Date: Mar 2013
Location: Parts Unknown
Posts: 10,052
Hotels don't seem to realize that with reduced restaurant capacity, they shouldn't be encouraging everyone to select rates that include breakfast (from a limited menu). I keep seeing long lines to get into the restaurant at breakfast (no reservations taken, and the hostess doesn't even want to take questions until you get to the front of the line, which sometimes takes an hour). When people are still waiting to be seated an hour after breakfast is supposed to end, there's a big problem. It would be preferable to go outside of the hotel to McD or whatever to avoid the mess, but when people have implicitly paid in advance for the breakfast or are entitled to breakfast as a Glob benefit, there's a reluctance to go elsewhere. The crazy thing is that it seems cheaper for people to book rates that include breakfast compared to rates without breakfast, the breakfast menu is a good deal even if one were paying menu prices, and families with multiple kids seem to be taking advantage of the situation. OTOH, this enables the hotel to employ servers and cooks at least for the breakfast shift during a period when the hotel is only doing dinner and opening the bar a couple days a week.
Aug 15, 2020, 11:17 pm
#74
Join Date: Sep 2019
Location: Los Angeles
Programs: Hyatt Globalist, Hilton Diamond
Posts: 4,854
Thoughts on this -
Was sent an email prior to arrival at a HR by the “Assistant Director of Operations” which read,
”As a Globalist your breakfast will be from Starbucks as XXXX is currently closed. We have expanded our menu items during this time to offer our guests a greater variety. Just as a you would in XXXX during your past visits, you will sign your check to the room from Starbucks.”
However, at check in the agent said all Globalists are getting 500 points in place of Breakfast since our restaurant is closed. You should have received an email from Hyatt Corporate explaining this in the last couple months. To which I advised I had been told by a manager to sign breakfast to the room, she then said she’d never heard of that and was only told to advise Globalists of the 500 points.
In addition to this during our stay dates When we booked there were several “Members Get More + Breakfast” Rates going on. So I’m not exactly sure what to think it’s very confusing as the FDA seemed pretty confident about the 500 point policy despite their being Breakfast Inclusive Rates, Prive’ Rates and Globalists staying.
(This is also a Prive’ stay if that matters which includes Breakfast as well).
I’m inclined to just trust what the ADO said, especially since it’s in writing, and have Breakfast charged to the room for it to be taken off at checkout.
Was sent an email prior to arrival at a HR by the “Assistant Director of Operations” which read,
”As a Globalist your breakfast will be from Starbucks as XXXX is currently closed. We have expanded our menu items during this time to offer our guests a greater variety. Just as a you would in XXXX during your past visits, you will sign your check to the room from Starbucks.”
However, at check in the agent said all Globalists are getting 500 points in place of Breakfast since our restaurant is closed. You should have received an email from Hyatt Corporate explaining this in the last couple months. To which I advised I had been told by a manager to sign breakfast to the room, she then said she’d never heard of that and was only told to advise Globalists of the 500 points.
In addition to this during our stay dates When we booked there were several “Members Get More + Breakfast” Rates going on. So I’m not exactly sure what to think it’s very confusing as the FDA seemed pretty confident about the 500 point policy despite their being Breakfast Inclusive Rates, Prive’ Rates and Globalists staying.
(This is also a Prive’ stay if that matters which includes Breakfast as well).
I’m inclined to just trust what the ADO said, especially since it’s in writing, and have Breakfast charged to the room for it to be taken off at checkout.
Aug 16, 2020, 6:20 am
#75
Join Date: Sep 2009
Location: Midwest USA
Programs: AA EXP, HH Diamond, Hyatt Globalist
Posts: 591
Thoughts on this -
Was sent an email prior to arrival at a HR by the “Assistant Director of Operations” which read,
”As a Globalist your breakfast will be from Starbucks as XXXX is currently closed. We have expanded our menu items during this time to offer our guests a greater variety. Just as a you would in XXXX during your past visits, you will sign your check to the room from Starbucks.
I’m inclined to just trust what the ADO said, especially since it’s in writing, and have Breakfast charged to the room for it to be taken off at checkout.
Was sent an email prior to arrival at a HR by the “Assistant Director of Operations” which read,
”As a Globalist your breakfast will be from Starbucks as XXXX is currently closed. We have expanded our menu items during this time to offer our guests a greater variety. Just as a you would in XXXX during your past visits, you will sign your check to the room from Starbucks.
I’m inclined to just trust what the ADO said, especially since it’s in writing, and have Breakfast charged to the room for it to be taken off at checkout.