Go Back  FlyerTalk Forums > Miles&Points > Hotels and Places to Stay > Hyatt | World of Hyatt
Reload this Page >

Unexpectedly Received "Two Suite Upgrade Awards" no idea how to use them

Unexpectedly Received "Two Suite Upgrade Awards" no idea how to use them

Old Nov 3, 19, 10:24 pm
  #1  
Original Poster
 
Join Date: Aug 2015
Programs: Hyatt Globalist, JB Mosaic, SWCP
Posts: 259
Unexpectedly Received "Two Suite Upgrade Awards" no idea how to use them

i guess i stayed quite a bit this year at hyatts, and mixed in with using the HYATT CC as my primary, i reached 50 qualifying nights.

what are these suite upgrades and how do i use them.

i normally stay with 100% points, can i use them with points rooms?

if not, can i use them for week long stays for two rooms at a time? i normally get a 2nd room for my kids.

THANKS.

If there is already a link, please let me know, but the only one i found was for globalist
broncophil is offline  
Old Nov 3, 19, 11:35 pm
  #2  
A FlyerTalk Posting Legend
 
Join Date: Apr 2013
Location: SFO
Programs: AA EXP; AS 75K; UA 1K 1MM; Marriott Ambassador; Hilton Diamond (Aspire); Hyatt Explorist
Posts: 43,549
They are each good for an advanced confirmed suite upgrade on stays of up to seven days, subject to availability. They may be used on award (points) reservations.

World of Hyatt - Globalist Experiences [Tier Suite Upgrades]
Kacee is online now  
Old Nov 4, 19, 1:02 am
  #3  
 
Join Date: Sep 2019
Location: Los Angeles
Posts: 496
If you get a Suite you likely wonít need a 2nd room for the kids as they usually have 2 rooms.

Not all Hyatt Properties have suites (Hyatt Place & Hyatt House do not), but a majority do.

They cannot be combined with Club Access Awards (though a fair amount of suites at properties do confer club access).

Maybe off topic, but if you get to 60 nights (through another 10 nights stayed, Money spent on World ofHyatt CC or a combination of both) by 12/31 youíll also earn:

(2) More Suite Upgrades
A Category 1-7 Free Night Certificate (I would say a $1,000 Value)
Globalist Status until February 2021 (Very Valuable if youíre staying that many nights a year especially with kids) Biggest benefit for families is automatic Club Access or Complimentary Breakfast (meal or Buffet) for 2 Adults and 2 Kids.
Matt4200 is offline  
Old Nov 4, 19, 2:36 am
  #4  
 
Join Date: Aug 2011
Location: Barcelona, London, on a plane
Programs: BA Gold, TK E+, IB+, VS FC, Hyatt Globalist, MR Plat Prem, IHG Plat, Hilton Gold
Posts: 7,803
Originally Posted by broncophil View Post

If there is already a link, please let me know, but the only one i found was for globalist
Most around here would consider it foolish to reach 50 nights but not go all of the way to Globalist... but with the changes to how Hyatt hand out goodies at each milestone, the 2 TSUs you receive at 50 nights are exactly the same as the ones referred to as Globalist upgrade certificates.
craigthemif is offline  
Old Nov 4, 19, 3:00 am
  #5  
 
Join Date: Jul 2019
Programs: American Express Platinum, Chase Sapphire Reserve
Posts: 195
Originally Posted by Matt4200 View Post
If you get a Suite you likely wonít need a 2nd room for the kids as they usually have 2 rooms.

Not all Hyatt Properties have suites (Hyatt Place & Hyatt House do not), but a majority do.

They cannot be combined with Club Access Awards (though a fair amount of suites at properties do confer club access).

Maybe off topic, but if you get to 60 nights (through another 10 nights stayed, Money spent on World ofHyatt CC or a combination of both) by 12/31 youíll also earn:

(2) More Suite Upgrades
A Category 1-7 Free Night Certificate (I would say a $1,000 Value)
Globalist Status until February 2021 (Very Valuable if youíre staying that many nights a year especially with kids) Biggest benefit for families is automatic Club Access or Complimentary Breakfast (meal or Buffet) for 2 Adults and 2 Kids.
Hyatt Place does not have suites but Hyatt House does. Thatís really the only difference between the two brands; otherwise theyíre close to identical.
synzero is offline  
Old Nov 4, 19, 3:16 am
  #6  
 
Join Date: Sep 2019
Location: Los Angeles
Posts: 496
Originally Posted by synzero View Post
Hyatt Place does not have suites but Hyatt House does. Thatís really the only difference between the two brands; otherwise theyíre close to identical.
Not to get off topic, but no.

Most Hyatt House locations do not have suites, and even without Suites they are nothing alike at all.

Ive stayed at multiple Hyatt Place and Hyatt House locations in the US and Hyatt Place is very Similar to a Holiday Inn, while Hyatt House is like Hilton mixed eloquently with Extended Stay (in terms of having a dining room and mini kitchen).

Hyatt Place (with very few exceptions) is not an enjoyable stay at all. Hyatt House has amazing rooms, much better guest service, better breakfast, and the property generally looks much nicer. Most US Hyatt Place properties were just converted from Amerisuites and havenít been updated at all, and the staff donít really care, not to mention the breakfast is very poor quality.

Also, even though because Hyatt House does have suites at some properties and you CAN use a TSU at them, the property staff will not see the TSU as itís not in their system. Reported in the TSU thread link posted above.

Sorry, Iíve just never had such poor quality in terms of the beds (which hurt my back at every Hyatt Place Iíve been to), the breakfast (even Holiday Inn Express has a better one), and the properties always looking quite dated. Comparing that to staying at Hyatt House which looks and feels much more luxurious IMO, not to mention comfortable beds, and always a great breakfast for those with or without Status.
Matt4200 is offline  
Old Nov 4, 19, 3:31 am
  #7  
 
Join Date: Jul 2019
Programs: American Express Platinum, Chase Sapphire Reserve
Posts: 195
Originally Posted by Matt4200 View Post
Not to get off topic, but no.

Most Hyatt House locations do not have suites, and even without Suites they are nothing alike at all.

Ive stayed at multiple Hyatt Place and Hyatt House locations in the US and Hyatt Place is very Similar to a Holiday Inn, while Hyatt House is like Hilton mixed eloquently with Extended Stay (in terms of having a dining room and mini kitchen).

Hyatt Place (with very few exceptions) is not an enjoyable stay at all. Hyatt House has amazing rooms, much better guest service, better breakfast, and the property generally looks much nicer. Most US Hyatt Place properties were just converted from Amerisuites and havenít been updated at all, and the staff donít really care, not to mention the breakfast is very poor quality.

Also, even though because Hyatt House does have suites at some properties and you CAN use a TSU at them, the property staff will not see the TSU as itís not in their system. Reported in the TSU thread link posted above.

Sorry, Iíve just never had such poor quality in terms of the beds (which hurt my back at every Hyatt Place Iíve been to), the breakfast (even Holiday Inn Express has a better one), and the properties always looking quite dated. Comparing that to staying at Hyatt House which looks and feels much more luxurious IMO, not to mention comfortable beds, and always a great breakfast for those with or without Status.
Iím sure your experience is accurate but I think youíre conflating two different things; whether the property is new or not and how Hyatt is conceptualizing the brands. The newer Hyatt Place properties have nearly identical room furnishings, decor, beds, etc. as the newer Hyatt Houses. I canít speak to the old Hyatt Place properties because Iíve just avoided those; Iíve only stayed in their new properties. Everything about the newer Hyatt Place hotels is very reminiscent of Hyatt House: except for basically only one room type, but theyíre very nice, with updated technology, great room layout, clean, spacious, etc. To be honest Iíve had worse stays at low end Andaz rooms than Iíve had at the newer Hyatt Place properties. Even the actual breakfast plates at the last two new Hyatt Place hotels I stayed at were exactly the same as the breakfast plates at Hyatt House.

I donít know if Hyatt plans to update the older Hyatt Place hotels but the fact that the new Hyatt Places are like this seems to mean to me that Hyatt is thinking of the future of the Hyatt Place brand as a kind of restricted subset of Hyatt House.
synzero is offline  
Old Nov 4, 19, 3:38 am
  #8  
A FlyerTalk Posting Legend
 
Join Date: Sep 2009
Location: Minneapolis: DL DM charter 2.3MM
Programs: A3*Gold, SPG Plat, HyattDiamond, MarriottPP, LHW exAccess, ICI, Raffles Amb, NW PE MM, TWA Gold MM
Posts: 87,118
Many of the newer and more interesting (like those in historic buildings or downtown locations) do have some genuine one bedroom suites. Just in the midwest, this would include downtown Minneapolis, downtown St Paul, downtown Madison, Madison Verona, West Des Moines, etc.

As someone said above, HP is an extended stay brand with full kitchens and often some special amenities for longer term guests (like some free laundry or some snacks). At least some HPs have one and two bedroon suites, although they're not luxury and in fact can resemble (Marriott Bonvoy) Residence Inn suites designed for larger families.
MSPeconomist is offline  
Old Nov 4, 19, 3:38 am
  #9  
A FlyerTalk Posting Legend
 
Join Date: Apr 2013
Location: SFO
Programs: AA EXP; AS 75K; UA 1K 1MM; Marriott Ambassador; Hilton Diamond (Aspire); Hyatt Explorist
Posts: 43,549
Originally Posted by synzero View Post
Hyatt Place does not have suites but Hyatt House does. That’s really the only difference between the two brands; otherwise they’re close to identical.
That is not correct. The difference between the two brands is that Hyatt House are extended stay properties, Hyatt Place are not. Suites are offered at both brands. From the Hyatt Place website: "Stay at Hyatt Place hotels to enjoy rooms and suites thoughtfully designed around you."

Hyatt House

Hyatt Place

Originally Posted by MSPeconomist View Post
As someone said above, HP is an extended stay brand with full kitchens and often some special amenities for longer term guests (like some free laundry or some snacks). .
Hyatt Place is not an extended stay brand.
Kacee is online now  
Old Nov 4, 19, 3:43 am
  #10  
 
Join Date: Jul 2019
Programs: American Express Platinum, Chase Sapphire Reserve
Posts: 195
Originally Posted by Kacee View Post
That is not correct. The difference between the two brands is that Hyatt House are extended stay properties, Hyatt Place are not. Suites are offered at both brands. From the Hyatt Place website: "Stay at Hyatt Place hotels to enjoy rooms and suites thoughtfully designed around you."

Hyatt House

Hyatt Place
I stand corrected. As for Hyatt House, however, Iíve always seen them with suites. I just randomly looked up several Hyatt Houses around the country and all of them had suites.
synzero is offline  
Old Nov 4, 19, 3:57 am
  #11  
 
Join Date: Sep 2019
Location: Los Angeles
Posts: 496
Originally Posted by synzero View Post
Iím sure your experience is accurate but I think youíre conflating two different things; whether the property is new or not and how Hyatt is conceptualizing the brands. The newer Hyatt Place properties have nearly identical room furnishings, decor, beds, etc. as the newer Hyatt Houses. I canít speak to the old Hyatt Place properties because Iíve just avoided those; Iíve only stayed in their new properties. Everything about the newer Hyatt Place hotels is very reminiscent of Hyatt House: except for basically only one room type, but theyíre very nice, with updated technology, great room layout, clean, spacious, etc. To be honest Iíve had worse stays at low end Andaz rooms than Iíve had at the newer Hyatt Place properties. Even the actual breakfast plates at the last two new Hyatt Place hotels I stayed at were exactly the same as the breakfast plates at Hyatt House.

I donít know if Hyatt plans to update the older Hyatt Place hotels but the fact that the new Hyatt Places are like this seems to mean to me that Hyatt is thinking of the future of the Hyatt Place brand as a kind of restricted subset of Hyatt House.
I think the fact that you have to avoid some of them says something about the brand as a whole. Thereís no uniformity which makes Hyatt Place as a brand untrustworthy. Iím not saying at all that their newer properties arenít nice, but the others drag down the brand altogether. Whereas you could pick any Hyatt House and the rooms would be amazing as would the customer service and breakfast.

Why do people stay at Hyatt Place?

Heres a whole list of Hyatt Place Properties which weíre only switched over from Amerisuites and are not good to stay at:

Albuquerque/Airport, NM
Albuquerque/Midtown, NM
Albuquerque/Uptown, NM
Atlanta/Airport, GA
Atlanta/Airport North, GA
Atlanta/Alpharetta/North Point Mall, GA
Atlanta/Alpharetta/Windward Parkway, GA
Atlanta/Buckhead, GA
Atlanta/Downtown, GA
Atlanta/Duluth - John's Creek, GA
Atlanta/Galleria, GA
Atlanta/Gwinnett Mall, GA
Atlanta/Peachtree Corners, GA
Atlanta/Perimeter Center, GA
Atlantic Beach, NC
Augusta/Riverwatch Parkway, GA
Austin/Airport, TX
Austin/Arboretum, TX
Austin/N. Central, TX
Baltimore/BWI Airport, MD
Baltimore/Owings Mills, MD
Baton Rouge/East, LA
Birmingham Inverness, AL
Birmingham/Riverchase, AL
Blacksburg/University, VA
Boise/Towne Square Mall, ID
Boston/Medford, MA
Charlotte Arrowood, NC
Charlotte/Airport, NC
Charlotte/Coliseum, NC
Chester/Rivers Bend, VA
Chicago/Arlington Heights, IL
Chicago/Hoffman Estates, IL
Chicago/Itasca, IL
Chicago/Lombard/Oakbrook, IL
Chicago/Schaumburg, IL
Chicago/Vernon Hills, IL
Cincinnati/Airport, KY
Cincinnati/Blue Ash, OH
Cincinnati/Deerfield Crossing, OH
Cincinnati/North, OH
Cleveland So./Independence, OH
Colorado Springs/Garden of the Gods, CO
Columbia/I-26, SC
Columbia/Northeast, SC
Columbus/Dublin, OH
Columbus/Worthington, OH
Dallas/Arlington, TX
Dallas/DFW Airport North, TX
Dallas/DFW Airport South, TX
Dallas/Grand Prairie, TX
Dallas/Las Colinas/Hidden Ridge, TX
Dallas/Las Colinas/Walnut Hill, TX
Dallas/Near the Galleria, TX
Dallas/Park Central, TX
Dallas/Plano, TX
Dallas/West End, TX
Denver Airport, CO
Denver/Park Meadows, CO
Denver/Tech Center, CO
Detroit/Auburn Hills, MI
Detroit/Livonia, MI
Detroit/Utica, MI
Dulles Airport South/Chantilly, VA
Dulles/Sterling, VA
El Paso/Airport, TX
Fair Lawn/Paramus, NJ
Flagstaff/Interstate Crossroads, AZ
Fort Wayne, IN
Fort Worth/Cityview, TX
Fort Worth/Hurst, TX
Fort Worth/Stockyards Station, TX
Ft. Lauderdale/17th Street, FL
Ft. Lauderdale/Plantation, FL
Ft. Lauderdale/Weston, FL
Grand Rapids/Airport, MI
Greensboro/Wendover, NC
Greenville/Haywood, SC
Houston Intercontinental Airport/Greenspoint, TX
Indianapolis/Airport-Speedway, IN
Indianapolis/Keystone, IN
Jacksonville/Baymeadows, FL
Kansas City/Airport, MO
Lakeland Center, FL
Las Vegas/Paradise Road, NV
Lithonia/Stonecrest Mall, GA
Little Rock/Financial Center, AR
Los Angeles/Ontario Mills, CA
Louisville/Bluegrass Ind. Pk., KY
Memphis/Cordova, TN
Memphis/Primacy Parkway, TN
Miami/Airport West, FL
Miami/Kendall, FL
Midwest City/Tinker Air Force Base, OK
Milwaukee/Airport, WI
Milwaukee/West, WI
Minneapolis/Eden Prairie, MN
Minneapolis/Mall of America, MN
Mt. Laurel/Philadelphia, NJ
Mystic/I-95 &Seaport, CT
Nashville/Airport, TN
Nashville/Brentwood, TN
Nashville/Cool Springs, TN
Nashville/Hendersonville, TN
Nashville/Opryland, TN
Oklahoma City/Airport, OK
Oklahoma City/Northwest, OK
Oklahoma City/Quail Springs, OK
Orlando Airport/Northeast, FL
Orlando Airport/Northwest, FL
Orlando/Convention Center, FL
Orlando/Lake Buena Vista South, FL
Orlando/Universal, FL
Overland Park/Convention Center, KS
Overland Park/Metcalf, KS
Pasco / TRAC, WA
Phoenix North, AZ
Pittsburgh/Airport, PA
Pittsburgh/Cranberry, PA
Princeton/Carnegie Center West, NJ
Raleigh/RDU Airport -RTP, NC
Raleigh/Wake Forest Road, NC
Richmond/Aboretum, VA
Richmond/Innsbrook, VA
Roanoke/Valley View Mall, VA
Rogers/Bentonville, AR
Sacramento/Rancho Cordova, CA
San Antonio/Airport, TX
San Antonio/Northwest, TX
San Antonio/Riverwalk, TX
San Francisco/Dublin, CA
Scottsdale/Old Town, AZ
Secaucus/Meadowlands, NJ
Shelton/Corporate Towers, CT
Silicon Valley/Fremont, CA
Tampa Airport/Westshore, FL
Tampa/Near Busch Gardens, FL
Tampa/Sabal Corporate Park, FL
Tempe/Arizona Mills, AZ
Tempe/Phoenix Airport, AZ
Topeka Northwest, KS
Tucson/Airport, AZ
Tulsa/Hyde Park, OK

Thatís a pretty long list of Hyatt Place properties to avoid, which is why I canít and wonít consider Hyatt Place and Hyatt House on the same level.

Not on this list is the Santa Fe, NM location which Hyatt made as a New hotel. Recently stayed there and the beds were horrible, and the breakfast was not at all good. Yet it was a higher category than HR in Downtown ABQ which we found to be actually quite nice.
Matt4200 is offline  
Old Nov 4, 19, 3:58 am
  #12  
A FlyerTalk Posting Legend
 
Join Date: Apr 2013
Location: SFO
Programs: AA EXP; AS 75K; UA 1K 1MM; Marriott Ambassador; Hilton Diamond (Aspire); Hyatt Explorist
Posts: 43,549
Originally Posted by synzero View Post
I stand corrected. As for Hyatt House, however, I’ve always seen them with suites. I just randomly looked up several Hyatt Houses around the country and all of them had suites.
Yes, most Hyatt Houses have suites. That's consistent with the extended stay concept.

Most Hyatt Places also offer suites. Note however that Hyatt Place are "Suite Award Ineligible Properties" which may be what you were thinking of when you said they don't have suites.
Originally Posted by Matt4200 View Post
IWhereas you could pick any Hyatt House and the rooms would be amazing as would the customer service and breakfast.
I think we have different definitions of "amazing."

Last edited by Kacee; Nov 4, 19 at 4:05 am
Kacee is online now  
Old Nov 4, 19, 4:04 am
  #13  
A FlyerTalk Posting Legend
 
Join Date: Sep 2009
Location: Minneapolis: DL DM charter 2.3MM
Programs: A3*Gold, SPG Plat, HyattDiamond, MarriottPP, LHW exAccess, ICI, Raffles Amb, NW PE MM, TWA Gold MM
Posts: 87,118
Originally Posted by Kacee View Post
That is not correct. The difference between the two brands is that Hyatt House are extended stay properties, Hyatt Place are not. Suites are offered at both brands. From the Hyatt Place website: "Stay at Hyatt Place hotels to enjoy rooms and suites thoughtfully designed around you."

Hyatt House

Hyatt Place


Hyatt Place is not an extended stay brand.
I suspect autocorrect did this. The context makes clear that this paragraph is about HH = Hyatt HOUSE and not HP = Hyatt PLACE.
MSPeconomist is offline  
Old Nov 4, 19, 4:10 am
  #14  
 
Join Date: Sep 2019
Location: Los Angeles
Posts: 496
Originally Posted by Kacee View Post

I think we have different definitions of "amazing."
When youíve stayed at 3 different (Terrible) Hyatt place hotels, then 2 different (Great) Hyatt House Hotelís youíd be amazed too

We were pleasantly surprised with HH, and quite disgruntled with HP.
Kacee likes this.
Matt4200 is offline  
Old Nov 4, 19, 9:30 am
  #15  
 
Join Date: Jul 2019
Programs: American Express Platinum, Chase Sapphire Reserve
Posts: 195
Originally Posted by Matt4200 View Post
When youíve stayed at 3 different (Terrible) Hyatt place hotels, then 2 different (Great) Hyatt House Hotelís youíd be amazed too

We were pleasantly surprised with HH, and quite disgruntled with HP.
We're new to Hyatt but have been extremely pleased with both brands so far. Like I said when reading the descriptions we've been sticking with the ones that they say are new/refreshed. The rooms and breakfasts were pretty much indistinguishable from Hyatt House in terms of style and furniture, etc., except that Hyatt House had larger rooms with kitchens and so on. Given how similar the HP and HH hotels weíve stayed at have been it seems obvious Hyatt intends the two brands to be synchronized eventually.

I found this TPG article which confirms this. Who knows how long it will take Hyatt to refresh all the older HPs, though.

https://thepointsguy.com/news/hyatt-...t-place-brand/

Last edited by synzero; Nov 4, 19 at 2:53 pm
synzero is offline  

Thread Tools
Search this Thread
Search Engine: