Help with WoH card question?

Old Aug 2, 19, 4:37 pm
  #1  
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Join Date: May 2015
Posts: 35
Help with WoH card question?

I was approved for the Hyatt card on 6/12/16. Every year I always had my free anniversary night in my account on 6/13.

Last year in July I upgraded my card to the new WoH card (the offer was something like 3000 points, I don't remember exactly). When I did it refunded my $75 AF I had paid in June but didn't charge me the new AF right away. The other weird thing was that I was also issued another Anniversary free night in August but still had my night from June. (No, I didn't hit any other bonuses ie $15k spend, brand explorer etc for the second free night).

Then in December it charged me the new $95 AF but the 2 previous free nights were still in my account.

I messaged Chase to see when my anniversary date was because I was trying to my $15k spend this year. They told me it was the same 6/12 it had always been..

Now we are in August and I haven't seen an AF post yet and I also haven't seen my Anny night which I'm assuming has to do with no AF yet. Isn't it weird that my anniversary for the $15k spend would stay 6/12 but I have no idea when my AF and anniversary night will post?

Has there been issues with other upgrading from the old Hyatt card to the new WoH?
brclark82 is offline  
Old Aug 2, 19, 7:38 pm
  #2  
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Join Date: Jan 2017
Location: EWR/PHL/BWI
Posts: 2,576
A few months back, I upgraded my original Hyatt card to WoH card. But in two weeks, I changed mind and told Chase to keep my original card. Then at my anniversary date, the FN never comes. I had to contact Chase to request it. Its system could not figure out.
RedSun is offline  

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