Could Hyatt and other hotel companies be next? (Transparent pricing suit)
https://www.yahoo.com/gma/marriott-reaped-hundreds-millions-dollars-drip-pricing-scheme-180400097.html?.tsrc=daily_mail&uh_test=1_06
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I don't get the obsession about these things. I find resort fees and the like to be extremely transparent on Hyatt.com. Even on Expedia resort fees are are stated between the nightly price and the 'reserve now' button. I wish the per night tax was listed as upfront as resort fees. Taxes are a bit more hidden, and varies between mid-single digits and north of 20% (i.e. those cities that think tourists should be shaken down to pay for crap like stadiums).
Of course, there is a solution to this -- require hotels to advertise rates that are all inclusive of fees and taxes that are mandatory, much like there are rules on how airlines have to wrap the various required taxes into their advertised fares. |
Originally Posted by MarkOK
(Post 31293955)
I don't get the obsession about these things. I find resort fees and the like to be extremely transparent on Hyatt.com.
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Because just like airlines used to do with breaking out each little fee, companies do not do anything that reduces their ability to make an extra nickel unless they are FORCED to by law and regulation. Airlines used to be exactly the same until they got forced to stop. Hotels won't be any different. Regardless of the fact that they might charge 150 + 50, they know they would do less business by selling it as 200 outright and that is the point. BS way to squeeze customers for more money by slipping in through, even if only 1 out of 5 don't catch it. Even as a glob, I don't pay resort fees at Hyatt, but it is still nonsense and tiresome. Resort fees, destination fees, luxury fees, etc. Absurd.
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Originally Posted by davie355
(Post 31293965)
I don’t care how transparent they are. They are a fundamentally dishonest method to charge more. I have nothing against hotels charging more. I have everything against dishonest methods of doing so. (the real problem of course is in healthcare in the US -- but that is an omni thread discussion) |
My issue is downtown hotels and other higher end places that are clearly not resorts charging the fee. Resorts charging it tick me off but it's slightly understandable because they generally do offer more than your typical hotel but I would agree that it needs to be more transparent. |
Any of you old enough to remember the infamous energy surcharge after 9-11 for usage of electricity in your hotel room? Lawyers beat that one into pulp |
Originally Posted by MarkOK
(Post 31293955)
I don't get the obsession about these things. I find resort fees and the like to be extremely transparent on Hyatt.com.
Originally Posted by davie355
(Post 31293965)
I don’t care how transparent they are. They are a fundamentally dishonest method to charge more. I have nothing against hotels charging more. I have everything against dishonest methods of doing so. |
Originally Posted by 59Impala
(Post 31295284)
Thanks to the unbundling of the rates and the transparency, globalist have lower rates. If the rate would be an all-inclusive rate with the resort fees included in the base fee, Globalist would not have a benefit. I'm happy the way it is and Hyatt is very very transparent and fair.
Since Hyatt does "the right thing" (except for MLife), I'm happy with the current situation. Marriott is the worst of the bunch, especially with resort fees added to award stays and complete discretion offered to hotels to decide whether to waive them or not on all elite stays. |
I guess I have different definition of "transparency" than some of you. If I do a search for properties in a city on hyatt.com or a 3rd party site like expedia or google/travel, I get a list of properties and rates. The rates shown do not include the resort/destination fees and thus distort any price-based comparison. It's not until one clicks 2 or 3 pages further to get to a specific property that there's any mention of the fee. I'd much rather see the all-in cost up front.
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Originally Posted by skj
(Post 31295750)
I guess I have different definition of "transparency" than some of you. If I do a search for properties in a city on hyatt.com or a 3rd party site like expedia or google/travel, I get a list of properties and rates. The rates shown do not include the resort/destination fees and thus distort any price-based comparison. It's not until one clicks 2 or 3 pages further to get to a specific property that there's any mention of the fee. I'd much rather see the all-in cost up front.
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Originally Posted by skj
(Post 31295750)
I guess I have different definition of "transparency" than some of you. If I do a search for properties in a city on hyatt.com or a 3rd party site like expedia or google/travel, I get a list of properties and rates. The rates shown do not include the resort/destination fees and thus distort any price-based comparison. It's not until one clicks 2 or 3 pages further to get to a specific property that there's any mention of the fee. I'd much rather see the all-in cost up front.
One Hyatt.com, it is shown on the first page one clicks for the hotel. Maybe Marriott was hiding it more (from what I can see from their thread) but I only stayed at a Marriott a couple of times in the last year, neither of which was a resort so I have no first hand knowledge of how they operate. Anyways, since hotels can be so drastically different in what they are offering, I have to click around a few properties anyways to look at room types available, amenities offered, location specifics, get a picture to see what the hardware looks like, etc. For Hyatt and most OTAs, resort fees are pretty much the first thing I see when I click on that property specific page before I see those other details that matter. I get that most of the public shoots for the lowest airline price -- in coach, the experience is mostly the same -- but hotels, especially in city and resort locales where fees are used -- the difference in product changes with each hotel so much, even within a given star category... |
Self serving.... but if they get rid of resort fees, Globalist costs will rise (because room rates will rise to compensate). Plus, in most cases we get the resort fee “perks” without having to pay for them... another net loss for us if they go away. So, long live resort fees! 😬 |
Originally Posted by craigthemif
(Post 31295780)
Perhaps you should update your profile to remove the reference to Hyatt Diamond. As @59Impala mentioned, if you make it an all-in room rate, then Globalists would end up paying more.
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