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No award availability for Free Night Award redemption

No award availability for Free Night Award redemption

Old Jul 3, 19, 4:34 pm
  #1  
eyi
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Join Date: Aug 2011
Posts: 26
No award availability for Free Night Award redemption

Has anyone noticed there's no reward availability for the annual standard free night award at Hyatt from the Hyatt credit card? I just did a search all over the place (US, Canada, Japan, Various countries in Europe) and there's no availability for the handful of dates I've tried.

This totally sucks if I can't redeem the annual award. Anyone experience this as well when trying to use up their annual free night?
eyi is offline  
Old Jul 3, 19, 4:51 pm
  #2  
 
Join Date: Aug 2007
Posts: 717
Originally Posted by eyi View Post
Has anyone noticed there's no reward availability for the annual standard free night award at Hyatt from the Hyatt credit card? I just did a search all over the place (US, Canada, Japan, Various countries in Europe) and there's no availability for the handful of dates I've tried.

This totally sucks if I can't redeem the annual award. Anyone experience this as well when trying to use up their annual free night?

Probably an IT issue... availability is widespread. Call.
lighthouse206 is offline  
Old Jul 3, 19, 4:53 pm
  #3  
 
Join Date: May 2005
Location: TUS
Programs: Hyatt Globalist, Hilton Diamond, IHG Platinum, Marriott Gold, AA Gold
Posts: 236
I did a quick spot check of 3 properties and found Cat 1-4 (credit card) promotional night availability in July at all of them.

Bear in mind itís the peak summer season...lots of places will be sold out of award inventory, especially on the weekends.

Also make sure you are searching Category 1 through 4 hotels only, if you want to use the credit card free night(s).
dpb132 is offline  
Old Jul 3, 19, 5:38 pm
  #4  
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No problem here either. I suggest you broaden your search.
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Old Jul 3, 19, 6:12 pm
  #5  
 
Join Date: Sep 2002
Location: Thousand Oaks, Ca., USA
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I just booked a weekend in Santa Barbara at the Hyatt Centric in October, but noticed it was available on 7/20.
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Old Jul 3, 19, 9:55 pm
  #6  
eyi
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Join Date: Aug 2011
Posts: 26
Ok thanks everyone, it must have been an IT glitch. There was nothing showing up on any dates when I last checked.
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