Delay in posting free annual credit card night?
#1
Original Poster
Join Date: Feb 2005
Location: MD/DC
Programs: Hilton Diamond, IHG Platinum, Marriott Titanium, TK Gold
Posts: 1,536
Delay in posting free annual credit card night?
I have the old Hyatt card. Last year my free night certificate was posted on June 9th. I was expecting to recieve this year annual credit card night posted by now - but it has not.
Any recent experiences? The annual fee postd on July 1st - but prior Chase experiencess say the night posts prior to the annual fee posting (heck, my Marriott free night had just posted, even thorugh the annual fee is not due till Septemebr - something went array when I've upgraded the Marriott card and the annual fee lags 3 months now - but was supposed to post on July 1st as well).
Any recent experiences? The annual fee postd on July 1st - but prior Chase experiencess say the night posts prior to the annual fee posting (heck, my Marriott free night had just posted, even thorugh the annual fee is not due till Septemebr - something went array when I've upgraded the Marriott card and the annual fee lags 3 months now - but was supposed to post on July 1st as well).
#3
Suspended
Join Date: Oct 2017
Location: Miami, Florida
Programs: AA ExPlat, Hyatt Globalist, IHG Spire, Hilton Gold
Posts: 4,009
Right, these free nights now post up to 8 weeks after the annual fee posts. (They're still good for 12 months, they just don't post until after people have had to pay the AF.)
#5
FlyerTalk Evangelist
Join Date: Jul 2005
Location: Seat 2A
Programs: AA EXP LT GLD 1MM, BA GLD, NH/UA*G, Hyatt Dia, Marr Tit LT PLT, IHG Spire,HH Dia, MGM NOIR,Hertz PC
Posts: 10,571
Same here. I always used to get my free night in January (card anniversary date) but this year it posted late March/early April. Annoying because with the change in Categories I was no longer able to use it at the HR Hong Kong TST.
#6
Original Member
Join Date: May 1998
Location: St Petersburg, FL, USA
Posts: 2,252
I just called and asked about the anniversary night and was given the "up to 8 weeks" answer.
Related question: exactly what date does the clock start for the next free night for $15k of spend? Is it when the $95 renewal is charged? The CS rep told me that my anniversary is "the month of August". That doesn't help, as I soon have a large purchase that I want to apply to my next year's spend.
Related question: exactly what date does the clock start for the next free night for $15k of spend? Is it when the $95 renewal is charged? The CS rep told me that my anniversary is "the month of August". That doesn't help, as I soon have a large purchase that I want to apply to my next year's spend.
#8
FlyerTalk Evangelist, Ambassador: World of Hyatt
Join Date: Jul 2001
Location: NJ
Programs: Hyatt Globalist, Fairmont Lifetime Plat, UA Silver, dirt elsewhere
Posts: 46,919
I received my anniversary night within a week. BUT, I crossed another $5k mark on the 24th bill closing and the 2 stay credits still haven't shown up. Normally they show up almost immediately.
#9
Join Date: Feb 2005
Programs: Bonvoy Lifetime Titanium, Hyatt Globlist, Hilton Silver, Amtrak Select Plus, UA Silver
Posts: 2,022
from CC agent response:
Please allow up to 10 weeks after your cardmember
anniversary each year for your Free Night Award to be
issued to you. ("Anniversary" is the date that is twelve
months after your account open date, and the same date
each twelve months thereafter.) This information can be
confirmed on www.chase.com.
Looks like they are cracking down...
Please allow up to 10 weeks after your cardmember
anniversary each year for your Free Night Award to be
issued to you. ("Anniversary" is the date that is twelve
months after your account open date, and the same date
each twelve months thereafter.) This information can be
confirmed on www.chase.com.
Looks like they are cracking down...