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Hyatt Grand Reserve Puerto Rico REVIEW MASTER THREAD

Hyatt Grand Reserve Puerto Rico REVIEW MASTER THREAD

Old Jul 12, 2023, 9:08 am
  #376  
 
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Originally Posted by projectmaximus
Glob upgrade to King Villa? This is definitely noteworthy.
Keep in mind the King Villa is the condo-building unit, not the standalone units that actually look like villas.

That said, the King Villa is a great room, it's what I had last time I stayed here and it's what I have reserved for the next 2 trips. 1050 sq feet with a proper separate bedroom. At the time when I booked, they were pricing the King Villa the same as a regular room, which is why I went ahead and booked it (same for my previous stay), but it's good that they're upgrading to them too.
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Old Jul 27, 2023, 2:53 pm
  #377  
 
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Here now and we extended our stay because it's just a great place and a phenomenal deal. At $288/night when the whole world seems to be "full" these days, we get a spotless 1000sqft suite w/ balcony and separate bedroom, great A/C, free breakfast/parking/resort fee, nightly live music, and plenty of chairs on the beach and by the pool. It's worth the minor negatives (mostly that it isn't quite a 5-star experience, it has a bit of a resort-factory feel, and whatnot).

Can confirm that the floating obstacle course thing is not presently available, didn't ask about plans for its future.
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Old Aug 13, 2023, 9:25 pm
  #378  
 
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Was the regency club open?

Originally Posted by platbrownguy
Here now and we extended our stay because it's just a great place and a phenomenal deal. At $288/night when the whole world seems to be "full" these days, we get a spotless 1000sqft suite w/ balcony and separate bedroom, great A/C, free breakfast/parking/resort fee, nightly live music, and plenty of chairs on the beach and by the pool. It's worth the minor negatives (mostly that it isn't quite a 5-star experience, it has a bit of a resort-factory feel, and whatnot).

Can confirm that the floating obstacle course thing is not presently available, didn't ask about plans for its future.
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Old Aug 13, 2023, 10:37 pm
  #379  
 
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Originally Posted by jdnh
Was the regency club open?
No, the club was closed permanently in January. Reservations booked prior to the January closure were eligible for a $25/day F&B credit, but no longer.

The trade-off is that the breakfast is provided in the restaurant--and while it is a very busy buffet, it's much more extensive than anything you'd get at a western hemisphere lounge. Fruit selection included dragonfruit, passion fruit, berries, cherries, tamarind, etc. Smoked salmon and cheese were decent. And the omelet stand makes whole fried eggs (or over easy, etc.) to order quite well. The row of hot dishes with "standard" stuff like industrial scrambled eggs, bacon, etc., is no good, but there is plenty other stuff to choose from.

Recommend bringing some Yeti or similar cold-cups and just pouring your own cocktails for pool/beach etc. That said, the cocktails at Nectar (the Puerto Rican joint onsite) were fantastic and worth every penny.
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Old Aug 14, 2023, 5:42 am
  #380  
 
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Regency Club

Originally Posted by platbrownguy
No, the club was closed permanently in January. Reservations booked prior to the January closure were eligible for a $25/day F&B credit, but no longer.

The trade-off is that the breakfast is provided in the restaurant--and while it is a very busy buffet, it's much more extensive than anything you'd get at a western hemisphere lounge. Fruit selection included dragonfruit, passion fruit, berries, cherries, tamarind, etc. Smoked salmon and cheese were decent. And the omelet stand makes whole fried eggs (or over easy, etc.) to order quite well. The row of hot dishes with "standard" stuff like industrial scrambled eggs, bacon, etc., is no good, but there is plenty other stuff to choose from.

Recommend bringing some Yeti or similar cold-cups and just pouring your own cocktails for pool/beach etc. That said, the cocktails at Nectar (the Puerto Rican joint onsite) were fantastic and worth every penny.

thanks for the info! This is such a bummer as we were there in April and they were working on it at the time and told me it was being remodeled and should open by year end.
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Old Aug 14, 2023, 10:36 am
  #381  
 
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Originally Posted by jdnh
thanks for the info! This is such a bummer as we were there in April and they were working on it at the time and told me it was being remodeled and should open by year end.
That's interesting... the space is fully finished out and theoretically functional, and it is used for large groups sometimes. For instance, they had check in for a corporate event there last time... they're just not using it as a club lounge.
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Old Aug 14, 2023, 12:30 pm
  #382  
 
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Originally Posted by platbrownguy
That's interesting... the space is fully finished out and theoretically functional, and it is used for large groups sometimes. For instance, they had check in for a corporate event there last time... they're just not using it as a club lounge.
They probably realized the ROI isnt there for keeping a club lounge open. Likely not enough people are paying for club access.
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Old Aug 21, 2023, 11:15 am
  #383  
 
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Originally Posted by SP03
They probably realized the ROI isnt there for keeping a club lounge open. Likely not enough people are paying for club access.
Considering how expensive the on-site restaurants are, a lounge would likely cannibalize a large portion of F&B revenue.
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Old Aug 21, 2023, 12:02 pm
  #384  
soy
 
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Originally Posted by projectmaximus
Considering how expensive the on-site restaurants are, a lounge would likely cannibalize a large portion of F&B revenue.
Back when they had a lounge, it was a fairly meagre offering. I do not think there was much risk of it cannabilizing a lot of F&B revenue.
I think its more a case that the marginal extra cost to give Globs access to the restaurant buffet is no more than the cost of staffing and operating the lounge. By not having a lounge it also frees up a new space that can be used for other purposes
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Old Aug 21, 2023, 4:02 pm
  #385  
 
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Originally Posted by soy
Back when they had a lounge, it was a fairly meagre offering. I do not think there was much risk of it cannabilizing a lot of F&B revenue.
I think its more a case that the marginal extra cost to give Globs access to the restaurant buffet is no more than the cost of staffing and operating the lounge. By not having a lounge it also frees up a new space that can be used for other purposes
Yeah I went when the lounge had just opened and it was very meagre. My comment was suggesting if they really tried to make it a worthwhile lounge (one that people would actually pay to use) then it would cannibalize the other restaurant options.
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Old Aug 28, 2023, 7:23 am
  #386  
 
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Anyone ever rented a cabana? Is it worth the $100 to guarantee some shade a place to relax? Were going for a weekend to celebrate our anniversary.
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Old Sep 5, 2023, 9:19 pm
  #387  
 
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Had a nice stay here over the weekend. Got upgraded to an ocean front room with a very nice balcony. I did not rent the cabana, and it was fine. Had no trouble finding shaded seats at both the pool and the beach.

We had a very nice meal at Nctar. Prime was good too, but kind of pricey. The breakfast buffet was ok, but the ala carte breakfast took forever. We were literally there for 2 hours before we got our food.

We did not rent a car. Taxi from the airport was $75, no credit cards but she took Venmo. Uber back to the airport was about $50. No trouble finding one at 3:00pm. I wasnt there long enough to miss having a car, but my goal was just to maximize beach/pool time.

I was pleasantly surprised to get a 20% globalist discount on our (very good) massage, and the facility was pretty good. I would have preferred the hot tub be hotter and mixed gender.

All in all it was a nice weekend getaway, and a great value as a cat 4. I wish Id have been able to make more reservations before they increased it to 5.
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Old Sep 6, 2023, 10:46 pm
  #388  
 
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Originally Posted by murphy
Anyone ever rented a cabana? Is it worth the $100 to guarantee some shade a place to relax? Were going for a weekend to celebrate our anniversary.
Keep in mind the cabanas at the pool on the "villa" side (which is really the condo side) are free, first-come/first-served, and IME never crowded.
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Old Dec 13, 2023, 7:56 am
  #389  
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Originally Posted by platbrownguy
Keep in mind the cabanas at the pool on the "villa" side (which is really the condo side) are free, first-come/first-served, and IME never crowded.
Where are the paid cabanas? by the pool?
Also, is it confirmed that the club lounge is closed permanently?
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Old Dec 13, 2023, 9:26 am
  #390  
soy
 
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Paid Cabanas are by the main pool
The lounge was only ever a short lived thing. It was open for a couple of months at the start and then Covid struck. It re-opened very briefly after covid (evenings only) but that might only have been a month of so.
I believe the space has since been repurposed.

Not sure its a loss (at least for Globs). Offering was never good. Sure we lost the very lackluster evening offering, but restaurant breakfast is far better
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