"Wellness check" every 24 hours policy?
#16
Suspended
Join Date: Oct 2017
Location: Miami, Florida
Programs: AA ExPlat, Hyatt Globalist, IHG Spire, Hilton Gold
Posts: 4,009
Having the DND sign up all the time doesn't necessarily mean not ever having housekeeping. I always keep the DND sign on the door, but every few days I let housekeeping know I'd like service that day (usually, when I see them in the hallway).
#17
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Join Date: May 2012
Location: Sydney Australia
Programs: No programs & No Points!!!
Posts: 14,203
Staying at the Hyatt Regency Mission Bay in San Diego and they've come to my door every day for a wellness check. I've had my do not disturb on the door because I don't want house keeping or anyone rooting through my stuff. With all the "green" policies you would think it's a welcome sight but not here.
8pm every time. They usually knock on the door and say "house keeping", I yell back "no thanks". Then they knock on the door again and say "security wellness check" and some other mumbled stuff.
The first time they said it was state law and I called them out on that since I've stayed 50 nights in California in various hotels in 2019 alone and never had to deal with this. Now they say it's policy.
What a ridiculous policy. I won't be staying here again purely for this annoyance.
I've heard of this happening in Vegas but in a sleepy part of town in San Diego? Give me a break
8pm every time. They usually knock on the door and say "house keeping", I yell back "no thanks". Then they knock on the door again and say "security wellness check" and some other mumbled stuff.
The first time they said it was state law and I called them out on that since I've stayed 50 nights in California in various hotels in 2019 alone and never had to deal with this. Now they say it's policy.
What a ridiculous policy. I won't be staying here again purely for this annoyance.
I've heard of this happening in Vegas but in a sleepy part of town in San Diego? Give me a break
I'm all for that policy if it means it saves someone's life.
#19
Join Date: Jun 2006
Location: BOS
Programs: Hyatt Diamond, Mosaic
Posts: 1,047
Thanks for bumping the thread. We thankfully haven't seen an uptick of security incidents despite hotels not entering rooms for 4, 8 days or more as a matter of policy and/or by request now. Was this your intended commentary?
#20
Join Date: Jul 2000
Location: Manhattan NV
Programs: Hilton LTD, Hyatt Glob, Marriott LTTE, AA LTP, Avis PC, National EE, Seabourn DE
Posts: 3,025
Two months into a long term stay, I comment to GM that I think my room has never been entered by any staff member, He responds "oh yeah, we've been in there.....just to be sure you're not cooking meth."
#22
#23
FlyerTalk Evangelist
Join Date: Dec 2006
Location: Pacific Northwest
Programs: UA Gold 1MM, AS 75k, AA Plat, Bonvoyed Gold, Honors Dia, Hyatt Explorer, IHG Plat, ...
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#24
Suspended
Join Date: Jul 2020
Programs: Delta Gold Medallion, Hyatt Globalist, Hilton Diamond
Posts: 1,010
On 2 recent international Hyatt stays that were each 4-5 days in length, I denied housekeeping each day. Never had any employee come check on me for 'wellness'. Also left the "do not disturb" sign on the outside door handle.