Párisi Udvar Hotel Budapest (Unbound) REVIEW - MASTER THREAD
#151
Checked in last night on points having received an email a few days before saying the lounge has closed permanently. I arrived late and exhausted so didn't care to push the issue of anything beyond breakfast, but was only notified of breakfast by the check-in agent. Breakfast was pretty good -- several made to order egg items and a buffet with hot meats/potatoes/etc as well as breads/pastries and cold cuts, cheeses and fruit.
The couple walking down the buffet lines holding their toddler over the food while he had repeated coughing fits was a bit of a turnoff however.
The couple walking down the buffet lines holding their toddler over the food while he had repeated coughing fits was a bit of a turnoff however.
#152
Join Date: Nov 2007
Location: PHX
Posts: 4,787
So, I have a reservation coming up in a couple of weeks that I booked for 8k a month back when that deal was available. I'm not going to travel and would love to change dates without having to cancel and rebook at 20k.
Is that something that is possible with Hyatt? What would be the best path here -- calling Hyatt, trying to contact the hotel directly, etc.?
Is that something that is possible with Hyatt? What would be the best path here -- calling Hyatt, trying to contact the hotel directly, etc.?
#153
Join Date: Feb 2009
Programs: UA Silver, Marriott LTP, Hilton Diamond, etc
Posts: 126
So, I have a reservation coming up in a couple of weeks that I booked for 8k a month back when that deal was available. I'm not going to travel and would love to change dates without having to cancel and rebook at 20k.
Is that something that is possible with Hyatt? What would be the best path here -- calling Hyatt, trying to contact the hotel directly, etc.?
Is that something that is possible with Hyatt? What would be the best path here -- calling Hyatt, trying to contact the hotel directly, etc.?
#154
Join Date: Jun 2007
Location: JAX
Programs: UA Plat MM, AA Gold MM, Marriott LTT, Hyatt Globalist
Posts: 3,770
So, I have a reservation coming up in a couple of weeks that I booked for 8k a month back when that deal was available. I'm not going to travel and would love to change dates without having to cancel and rebook at 20k.
Is that something that is possible with Hyatt? What would be the best path here -- calling Hyatt, trying to contact the hotel directly, etc.?
Is that something that is possible with Hyatt? What would be the best path here -- calling Hyatt, trying to contact the hotel directly, etc.?
#155
Join Date: Feb 2009
Programs: UA Silver, Marriott LTP, Hilton Diamond, etc
Posts: 126
So, I have a reservation coming up in a couple of weeks that I booked for 8k a month back when that deal was available. I'm not going to travel and would love to change dates without having to cancel and rebook at 20k.
Is that something that is possible with Hyatt? What would be the best path here -- calling Hyatt, trying to contact the hotel directly, etc.?
Is that something that is possible with Hyatt? What would be the best path here -- calling Hyatt, trying to contact the hotel directly, etc.?
#157
Join Date: Jan 2010
Location: VIE
Programs: Hyatt Globalist, Hilton Gold, IHG Spire Elite, Shangri-La Jade
Posts: 77
Just wait until they cancel you!
Dear tjae
We are writing to you regarding your upcoming room reservation at the Párisi Udvar Hotel Budapest.
Due to various travel and governmental bans and other restrictions that affect everyday life, we would like to hereby inform you that you cannot stay at our hotel at the beginning of June.
For this reason, we would like to offer you that at the same rate as you booked your room, you could stay at our property (depending on availability) at a later date, until maximum May of 2021.
Allow me to remind you that as you have made your reservation through Global Contact Centre using the World of Hyatt award points, you have to change your reservation yourself or contact GCC to change your reservation accordingly. We would kindly ask you to change your reservation prior to your original date of arrival.
Till any update or change the reservation remain as it was originally booked and confirmed.
In case we do not receive such details from you, unfortunately, we will cancel your reservation latest one day prior to the original day of arrival.
Your quick feedback would be greatly appreciated.
Yours sincerely,
Dear tjae
We are writing to you regarding your upcoming room reservation at the Párisi Udvar Hotel Budapest.
Due to various travel and governmental bans and other restrictions that affect everyday life, we would like to hereby inform you that you cannot stay at our hotel at the beginning of June.
For this reason, we would like to offer you that at the same rate as you booked your room, you could stay at our property (depending on availability) at a later date, until maximum May of 2021.
Allow me to remind you that as you have made your reservation through Global Contact Centre using the World of Hyatt award points, you have to change your reservation yourself or contact GCC to change your reservation accordingly. We would kindly ask you to change your reservation prior to your original date of arrival.
Till any update or change the reservation remain as it was originally booked and confirmed.
In case we do not receive such details from you, unfortunately, we will cancel your reservation latest one day prior to the original day of arrival.
Your quick feedback would be greatly appreciated.
Yours sincerely,
#158
Join Date: Feb 2009
Programs: UA Silver, Marriott LTP, Hilton Diamond, etc
Posts: 126
Yes, they are closed until June 15 so if you reservation is before that date, clearly it has to move or cancel.
The part about the points is not quite clear - they say the are willing to keep the rate but at the same time suggest re-booking award reservation through Hyatt and I'm not sure Hyatt has a way to re-book without charging the current points rate.
The part about the points is not quite clear - they say the are willing to keep the rate but at the same time suggest re-booking award reservation through Hyatt and I'm not sure Hyatt has a way to re-book without charging the current points rate.
#160
Join Date: Jun 2005
Location: MD, USA
Programs: UA- Pl (2MM), AA-Go, Delta-Silver, Hyatt-Globalist!, MR/SPG comb - Plat, Hilton - nada
Posts: 707
This is most likely going to be my 1st post-corona "safe to travel" stay. I was booked there Mar 12-16, had to last minute cancel when the EU travel ban announced. WIll hopefully plan to get there by Aug
#161
Join Date: Nov 2007
Location: PHX
Posts: 4,787
Me too! It took much longer than 5 minutes but once she confirmed eligibility for the new nights she was able to do it. I told her everything right up front and she mentioned that it was good I did so that they didn't cancel and rebook. She was floored that a property actually had jumped from 8k to 20k and so said she needed help, but I have a confirmation by email!
#162
Join Date: Feb 2009
Programs: UA Silver, Marriott LTP, Hilton Diamond, etc
Posts: 126
Me too! It took much longer than 5 minutes but once she confirmed eligibility for the new nights she was able to do it. I told her everything right up front and she mentioned that it was good I did so that they didn't cancel and rebook. She was floored that a property actually had jumped from 8k to 20k and so said she needed help, but I have a confirmation by email!
Did you call the hotel at all or did you call Hyatt right away? And what do you mean by "she confirmed eligibility for the new nights"?
#163
Join Date: Nov 2007
Location: PHX
Posts: 4,787
I called the WOH number ending in 9288. She had to make sure there was standard points availability for the nights I wanted to change to before changing the booking. I knew there would be because I had searched it before I called but that was the first thing she had to look at. Once she saw that there was availability at 20k for all of my new nights (I have a six night reservation) she put me on a long hold and then made the booking.
#165
Join Date: Aug 2009
Posts: 276
What an incredible find. THANK YOU so much for sharing!!!