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-   -   TSU's on Award Nights (https://www.flyertalk.com/forum/hyatt-world-hyatt/1960113-tsus-award-nights.html)

txhyattlvr Mar 9, 2019 3:22 pm

TSU's on Award Nights
 
So I know we can use them with points, but can we use them with award nights? I have a 1-6 certificate expiring soon and I would like to use one....

Thanks!

Maui4me1 Mar 9, 2019 3:46 pm


Originally Posted by lighthouse206 (Post 30867095)
So I know we can use them with points, but can we use them with award nights? I have a 1-6 certificate expiring soon and I would like to use one....

Thanks!

no

faboi0us Mar 9, 2019 5:58 pm

I have an upcoming points(5 nights) + award night(Cat 1-7) stay, had no issues applying(via concierge) the TSU across the entire stay.

Maui4me1 Mar 9, 2019 7:00 pm


Originally Posted by faboi0us (Post 30867485)
I have an upcoming points(5 nights) + award night(Cat 1-7) stay, had no issues applying(via concierge) the TSU across the entire stay.

TSU with points is ok, however, any kind of award nights are not combinable. Maybe the hotel will look past it since you have the first 5 nights booked with points. Can’t believe a concierge didn’t catch it. Hopefully you willl luck out

dpb132 Mar 9, 2019 7:04 pm


Originally Posted by faboi0us (Post 30867485)
I have an upcoming points(5 nights) + award night(Cat 1-7) stay, had no issues applying(via concierge) the TSU across the entire stay.

My Concierge was also able to apply a TSU to a combo points-and-certificate award stay, back in early 2018.

It's not permitted by the T&C, but sometimes the hotel is willing to accommodate.

beachfan Mar 9, 2019 9:21 pm

And sometimes they will deny the TSU because it isn’t available for the whole stay. I book the other nights, apply the TSU, then add an award night, and see if I get lucky when I call back.

iflyjetz Mar 10, 2019 2:35 pm

This is not allowed (although definitely a YMMV thing) as per II. a. (7) of the T&C:
7. Awards Not Combinable. Unless expressly set forth in the terms for the applicable award type, awards are not combinable on the same dates with other awards, upgrade certificates, partner awards, certificate discounts or benefits, incentive travel awards, vouchers, checks or any other special offers. However, a Member may choose to use multiple awards for back-to-back stays.

https://help.hyatt.com/en/hyatt-term...att-terms.html

The same goes for trying to use club upgrade certs in combination with award nights.

txhyattlvr Mar 10, 2019 3:01 pm

Thank you for all the responses... this appears to be yet another example of "officially no" but "unofficially yes" (just like allowing more than one room access to the club and allowing certs to be exchanged for points)... I, too, believe I've gotten them to confirm a TSU using a combination points/cert stay but wan't sure if I remembered correctly.


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