Feb 27, 2019, 6:50 am
Andaz Munich REVIEW - MASTER THREAD
Jan 13, 2019, 10:43 am
Feb 25, 2019, 7:53 am
https://www.hyatt.com/en-US/hotel/ge...nger-tor/mucaz
official comms:
https://newsroom.hyatt.com/news-releases?item=123799
CHICAGO (February 25, 2019) – Hyatt Hotels Corporation (NYSE: H) announced today the official opening of Andaz Munich Schwabinger Tor, the first Andaz branded hotel in Germany. Joining Andaz hotels in top destinations around the world, including New York, London, Amsterdam and Abu Dhabi, Andaz Munich Schwabinger Tor is the third Andaz branded hotel in Europe. The luxury lifestyle brand celebrates local culture, fully immersing guests in destinations through distinctive experiences that appeal to each of their senses. True to the brand, the hotel offers guests an unscripted Bavarian-inspired experience, allowing guests to feel like locals from the moment they arrive. The hotel is located in the Schwabing district, the cultural hub of the city and home to theaters, restaurants, and the renowned Englischer Garten.
“Schwabinger Tor is a vibrant and bustling area in Munich known for its culture and diversity,” said Mattheos Georgiou, general manager for Andaz Munich Schwabinger Tor. “The hotel is a place for inquisitive travelers, guests, and neighbors with interest in the area’s urban design, street art, and social responsibility. Munich is known as one of the most livable cities in the world, and the hotel will offer guests an immersive experience in the Bavarian capital.”
Locally Inspired Design
Just as Munich combines new and old traditions, the interior design of Andaz Munich Schwabinger Tor weaves in the heart and soul of the city. Guests can take in a video installation by artist Yves Petzner in the lobby. Stone and herringbone oak floors, luminous diamond patterned ceilings, copper accents, and leather sofas all come together to emphasize the design style of Munich.
In a nod to the Englischer Garten, Munich’s largest park located steps from the hotel, the meeting space area features a nature-inspired wall composed of vertically hanging plants. Additionally, the Andaz Lounge offers an authentic Bavarian feel, furnished with a “golden pretzel” – a seat made from a cast bronze alloy and produced by a local Munich art foundry.
Guestrooms
The hotel features 277 spacious, loft-inspired suites and guestrooms that deliver breathtaking views of the city and the Alps. Every room has been thoughtfully designed with contemporary interpretations of Bavarian traditions. Locally inspired snacks and drinks fill the mini-bar in each room. In a unique collaboration with Andaz Munich Schwabinger Tor, bath amenities in each guestroom were produced by La Bottega and Saskia Diez, an internationally renowned Munich jewelry designer. Custom-designed sofas, reminiscent of vintage car seats, provide a comfortable and luxurious setting.
Dining with a Sense of Place
The Lonely Broccoli celebrates the unique flavors of Bavaria by serving quality meat and using (almost) all parts of the animal. The menu offers a selection of prime cuts, grilled and slow-roasted meats, accompanied by local and seasonal produce. The open kitchen in the middle of the restaurant is accompanied by two long chef’s tables offering front row seats to the culinary activities.
M’Uniqo, the dramatic rooftop bar, one of the highest in town, is the perfect place to socialize over botanical-infused cocktails, listen to live music, and take in a stunning, panoramic view of the city and the Alps.
Designed to stimulate the senses, Bicicletta, the hotel’s coffee bar, infuses aromas its artisan coffee and also offers fresh juices. Guests can enjoy their favorite beverage while sitting on unique bar stools shaped like bicycle seats. For a casual bite, guests can stop by Café Mthroughout the day for its deli menu.
Wellness
With carefully selected, regionally inspired products and healing treatments – massages, body rituals, facials and aromatherapy – every guest will leave The Andaz Spa, one of the city’s largest spas, feeling truly connected to the heart and soul of Munich. A spiral staircase connects the spa to the 15 foot (17 meter) swimming pool, along with an elevator that takes guests directly to the pool deck, where, on a clear day, guests can see as far as the Alps. Gym-goers can take advantage of the fully equipped, state-of-the-art, 24-hour gym.
Feb 25, 2019, 1:35 pm
Anyway, any Prive agents know if this property is part of the program? And if there are any opening offers?
I hope they do well on service and soft product to make up for the less convenient location!
Feb 25, 2019, 2:50 pm
Feb 26, 2019, 4:26 pm
Andaz Munich
Leopoldstrasse 170 Munich, Bavaria DE 80804
Andaz Munich REVIEW - MASTER THREAD (3 Photos)
Andaz Munich
Check In
Check-In was very friendly. Several of the very good members of the Grand Hyatt Berlin team have moved to Munich for the opening of this hotel.
Room
The room looks very modern. Wooden elements. I like the layout. 
Service
I will add more to this section after I check out.
Dining
Will update after breakfast.
Location
The location is at the northern end of Leopoldstrasse. My perfect location would be closer to Odeonsplatz, but this is fine - easily reached from here.
Overall
Seems very promising. I will update the review when I have seen more.
Looks like the spa/pool on the 5th floor will not be open before end of March. Restaurant on ground floor and roof top bar will open sometime within the next couple of weeks. So far, about 130 of the 250 rooms are in use, no suites yet.
Mar 26, 2019, 6:53 pm
Andaz Munich
Leopoldstrasse 170 Munich, Bavaria DE 80804
Fascinating with potential! (18 Photos)
Andaz Munich
This is a fascinating property with a lot of potential. We ran into a few issues but we came in with a much more understanding mindset knowing this is a new hotel, so they did not negatively impact our stay too badly.
Check In
The lobby is rectangular where you enter from one side, so it feels spacious and never-ending. The check in experience has departed from the traditional Andaz approach and there are some kiosk-desk hybrid areas to check in. We booked under a Prive rate and were upgraded from a base room to a standard (Andaz) suite, which was above and beyond even for our Explorist status in WOH. However, our host forgot to go through the rate details (ie property credit, breakfast inclusions, Andaz happy hour etc) but she was still friendly and pointed out what's around the lobby area and escorted us to the elevator.
Room
We were assigned an Andaz suite facing Leopoldstrasse and Schwabinger Tor tram station (pretty much the view in the stock photo online). The room is shaped somewhat like a dumbell where you enter into a foyer area with a wardrobe and powder room followed by a living/dining area. You then turn left to the glass-enclosed bathroom and the bedroom is behind that.
The bathroom was extremely spacious with a freestanding large tub in the middle and two cubicles containing the WC and shower behind. Surprisingly it was single vanity although the table top area was more than enough.
Pictures can do more talking here but some fancy features include electric blinds, a giant minibar and motion sensor bedside nightlights. The plethora of buttons however were a little too confusing and lacking adequate labeling...
It was still a very beautiful and comfortable suite!
Service
The service was a little mixed unlike glowing reviews I've read on TA but again I do see potential and eagerness so I look forward to returning with a much more upped game in the future.
The minibar (which is part of the standalone desk) in our living room was not powered for some reason...it took some 36 hours and 3 repeated calls to get it fixed (which was very quick in comparison). Our TV and the thermostat in the living room were both not working for some network/connectivity related reason and they pretty much shrugged their shoulders saying that all suites are facing the same common problem.
A small flashlight outside the door is supposed to illuminate when you activate the DND button in the room. Ours was not installed at all...
A few rooms down our hallway seemed to have gone through some plumbing incident and we saw a lot of fans and machines blowing at them (with open doors) and a soiled carpet across the area throughout our stay
This is all understandable given it's a new hotel, but looks like there are still many things to fix and most importantly with QC needed.
The service in the restaurant however was very good in general.Â
The GM was also very accessible as he was at the FD greeting guests and also came to say hi during breakfast time.
When we checked out our host was very apologetic and took off all overages on our bill proactively, but we weren't angry or anything at all. Again a mixed bag but I can see they seem very eager to please.
Dining
We had breakfast as part of our room rate at the ground flooor restaurant The Lonely Broccoli. The service was very good and all our servers felt like they genuinely cared about us enjoying the food and our stay overall.
Breakfast features two buffet stations with sprawling spreads of fruits, yogurt, grains, cheeses, cold cuts, pastries, juices etc and you can order hot items off the menu separately. They were all of very high quality and generally healthy-themed.
We had room service twice (it was that good) and we were very satisfied with the taste, temperature, presentation and delivery of the food items. The price as well (applied our Prive 85 EUR credit)
Location
The hotel is named Schwabinger Tor but it is the tram station preceding that that is closest to the main entrance. From there it is a few tram stops to Munchner Freiheit where you can catch the U3/U6 to other city destinations. So not exactly in the city center but still quite accessible with public transport.
We walked over from Nordfriedhof getting off the LH bus from MUC but it's a long walk so I think it may be quite challenging with luggage or on warmer days. It's a 10 EUR Uber ride from there or 55 EUR straight from MUC.
The hotel has a BMW i3 courtesy car that can take you to nearby locations, however it's not very clear (nor mentioned/stated) of its limits, times, availability etc...it seems to be first come first serve. On the first day we had a host drive us to the BMW Welt, however when we checked out and wanted to get to the train station (Munich Hbf) they claimed they had no host with a driving license available...
Spa
This was the most mindblowing part of our stay - the spa measures 20,000 sq ft and is akin to a top-top-tier (read AF La Premiere!) airline lounge. It has a curvy-wavy architectural design throughout, with endless space, gigantic changing room areas, indoor cabana/relaxation areas, multiple sauna and steam rooms, before a spiral staircase leading to the heated lap pool. It comes with loungers and opens up further to some outdoor sundecks.
The gym is immediately next door and is open 24 hours. It's very industrial-looking and brightly lit; many fancy TechnoGym machines but I couldn't find any weight related equipment - I suppose it's probably still on its way.
Aug 5, 2019, 5:54 am
We received a letter outlining the Prive benefits - not all Hyatts have done this to date and we've had to drag the details out of the checkin staff. Basically upgraded room, amenity (chocolate), 4PM check out, full breakfast and 85 Euro F&B credit.
Room was very nice but as has been mentioned the black on black switches are a. hard to see and b. there's lots of them and quite a few don't seem to do anything. Big bathroom and wardrobe but only 3 hangers. Double vanity which is my wife's preference and robes and slippers. The AC in the bedroom was hanging off the wall and not functioning. An engineer pronounced it kaput and over-rode the cooling centrally which meant we had no control.
Great mini bar and snacks. Comfortable bed and room was very quiet. Complimentary wine and beer in the common area from 5-7PM but no food which is available at other Andaz properties.
Ate in the restaurant on our first night. Mixed overall - service a bit hit and miss. Pork popcorn was odd and not nice. My wife had the pork tomahawk which managed to be raw in places and overdone elsewhere.
However, the breakfast was very good. Huge selection and great service with very friendly and helpful staff.
We had a tour of the spa and pool area which is just WOW. We didn't have time to use it this time as we spent the weekend out and about with friends. Will definitely take advantage on our next stay.
In terms of location there is a tram stop just outside the hotel, 10-15 minutes to the UBahn station. Lots of bars and restaurants within walking distance and a Lidl supermarket. We walked to the English Gardens - about 15 minutes so all in all a great location.
We really enjoyed our stay and the Prive rate was very worthwhile - we even got a 5PM checkout. Most staff were very friendly, some were a little forgetful as we had to ask for a dinner reservation three times. This will be our go to hotel when in Munich from now on.
Sep 30, 2019, 4:33 am
Used a TSU to be upgraded to an Andaz Suite so can’t comment on Globalist upgrade policy. Lots of water in the room and free soft drinks from the mini bar but no proper welcome gift (I know it’s not a listed perk anymore, but I almost always have had one so far this year at PHV, PH Zurich, Hotel du Louvre, Palais de la Mediterannée, PH Beijing, PH Shanghai, Hyatt Shenzhen, Hyatt Berlin, etc).
Nice free beer and canapes (cured ham or tomatoes) in the main lobby 5-7pm.
Good steaks/burgers/sides at the main restaurant (The Lonely Brocoli). Very good breakfast there as well. Half cooked salmon fillet is a nice change to the smoked one. Only downside (like always in Germany?) is the bread selection with nothing coming close to a baguette.
Nice atmosphere and nibbles at the top floor bar (M’Uniqo) but (very) limited wine choice by the glass and no English menu?
I will definitely go back (especially if needing to be in North Munich like it was the case this time).
Last edited by Sophoclefr; Sep 30, 2019 at 7:36 am
Oct 8, 2019, 6:37 am
Booked at 6pm (for a reasonable 201 euro), arrived around 8pm. Was assigned a room at the end of the hall on the 3rd floor. Super stylish, loved the decor and function of the room.
Since I was in a party mood it was down to the lobby bar, where the fun continued well into the night. The bartenders were great! They have a great selection of amaros and liquors, so I immediately started to have fun with the bartenders thinking up new concoctions to make, which I think they appreciated (instead of the endless beers they were pouring). The bar got pretty crazy after the last of the fest-goes came back, completed with lots of drunk people, but the staff handled it well.
I ate breakfast in the restaurant the next morning which was fantastic, though I'm pretty easy to please when it comes to breakfast.
Was granted a late checkout of 3pm and departed for my next hotel (Sheraton) via the convenient tram, then U Bahn.
This was my first Andaz stay and it was great! The hotel is gorgeous, staff great, and seemed right on brand.
Dec 17, 2019, 1:09 pm
I was given a nice room on the 6th floor, in the Tower section. The bed headboard was against the wall on the right side as you enter the room, not directly in front of the sink as shown in picture posted by Football Fan. Room was quite large by European standards. Spa/Fitness facilities are excellent. Although the sauna/steam room areas is a bit disorienting with many doors in and out.
Happy hour in the lobby had 1 food item the night I was there, ricotta cheese on toasted bread with truffle oil. It was very tasty and I like truffle, so I had about 4 pieces. Red wine and white wine were both very good, 3.8 on Vivino. Breakfast in the restaurant was excellent. Coconut sugar and raw sugar on the table. Honey, agave, maple, apple and sugar beet syrups.
I took Uber back to MUC Sunday morning to avoid the hassles of Tram to U-Bahn and then S-Bahn.
Room rates at Andaz does not drop on weekends like Westin Grand and Sheraton Arabellapark, so this hotel is not mostly for business travelers.
Last edited by CIT85; Dec 17, 2019 at 1:18 pm