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More points promo - 2/15-5/15/2019 - 1,000 (or 1,500 pls / night)

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More points promo - 2/15-5/15/2019 - 1,000 (or 1,500 pls / night)

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Old May 19, 2019, 3:08 pm
  #91  
 
Join Date: Jun 2011
Posts: 3,528
Originally Posted by escape4
I did not get the bonus for any night on my latest stay with check out after May 15. I just earned regular points. Anybody else with this issue?
Same here. I’m relatively new to Hyatt — are they pretty responsive if I contact them on their website?
nall is offline  
Old May 19, 2019, 3:12 pm
  #92  
 
Join Date: Aug 2012
Posts: 6,752
Originally Posted by nall

Same here. I’m relatively new to Hyatt — are they pretty responsive if I contact them on their website?
For something like this, yes. Same thing happened to me and just called to request the credit. CSR did it immediately while on the phone.
Visconti is offline  
Old May 19, 2019, 3:56 pm
  #93  
 
Join Date: Oct 2015
Posts: 116
I just called because points didn’t post and they told me to wait 3 more weeks because I had a stay that crossed the 15th.
UCitiFlyer is offline  
Old May 21, 2019, 7:55 pm
  #94  
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Join Date: Sep 2009
Location: Minneapolis: DL DM charter 2.3MM
Programs: A3*Gold, SPG Plat, HyattDiamond, MarriottPP, LHW exAccess, ICI, Raffles Amb, NW PE MM, TWA Gold MM
Posts: 100,399
Originally Posted by escape4
I did not get the bonus for any night on my latest stay with check out after May 15. I just earned regular points. Anybody else with this issue?
Me too....and it was a HP, so I should have had 1500 points per night during the promo period.
MSPeconomist is offline  
Old Jun 5, 2019, 11:51 am
  #95  
 
Join Date: Sep 2010
Location: YYZ
Programs: United 1K, AC 50K, Hyatt Globalist, Marriot Platinum
Posts: 684
Has anyone had bonus points removed for stays long after they were posted bu disappeared from you account quite a bit later? In the past couple of weeks I had points from an MGM stay dissappear as well as one from the Park Hyatt Melbourne. Both were paid stays.
gspurr is offline  
Old Jun 5, 2019, 2:46 pm
  #96  
 
Join Date: Mar 2019
Location: NYC
Programs: DL Gold, B6 Mosaic, WoH Explorist, IHG Gold, Hertz PC, CET 7*, MLIFE Plat, Cosmo Gold
Posts: 356
Originally Posted by gspurr
Has anyone had bonus points removed for stays long after they were posted bu disappeared from you account quite a bit later? In the past couple of weeks I had points from an MGM stay dissappear as well as one from the Park Hyatt Melbourne. Both were paid stays.
For the MGM stay, though it was a paid stay, were any charges removed after you stay? (ie; resort fees, or if your a gambler, was the room comped?)
easy_money is offline  
Old Jun 5, 2019, 7:22 pm
  #97  
 
Join Date: Sep 2010
Location: YYZ
Programs: United 1K, AC 50K, Hyatt Globalist, Marriot Platinum
Posts: 684
Originally Posted by easy_money
For the MGM stay, though it was a paid stay, were any charges removed after you stay? (ie; resort fees, or if your a gambler, was the room comped?)
No changes were made after the stay. I paid the resort fees and nothing was comped. I had two rooms booked and got the standard points for both along with the bonus points for one room until it was removed.
gspurr is offline  
Old Jun 5, 2019, 7:26 pm
  #98  
 
Join Date: Feb 2008
Location: SYD
Programs: QF WP/OW Emerald, IHG Spire AMB
Posts: 37
Originally Posted by escape4
I did not get the bonus for any night on my latest stay with check out after May 15. I just earned regular points. Anybody else with this issue?
I had this issue and resolved it by calling World of Hyatt - first rep told me to wait 2 weeks, called again second rep adjusted and corrected it instantly over the phone.
mrmaxwell is offline  


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