Hyatt Category Changes 2019
#91
Join Date: Apr 2017
Location: PVD, BOS
Programs: AA EXP
Posts: 1,664
#93
Join Date: May 2012
Location: Orange County, CA
Programs: United GS, MM, Hyatt Globalist, Hilton Diamond
Posts: 598
my concierge told me theres a team that supposed to be refunding points on properties that have dropped. I still havent gotten mine yet, but she said maybe give it a few more weeks
#95
Join Date: Jul 2012
Location: Madison, WI
Programs: Hyatt Globalist
Posts: 973
I had a four night stay at a hotel, three days were before the price drop, one after. I didn't have a good way of just canceling and rebooking the reservation, but I'm happy to report that Hyatt has retroactively credited me with the 5K point difference.
#96
You could have made two reservations and split the reservations.
#97
Join Date: Apr 2002
Location: +61
Programs: SQ*PPS, QF-WP1 & LTG, VA-Gold, Marriott*LTT, Hilton*Gold, Accor*Platinum
Posts: 5,729
Ugh - I took a reservation from 4 nights (booked before the increase) down to 2 nights and got hit with the category upgrade (from 2 to 3). Only a 4,000 point difference, but a bit annoying...
#98
Join Date: Jun 2013
Posts: 530
I had a points stay starting March 18th at a hotel that lowered category. I called soon after the stay and was told that the points adjustment would take up to a month to post. I called back today and they tried to claim I was ineligible because the stay began on March 18th instead of the 19th. Luckily, I had saved a copy of the terms:
They relented and manually issued a credit. Disappointed that they didn't program the auto-credit exactly as the terms described.
"Any Free Night or Points & Cash Award booked prior to 11:01 p.m. CT, March 18, 2019, for nights on or after March 18, 2019, at a property that is shifting to a lower category and will require fewer points will receive an adjustment."
#99
FlyerTalk Evangelist
Join Date: Sep 2002
Location: Chicagoland, IL, USA
Programs: WN CP, Hilton Diamond
Posts: 14,164
I booked 4 nights on points at the HR on Wacker, Chicago, before the change from cat 4 to 3. Checked out yesterday.
Never got the 3k per night adjustment. Emailed concierge and she fixed it.
If you have been owed points, you might want to check your account to see if you got them.
Never got the 3k per night adjustment. Emailed concierge and she fixed it.
If you have been owed points, you might want to check your account to see if you got them.
#100
Join Date: May 2019
Programs: Hyatt Explorist, Mlife Gold
Posts: 56
Looking at places to book spring break in 2020 and wondering if Hyatt category changes are an annual ritual. Any early indications on whether Hyatt will make changes in 2020? I read in late 2018 that Baha Mar was supposed to drop to a Cat 4, but that clearly didn't happen. I can't imagine The Resort at Coco Beach in San Juan will stay a Cat 3 for much longer. What other properties in the Caribbean & Latin America could go up/down in 2020?
#101
Join Date: Sep 2019
Location: Los Angeles
Programs: Hyatt Globalist, Hilton Diamond
Posts: 4,683
Looking at places to book spring break in 2020 and wondering if Hyatt category changes are an annual ritual. Any early indications on whether Hyatt will make changes in 2020? I read in late 2018 that Baha Mar was supposed to drop to a Cat 4, but that clearly didn't happen. I can't imagine The Resort at Coco Beach in San Juan will stay a Cat 3 for much longer. What other properties in the Caribbean & Latin America could go up/down in 2020?
Im still sad Andaz Papagayo went from a Cat 4 to a Cat 5.
#102
Join Date: Jul 2009
Location: IAH
Programs: UA 2MM, Hyatt Diamond, SPG Gold
Posts: 2,150
Looking at places to book spring break in 2020 and wondering if Hyatt category changes are an annual ritual. Any early indications on whether Hyatt will make changes in 2020? I read in late 2018 that Baha Mar was supposed to drop to a Cat 4, but that clearly didn't happen. I can't imagine The Resort at Coco Beach in San Juan will stay a Cat 3 for much longer. What other properties in the Caribbean & Latin America could go up/down in 2020?
#103
FlyerTalk Evangelist
Join Date: Aug 2011
Location: Barcelona, London, on a plane
Programs: BA Silver, TK E+, AA PP, Hyatt Globalist, Marriott LT Plat, Hilton Diamond
Posts: 12,979
"Book what you want now" is fine, but I certainly wouldn't waste time with speculative bookings that might be forgotten about.
#104
Join Date: Aug 2017
Location: Stilllwater OK (SWO)
Programs: AAdvantage ExecPlat, World of Hyatt Globalist, plain "member" of Marriott, IHG, enterprise, etc.
Posts: 1,837
After the pretty big changes last year, I would imagine that changes this year will be much more limited.
My biggest hope is GH DFW drops back down to Cat4. At cat5, there is never a time in which pts redemption there makes any sense.
My biggest hope is GH DFW drops back down to Cat4. At cat5, there is never a time in which pts redemption there makes any sense.
#105
Join Date: Sep 2019
Location: Los Angeles
Programs: Hyatt Globalist, Hilton Diamond
Posts: 4,683
Im extremely surprised its a Cat 5 I would definitely think it will drop back Cat 4. I know its a great hotel, but definitely not worthy of Cat 5.