Milestone Rewards
Dec 23, 2018, 3:03 am
#121
Join Date: Jul 2015
Location: SYD | HGH
Programs: CX DM, Hyatt Globalist, Hilton DM, Marriott Plat
Posts: 2,121
Maybe I'm just a little slow today, but how do the club lounge awards benefit Globs? We get lounge access anyway, so we get nothing at 20 nights? Or will we receive 2 lounge access awards that are valid for the following year in case we don't requalify? Or are they for the current year and we can use them for friends or gift them to others?
Club lounge awards are very useful when we've got trips together with friends. A lot easier to have them stay together with us at a Hyatt over other hotel chains. They get lounge access and we'll get all the points.
Dec 23, 2018, 3:08 am
#122
Join Date: Feb 2003
Location: USA & UK -- AA EXP 3.5MM, Hyatt Diamond, SPG Plat, Avis President's Club
Posts: 6,411
Whether or not you soft-land in 2020 and beyond, the new T&C make it clear that the only way to get lounge access is to earn it. Specifically, a Glob who stays zero nights in 2019 might (or might not) soft-land to Explorists. Either way, that individual will have zero lounge awards ... because they can only be earned staying 20 to 30 nights.
Yes, Jeff is explicitly quoted here on FT at the launch of WoH that this was, and always had been, Hyatt policy. It can be found here:
World of Hyatt [Pre-Launch]
4. If a current 2016 Diamond will transition to be a 2017 Globalist, and completes 5-9 stays (but less than 10 nights) in Jan-Feb 2017 -- thus earning Platinum -- what will be their tier starting March 2018 (assuming no further stays)? Discoverist or Explorist?
Answer: As always, our members are transitioned down one tier if they fail to qualify to maintain their tier level. Therefore if someone is a Globalist and is set to downgrade at renewal, the member will become an Explorist.
After Jeff left I wanted confirmation and this is the response I received from the Hyatt concierge on FT on 11 OCT 2017:
I did get clarification and you are correct. Members only ever go down one tier at a time.
But I guess policy that is not documented in the T&C could be changed without notice...
World of Hyatt [Pre-Launch]
4. If a current 2016 Diamond will transition to be a 2017 Globalist, and completes 5-9 stays (but less than 10 nights) in Jan-Feb 2017 -- thus earning Platinum -- what will be their tier starting March 2018 (assuming no further stays)? Discoverist or Explorist?
Answer: As always, our members are transitioned down one tier if they fail to qualify to maintain their tier level. Therefore if someone is a Globalist and is set to downgrade at renewal, the member will become an Explorist.
After Jeff left I wanted confirmation and this is the response I received from the Hyatt concierge on FT on 11 OCT 2017:
I did get clarification and you are correct. Members only ever go down one tier at a time.
But I guess policy that is not documented in the T&C could be changed without notice...
Dec 23, 2018, 3:30 am
#123
Join Date: Jan 2012
Location: Osaka
Programs: Hyatt Explorist, Hilton Gold, UA
Posts: 3,158
Whether or not you soft-land in 2020 and beyond, the new T&C make it clear that the only way to get lounge access is to earn it. Specifically, a Glob who stays zero nights in 2019 might (or might not) soft-land to Explorists. Either way, that individual will have zero lounge awards ... because they can only be earned staying 20 to 30 nights.
It is interesting that now some non-Globalists will have TSUs.
Dec 23, 2018, 5:02 am
#124
Suspended
Join Date: Jul 2001
Location: Watchlisted by the prejudiced, en route to purgatory
Programs: Just Say No to Fleecing and Blacklisting
Posts: 102,095
The major changes to earning of status awards means that Hyatt is setting itself up to open the flood gate for elite status account upgrades (via status match/challenges/giveaways) for a lot more current and prospective customers since the elite status levels are becoming less meaningful than earlier. This Hyatt approach reminds me of LCC airline Norwegian’s idea of elite status — one where the most valuable awards of status are from milestone awards and not from any elite status levels themselves.
Dec 23, 2018, 11:22 am
#125
Join Date: Aug 2012
Posts: 6,752
The major changes to earning of status awards means that Hyatt is setting itself up to open the flood gate for elite status account upgrades (via status match/challenges/giveaways) for a lot more current and prospective customers since the elite status levels are becoming less meaningful than earlier. This Hyatt approach reminds me of LCC airline Norwegian’s idea of elite status — one where the most valuable awards of status are from milestone awards and not from any elite status levels themselves.
PS - OT - Not trying to hawk Amex here, but wouldn't every traveler have to get their Aspire card on general principle?
Mar 2, 2019, 12:15 am
#126
Join Date: Mar 2016
Posts: 981
Well now that the thread is back on topic, I will repeat that It think the milestone changes offer a real upside for Discoverists (which I am eventually destined to become, likely sooner than expected). Getting 2 Club Access Awards at 20 nights is a major improvement for this tier, making it worthwhile to try for 20 nights without having to go all the way to Explorist. It is also relatively sustainable: one week at an Andaz on a Prive rate and then one week each at a GH or HR using a Club Access Award does not sound too bad to me.
I had a question, is there anywhere to find information as to when the 20 night lounge pass awards will expire?
Last edited by HIFlya; Mar 2, 2019 at 3:14 am
Mar 2, 2019, 9:35 am
#127
Join Date: Jun 2007
Location: JAX
Programs: UA Plat MM, AA Gold MM, Marriott LTT, Hyatt Globalist
Posts: 3,770
Mar 5, 2019, 9:21 pm
#129
FlyerTalk Evangelist & Ambassador: China
Join Date: Aug 2005
Location: DEN
Programs: DL DM/MM, UA 1K, AA Exp, HH Dia, WOH Glob, IHG Plat, Marriott Gold, NA EE, Hertz PC
Posts: 17,419
Just passed 31N and shows on the app. No email or posting for Cat 1-4. Last year got the email and reward like clockwork at 30/60/70/80 etc. Anyone else having this issue?
Mar 8, 2019, 1:26 pm
#130
formerly a193991
Original Poster
Join Date: Dec 2014
Location: Zulu Romeo Hotel
Programs: Hyatt LT Globalist; LX SEN (*A Gold), AA LTG, SBB-CFF-FFS First Class GA
Posts: 4,563
So I am a Globalist and passed 35'000 base points so far this year. Just received this e-mail and am not really sure how I should use the awards...
Last edited by 59Impala; Mar 8, 2019 at 1:32 pm
Mar 8, 2019, 1:50 pm
#131
Join Date: Aug 2007
Posts: 1,161
Technically speaking, aren't Globalist Club access only for your own personal room? Thus, in theory, you might use these for a 2nd or 3rd room attached to your reservation?
Mar 8, 2019, 2:25 pm
#132
formerly a193991
Original Poster
Join Date: Dec 2014
Location: Zulu Romeo Hotel
Programs: Hyatt LT Globalist; LX SEN (*A Gold), AA LTG, SBB-CFF-FFS First Class GA
Posts: 4,563
no... I was 3 weeks on vacation last summer. booked 3 rooms in my name for me and a family of 4. received all benefits for all 3 rooms at all Hyatts without any questions/issues. this includes club access or breakfast credit (100$ at the Confidante per room!) plus base points... except the late checkout for rooms 2+3.
Mar 8, 2019, 2:33 pm
#133
Join Date: Aug 2007
Posts: 1,161
no... I was 3 weeks on vacation last summer. booked 3 rooms in my name for me and a family of 4. received all benefits for all 3 rooms at all Hyatts without any questions/issues. this includes club access or breakfast credit (100$ at the Confidante per room!) plus base points... except the late checkout for rooms 2+3.
Mar 8, 2019, 2:58 pm
#134
FlyerTalk Evangelist
Join Date: Oct 2014
Posts: 10,904
These seem pretty useless if you are globalist, and will maintain globalist status for next year.
Having said that, they give them to everyone. It doesn't make sense to exclude globalists because anyone who doesn't requalify could use them the following year (they should be good til Feb 2021)
Having said that, they give them to everyone. It doesn't make sense to exclude globalists because anyone who doesn't requalify could use them the following year (they should be good til Feb 2021)
Mar 8, 2019, 3:41 pm
#135
Join Date: Jul 2009
Location: IAH
Programs: UA 2MM, Hyatt Diamond, SPG Gold
Posts: 2,161
no... I was 3 weeks on vacation last summer. booked 3 rooms in my name for me and a family of 4. received all benefits for all 3 rooms at all Hyatts without any questions/issues. this includes club access or breakfast credit (100$ at the Confidante per room!) plus base points... except the late checkout for rooms 2+3.
I agree that these are useless for current Globs, unless they don't re-qualify.