Any real difference between Grand Hyatt and Hyatt Regency?
Dec 18, 2018, 1:30 am
#33
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I'd say there's a big delta between GHHK and HRTST. The clubs are not in the same ballpark and the rooms are also noticeably nicer at GHHK after the most recent refit.
Dec 18, 2018, 3:01 am
#34
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Some might be easier to convert than others for sure. I couldn't see HR Tokyo replacing the current GH.
Dec 18, 2018, 7:37 am
#35
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IIRC Tampa Bay is another example. Also Manchester Hyatt in San Diego seems to have transitioned from Regency to Grand. Bothe of these properties did extensive renovations around the same time.
Incheon became Grand around the time its new tower opened, which roughly doubled the hotel's size and added a swimming pool and at least one additional F&B outlet, plus the lounge in the new tower. [Please don't ask me which is east versus west as I find that designation very confusing, especially when I'm jetlagged.]
I seem to remember chain hotels with Grand (or similar) in their names as something that started in Asia, for example with Seoul GH and also a Grand Hilton there. Tokyo had the Century which became HR and Shanghai has some Century Marriott. There's also the place, IIRC Marriott, in the Osaka train station and I think a couple other hotels in Japan. A similar example would be the Arabella designation in Europe for hotels in Germany and Spain. To me, it's confusing as I don't know whether this just means a larger hotel or whether it's meant to suggest higher quality.
The word grand has connotations of being fancy (or perhaps more formal) in English but merely large in French. In fact, in France, it seems that every little town has it's own unbranded Grand Hotel, most of which fail to be grand in either sense. They're typically older properties that tend to be a bit run down, old, worn, and sometimes downright depressing.
Incheon became Grand around the time its new tower opened, which roughly doubled the hotel's size and added a swimming pool and at least one additional F&B outlet, plus the lounge in the new tower. [Please don't ask me which is east versus west as I find that designation very confusing, especially when I'm jetlagged.]
I seem to remember chain hotels with Grand (or similar) in their names as something that started in Asia, for example with Seoul GH and also a Grand Hilton there. Tokyo had the Century which became HR and Shanghai has some Century Marriott. There's also the place, IIRC Marriott, in the Osaka train station and I think a couple other hotels in Japan. A similar example would be the Arabella designation in Europe for hotels in Germany and Spain. To me, it's confusing as I don't know whether this just means a larger hotel or whether it's meant to suggest higher quality.
The word grand has connotations of being fancy (or perhaps more formal) in English but merely large in French. In fact, in France, it seems that every little town has it's own unbranded Grand Hotel, most of which fail to be grand in either sense. They're typically older properties that tend to be a bit run down, old, worn, and sometimes downright depressing.
Dec 18, 2018, 3:48 pm
#36
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The word grand has connotations of being fancy (or perhaps more formal) in English but merely large in French. In fact, in France, it seems that every little town has it's own unbranded Grand Hotel, most of which fail to be grand in either sense. They're typically older properties that tend to be a bit run down, old, worn, and sometimes downright depressing.
Dec 29, 2018, 8:36 am
#37
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The word "dump" is being used far too loosely in this thread. Andaz Wall Street is a dump now? lol c'mon man.
Dec 29, 2018, 7:38 pm
#38
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Jan 6, 2020, 6:27 am
#39
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Being relatively new to Hyatt (fleeing from Marriott's bad customer service) I can't figure out the difference between GH & HR. I've asked staff at GH and they all say positioned higher than HR. Staff at HR have said the opposite.
1) I prefer the hard product for HR over GH in BJ & BKK for example
2) But prefer GH HK over HR for hard product but not service or location
3) I've found GH Seoul and Guangzhou to be so-so but the one in SH to be great even if old
It seems to me there is brand confusion and that luxury is based on newness of property and region? I am still confused so going on a case but case basis
I've chosen PH Sydney over HR for a trip in a few weeks as the HR was an old Sheraton 4 Points. Unless massive renovation done, I'm not sure how a 4P can be a luxury hotel.
If I am a STR, LC type of customer, I'm guessing I'll prefer PH & newer GH and HR. I've also really liked the Alilas and will try Joie this week
1) I prefer the hard product for HR over GH in BJ & BKK for example
2) But prefer GH HK over HR for hard product but not service or location
3) I've found GH Seoul and Guangzhou to be so-so but the one in SH to be great even if old
It seems to me there is brand confusion and that luxury is based on newness of property and region? I am still confused so going on a case but case basis
I've chosen PH Sydney over HR for a trip in a few weeks as the HR was an old Sheraton 4 Points. Unless massive renovation done, I'm not sure how a 4P can be a luxury hotel.
If I am a STR, LC type of customer, I'm guessing I'll prefer PH & newer GH and HR. I've also really liked the Alilas and will try Joie this week
Jan 6, 2020, 10:54 am
#40
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https://www.hyatt.com/development/ou...s/hyattregency
vs.
https://www.hyatt.com/development/ourbrands/grandhyatt
Hyatt fancies GH as luxury, while HR is upper-upscale. That really is the extent of it. Now, I don't think among self-described Luxury brands that there is any disagreement that GH is the lower-end of these brands (compared to Andaz or PH), but the purpose of the GH brand is clearly to differentiate that you should expect more at a GH than the nearby HR. And I agree for the most part from my experiences in the US (DFW, Atlanta, Washington DC, Denver, San Fran). Not that there isn't going to be some preferences that go the other way, but when I am booking hotels, I am expecting more service and finer finishes at GHs compared to HRs and indeed the GHs usually deliver.
vs.
https://www.hyatt.com/development/ourbrands/grandhyatt
Hyatt fancies GH as luxury, while HR is upper-upscale. That really is the extent of it. Now, I don't think among self-described Luxury brands that there is any disagreement that GH is the lower-end of these brands (compared to Andaz or PH), but the purpose of the GH brand is clearly to differentiate that you should expect more at a GH than the nearby HR. And I agree for the most part from my experiences in the US (DFW, Atlanta, Washington DC, Denver, San Fran). Not that there isn't going to be some preferences that go the other way, but when I am booking hotels, I am expecting more service and finer finishes at GHs compared to HRs and indeed the GHs usually deliver.
Jan 7, 2020, 6:14 am
#41
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Being relatively new to Hyatt (fleeing from Marriott's bad customer service) I can't figure out the difference between GH & HR. I've asked staff at GH and they all say positioned higher than HR. Staff at HR have said the opposite.
1) I prefer the hard product for HR over GH in BJ & BKK for example
2) But prefer GH HK over HR for hard product but not service or location
3) I've found GH Seoul and Guangzhou to be so-so but the one in SH to be great even if old
It seems to me there is brand confusion and that luxury is based on newness of property and region? I am still confused so going on a case but case basis
I've chosen PH Sydney over HR for a trip in a few weeks as the HR was an old Sheraton 4 Points. Unless massive renovation done, I'm not sure how a 4P can be a luxury hotel.
If I am a STR, LC type of customer, I'm guessing I'll prefer PH & newer GH and HR. I've also really liked the Alilas and will try Joie this week
1) I prefer the hard product for HR over GH in BJ & BKK for example
2) But prefer GH HK over HR for hard product but not service or location
3) I've found GH Seoul and Guangzhou to be so-so but the one in SH to be great even if old
It seems to me there is brand confusion and that luxury is based on newness of property and region? I am still confused so going on a case but case basis
I've chosen PH Sydney over HR for a trip in a few weeks as the HR was an old Sheraton 4 Points. Unless massive renovation done, I'm not sure how a 4P can be a luxury hotel.
If I am a STR, LC type of customer, I'm guessing I'll prefer PH & newer GH and HR. I've also really liked the Alilas and will try Joie this week
Jan 7, 2020, 9:13 am
#42
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I've been told by Hyatt/HR managers that a large part of the brand standard for HR is the amount and type of meeting/function space. For example, a lounge isn't required and restaurant offerings can be fairly minimal.
IME GH tend to be larger hotels, including some huge convention properties (such as Manchester GH in San Diego, rebranded from HR). The GH lounges tend to be larger and better than HR on average. Obviously the signage, branding, and toiletries are different too.
IME GH tend to be larger hotels, including some huge convention properties (such as Manchester GH in San Diego, rebranded from HR). The GH lounges tend to be larger and better than HR on average. Obviously the signage, branding, and toiletries are different too.
Apr 2, 2022, 5:17 pm
#43
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Out of the all the non-US Regencys and GHs I stayed in, GH is certainly any notches higher in terms of service, size, amenities and offerings than the Regencys. More modern too.
Apr 2, 2022, 5:33 pm
#44
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Could it be in many cases like the difference(s) between Chevy, Buick and Pontiac of the 1980’s? Little bit of lipstick (sometimes on a pig), lots of hype (advertising), sometimes big bucks; ultimately very little significant consistent difference.
Apr 2, 2022, 6:07 pm
#45
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In the US most (not all) HR lounges have really terrible breakfast (it's the same standard stuff at most of them). This is unfortunately true even at some really nice HRs.
I think GHs tend to be bigger and more upscale in general (which does not necessarily equate to better). GH tends to be my favorite brand in general.
Also I think that when you go to resort-type hotels the difference becomes harder to notice. There are some very nice HR resorts. But in urban areas with both GH and HR, the GHs tend to be nicer (the only exception that I can think of off the top of my head is San Francisco. The HR on market is also one of the exceptions to the rule of terrible food in HR lounges; it's great there)
I think GHs tend to be bigger and more upscale in general (which does not necessarily equate to better). GH tends to be my favorite brand in general.
Also I think that when you go to resort-type hotels the difference becomes harder to notice. There are some very nice HR resorts. But in urban areas with both GH and HR, the GHs tend to be nicer (the only exception that I can think of off the top of my head is San Francisco. The HR on market is also one of the exceptions to the rule of terrible food in HR lounges; it's great there)
Last edited by VegasGambler; Apr 3, 2022 at 11:50 am
