sfozrhfco

https://thepointsguy.com/news/hyatt-...-suite-awards/

Looks like points and cash may be devalued soon--requiring the same amount of points but the cash portion will be 50% of the standard cash rate. This decreases the value substantially.

dw

Tommys888

59Impala

I feel so far the management has done a great job in increasing the value of WOH. I'm totally fine with the promotions. I will not use exhale as outside of US. but in general, thumbs up ^

escape4

This will kill the value of C&P and it's very unlikely I will ever book C&P again. It will be points only going forward

sfozrhfco

Seems like that would be their intention. The only people that would use it would be people who only have a very limited amount of points and would just get the room for slightly less than they would have otherwise. Unless of course they devalue full points as well or use variable points pricing based on the cost of the room--making it worse all around.

azepine00

That would be a very different story and indeed a major deval. For now i see hyatt simply reducing an opportunity to buy points at decent rate - ultimately that's what c+p is...
premium suites opening up seems like a good thing 9k vs 6k is a reasonable extra at higher end properties..

MarkOK

I haven't found a good pts+cash rate in about 10 months now (really, it just isn't available anyways), though I have found great cash+pts bargains before and this makes it so that you could never get a better bargain on cash+pts vs just pts, so this is a program devaluation for sure.

I wouldn't be surprised if we see more up-categorization coming this year too. Last year's changes were pretty light and I am often surprised (and happy) at low a lot of hotel categories are. Hopefully, they don't make it too bad on us though. WoH's earn/burn I think is among the best out there and adds value to the program at every level of membership (compare that to any program in which you require a heavy elite bonus in order to rack enough points to do anything with).

spgplat21

Marriott took away most of the value of C&P in its new program, so this isn't totally surprising, but disappointing nonetheless.

Because they still don't offer 5th night free, I can't see them playing with the full points redemption chart too much at this point. It's not like the current redemption rates are amazing compared to their competitors.

The potential premium suite option at 9K points is a positive but it likely only make sense at higher end properties since 9K points/night is still a lot of points. And given all the conditions I can't imagine this will amount to much.

escape4

If I could pay 3k pts extra (the difference between 6k and 9k) for a premium suite once I have been upgraded to a standard suite (either upgraded on day of arrival, or upgraded via a Globalist Suite Upgrade Award), then it would be an attractive new option. But if it's 9k pts period, then I cannot see using this option very often unless it's a hotel where suite upgrades are very hard to come by and I am booking several months in advance.

craigthemif

C&P was good value in Cats 2-6, but now that award nights count for status/promos it's hardly the end of the world. All C&P now does is let you buy points for somewhat cheaper than the 40%-discount promo offered a couple of times a year...

Lots of people crying about Cat. 4 $400 hotels where you'll have to co- pay $200 instead of $100... except C&P availability was completely at the hotel's discretion, so you were never likely to see it during high occupancy / rate periods anyhow...

I'm much more worried about some standard suite inventory being re-classified as "premium" suites.

777 global mile hound

I'm a big fan of the World Of Hyatt program though I've never been a fan of the name of the elite tiers.
Being a Lifetime Glob I'm exceptionally happy in the program
If I had to be a new customer coming into World of Hyatt I doubt I would have any loyalty at all if I was a young millennial.
Unless my company was paying/'reimbursing for most of my bookings.Room rates are high as are a number of redemption levels at this moment.I'd debate revenue makes more sense at times
I can justify most of it for myself personally as Globalist benefits typically satisfy me except where the hotel undermines the WOH program by reinventing terms and conditions and downgrading said benefits

Deeply disappointed that Hyatt doesn't seem to reach out to its members anymore to find out any feedback ever.Shocking to me
I never get a survey from the hotel or WOH
Jeff Zidell for all the good or bad of his tenure mostly good listened to members regardless of the limited response/action to the conversation.
There seems to be nobody listening to customers presently no face to the program
There were very minor improvements to the program last year.Reward nights counting etc
I feel like its 1994 all over again pre social media and this is the era increased communication

Suppose this may be all coming with Cash and Points as discussed but horrible and not trustworthy to at least give 30 days min notice if true
Does Hyatt really want to be Southwest and have a revenue based program going forward and yes I know who is at the home office

Just take away the aspirational element and reach of its customers who may wish to book and have a positive brand experience which leads to more repeat business
While none of this will affect me to greatly if at all I am clearly watching Marriott where my points confirm me into a 5 Star new Ritz Carlton vs a tired aging 4 star Hyatt and now cash and points would make 0 sense as does points
WE will have too see how this all plays out and of course any negative change in any program just prompts the next program to get that much more evil
My two cents however limited

gengar

This was my first thought when reading the article; it sounds great on paper but we already know how stingy the properties currently are. It's bad enough that many Hyatt properties already use junior "suites" as the standard "suite", and I think an additional level of classification will just push more properties to lower their existing classification rather than allow guests access to higher level suites. So this could also result in a devaluation to TSUs. We'll see.

beachfan

I've continued to get good C&P availabiltiy at expensive cat 6s by booking far enough in advance. I got it plenty of times when the hotel subsequently sold out.

I think the zero notice aspect of the change is egregious and is a big step backward in the rebuilding of trust.

kunhan

literally just made an account solely to reply to this thread, p+c was how i was eyeing a cheap trip to boston for 4th of july, totally have to rethink this now or just pay more