Hyatt Regency Bali REVIEW - MASTER THREAD
Apr 14, 2019, 9:54 am
#196
Join Date: Jun 2007
Programs: DL Plat, BA Silver
Posts: 235
Managed to upload some pics
Some breakfast fruits
Daybed/sofa in the living room
Large TV in living room
Luggage room/closet
Guest bathroom
Small table in living room
Bedroom
Breakfast in lounge
Drinks
Some more breakfast items
Tub
Fresh honeycomb in the club lounge
View from club lounge
Apr 14, 2019, 7:16 pm
#197
Join Date: Dec 2007
Location: SFO
Posts: 4,911
We stayed in a family suite, top floor of the second building. It was plenty of room for us (family of four with a 1 and a 3 year old). You enter and there is a full bathroom with shower on the Left. Then comes a small table with two chairs, then the sitting area with a large (full size bed equivalent) daybed/sofa with coffee table and a huge TV. Not exactly expansive but more than adequate and nice to have some extra room.
Then on to the bedroom and between the two rooms there's a huge walk in closet where you can store your luggage - lot of space here, we really appreciated this feature. Then is the bedroom with good space - they provided a crib which tucked into the side of the bed area. The bathroom is quite large, with double vanities/toilet/shower/tub. Two balconies total. I don't know what we would have done with more space, it was more than enough for us.
Still haven't gotten around to uploading photos, sorry... if you have any specific questions happy to try to answer also.
Then on to the bedroom and between the two rooms there's a huge walk in closet where you can store your luggage - lot of space here, we really appreciated this feature. Then is the bedroom with good space - they provided a crib which tucked into the side of the bed area. The bathroom is quite large, with double vanities/toilet/shower/tub. Two balconies total. I don't know what we would have done with more space, it was more than enough for us.
Still haven't gotten around to uploading photos, sorry... if you have any specific questions happy to try to answer also.
May 1, 2019, 12:48 pm
#199
Join Date: Jun 2013
Location: NYC
Programs: Marriott Plat, Hilton Gold, UA Silver
Posts: 2,272
Are there rooms with ocean views at this property? I didn't see that option on the website and my room certainly didn't have that.
May 1, 2019, 12:54 pm
#200
Join Date: Jun 2013
Location: NYC
Programs: Marriott Plat, Hilton Gold, UA Silver
Posts: 2,272
Had a one night stay here. Nice property just on the edge of town. The club was really nice atmosphere. Food selection was decent. Not the biggest food selection I have seen in a lounge but still more than adequate. Breakfast was ok but didn't impress me as much. They clean the beach which is nice. Only time I saw the dogs was on the beach when I went down there before dawn. One of the dogs was a bit aggressive when I approached the beach. Eventually the dogs moved further down the beach but you would think they would have an employee out there shortly before dawn getting those dogs to move away from the hotel's beach. Once daybreaks the staff is out cleaning the pools etc and there is a lot of activity. I didn't swim in the pools but they are a nice design.
May 1, 2019, 1:48 pm
#201
FlyerTalk Evangelist
Join Date: Sep 2003
Location: HH Diamond, Marriott Gold, IHG Gold, Hyatt something
Posts: 33,532
Had a one night stay here. Nice property just on the edge of town. The club was really nice atmosphere. Food selection was decent. Not the biggest food selection I have seen in a lounge but still more than adequate. Breakfast was ok but didn't impress me as much. They clean the beach which is nice. Only time I saw the dogs was on the beach when I went down there before dawn. One of the dogs was a bit aggressive when I approached the beach. Eventually the dogs moved further down the beach but you would think they would have an employee out there shortly before dawn getting those dogs to move away from the hotel's beach. Once daybreaks the staff is out cleaning the pools etc and there is a lot of activity. I didn't swim in the pools but they are a nice design.
If you read the whole thread, you’ll see comments about which buildings and floors have an ocean view.
May 1, 2019, 2:11 pm
#202
Join Date: Jun 2013
Location: NYC
Programs: Marriott Plat, Hilton Gold, UA Silver
Posts: 2,272
Yes edge of town. Its on the edge of town like a five minute walk vs being in the center of everything.
May 2, 2019, 3:26 am
#203
Join Date: May 2004
Location: SIN (LEJ once a year)
Programs: SQ, LH, BA, IHG Diamond AMB, HH Gold, SLH Indulged, Accor Gold, Hyatt Discoverist
Posts: 7,724
We found the room (Regency Suite) pretty good all around some smaller design flaws aside (who picked / signed off on the faucets I wonder, too short, haha).
The Club lounge was underwhelming to us. Breakfast okayish, bread is nice. Bali Alm yoghurt is nice. Asked for freshly squeezed OJ as the one in the fridge is apparently squeezed in the main kitchen 2-3 days in advance and then filtered to remove pulp as some guests didn't like it. Okay, but should be able to do fresh daily. Coffee is a bit meh, it is an automated Saeco which is not properly used in my book (cappuccino and latte come out exact same sad looking way in same cups). Is it that hard to get a proper machine and spend a little more effort here?
Evening drinks are poor in our book. Unless you like cheaper liquor (Red Smirnoff, Gordon's Gin, Johnny Walker Red) or Two Island wines incl. the sparkling one you won't be happy. I'm all for local products, but sub-par grapes from Australia shipped to Indonesia to be made into a poor wine is not our idea off that. We skipped it.
Overall, Club offering is weak we think, no afternoon tea and sandwiches / cakes either and no one ever bothered to explain the club offerings anyways (which apparently are only breakfast and evening drinks, nothing else, no laundry, no local phone calls, nothing). With some exceptions the offered products don't hold up to what should be a more premium offering.
For onsite restaurant, the Pizza at Pizzeria was very good and reasonably priced. Recommended.
Staff overall nice, a bit clueless at times. Typical, nothing bad.
The Club lounge was underwhelming to us. Breakfast okayish, bread is nice. Bali Alm yoghurt is nice. Asked for freshly squeezed OJ as the one in the fridge is apparently squeezed in the main kitchen 2-3 days in advance and then filtered to remove pulp as some guests didn't like it. Okay, but should be able to do fresh daily. Coffee is a bit meh, it is an automated Saeco which is not properly used in my book (cappuccino and latte come out exact same sad looking way in same cups). Is it that hard to get a proper machine and spend a little more effort here?
Evening drinks are poor in our book. Unless you like cheaper liquor (Red Smirnoff, Gordon's Gin, Johnny Walker Red) or Two Island wines incl. the sparkling one you won't be happy. I'm all for local products, but sub-par grapes from Australia shipped to Indonesia to be made into a poor wine is not our idea off that. We skipped it.
Overall, Club offering is weak we think, no afternoon tea and sandwiches / cakes either and no one ever bothered to explain the club offerings anyways (which apparently are only breakfast and evening drinks, nothing else, no laundry, no local phone calls, nothing). With some exceptions the offered products don't hold up to what should be a more premium offering.
For onsite restaurant, the Pizza at Pizzeria was very good and reasonably priced. Recommended.
Staff overall nice, a bit clueless at times. Typical, nothing bad.
Last edited by demue; May 3, 2019 at 8:50 pm
May 4, 2019, 9:06 am
#204
Join Date: Mar 2016
Posts: 31
View from balcony of regular room in the 3rd building. Suites facing the beach are ~3 rooms to the right of this view and set slightly forward of this. 2nd building would be ~2.5X further back as the front of building 2 connect to back of building 3. 2nd building it'd be ocean-facing and you could see the beach, but with the trees it likely would not be much of a beach view.
May 26, 2019, 11:01 pm
#206
Join Date: Jul 2009
Location: World
Posts: 1,647
The Club lounge was underwhelming to us. Breakfast okayish, bread is nice. Bali Alm yoghurt is nice. Asked for freshly squeezed OJ as the one in the fridge is apparently squeezed in the main kitchen 2-3 days in advance and then filtered to remove pulp as some guests didn't like it. Okay, but should be able to do fresh daily. Coffee is a bit meh, it is an automated Saeco which is not properly used in my book (cappuccino and latte come out exact same sad looking way in same cups). Is it that hard to get a proper machine and spend a little more effort here?
Evening drinks are poor in our book. Unless you like cheaper liquor (Red Smirnoff, Gordon's Gin, Johnny Walker Red) or Two Island wines incl. the sparkling one you won't be happy. I'm all for local products, but sub-par grapes from Australia shipped to Indonesia to be made into a poor wine is not our idea off that. We skipped it.
Overall, Club offering is weak we think, no afternoon tea and sandwiches / cakes either and no one ever bothered to explain the club offerings anyways (which apparently are only breakfast and evening drinks, nothing else, no laundry, no local phone calls, nothing). With some exceptions the offered products don't hold up to what should be a more premium offering.
Evening drinks are poor in our book. Unless you like cheaper liquor (Red Smirnoff, Gordon's Gin, Johnny Walker Red) or Two Island wines incl. the sparkling one you won't be happy. I'm all for local products, but sub-par grapes from Australia shipped to Indonesia to be made into a poor wine is not our idea off that. We skipped it.
Overall, Club offering is weak we think, no afternoon tea and sandwiches / cakes either and no one ever bothered to explain the club offerings anyways (which apparently are only breakfast and evening drinks, nothing else, no laundry, no local phone calls, nothing). With some exceptions the offered products don't hold up to what should be a more premium offering.
On the other hand the ambience in the club is dramatically better than that in the main restaurant - better location / surroundings, nicer layout, more upscale design, noticeably quieter, fewer kids etc..
May 26, 2019, 11:16 pm
#207
Join Date: Feb 2018
Posts: 93
Here now and my experience with the club lounge is similar - same okayish breakfast offering, same substandard quality of drinks at cocktail hour. The breakfast offering in the main restaurant has a much larger selection of hot / cold buffet style prepared dishes than the club lounge so for most taking breakfast in the restaurant would be preferable. Juices seemed fresher in the restaurant too.
On the other hand the ambience in the club is dramatically better than that in the main restaurant - better location / surroundings, nicer layout, more upscale design, noticeably quieter, fewer kids etc..
On the other hand the ambience in the club is dramatically better than that in the main restaurant - better location / surroundings, nicer layout, more upscale design, noticeably quieter, fewer kids etc..
May 26, 2019, 11:21 pm
#208
Join Date: Jul 2009
Location: World
Posts: 1,647
I'm not positive, but unless you're Globalist I don't see a reason why you'd be able to take breakfast in the main restaurant club room or no club room.
May 27, 2019, 5:04 am
#210
Moderator: Mileage Run, InterContinental Hotels
Join Date: May 2004
Posts: 5,910
Just spent a few days in Bali, split between GH and HR. A couple thoughts:
GH is definitely showing its age. We were upgraded to the exact same suite we had four months ago, and some of the maintenance issues we noted then still haven't been fixed – water damage to the ceiling, a sliding door that keeps derailing. If you want an afternoon shower, you need to run the water for 10 minutes to get it to lukewarm (mornings are fine). An animal lives in the air ducts and gets active at night. Occasionally, there’s a slight sewage/rotten egg smell. To their credit, they always give us a suite (without GSU), there’s a nice welcome gift (fruit/cookies/water/book/sarongs), employees are friendly, and the club is quite good.
At HR, we also got a suite (these weren’t open during our stay in January) – much smaller than the GH one, but brand new, and (to our tastes) very beautiful. Unless you need the extra space of the GH suite, the HR is the clear winner here. We were in Building 2, top floor with ocean view. No problems with construction noise from the Andaz; really no noise at all except some lawnmowers one afternoon.
The food/beverage at the HR club has already seen a bit of a downgrade compared to January. At the evening happy hour, instead of 4 hot items there are now 2, and they’re fairly mediocre – fried spring rolls, satays, meatballs. The live cooking station is gone, replaced by a noodle soup station. I don’t know if this is some sort of brand standard (GH Bali, HR Yogyakarta, and a bunch of other Asian Hyatts have this, as well), but obviously the effect is that guests fill up on cheap food. Basic alcohol flows freely (Bacardi, Smirnoff, etc), and the wine, as pointed out above, is barely drinkable. Desserts remain a highlight. For breakfast, Globs are now allowed to eat at the restaurant if they wish (that wasn’t an option in January). The restaurant breakfast is pretty nice, but we preferred the relative quiet of the club. Breakfast, as well, has seen some slight downgrades – in January, the fish option alternated between tuna tataki and smoked seabass (both excellent) – this rotation has now been broken up with some weak smoked chicken dish and some questionable mayo-rich salad option. Still, the food is tasty for a club lounge, and the option of full restaurant breakfast is generous compared to other Hyatts. Staff are very friendly (also true of GH, of course), but perhaps a little too chatty, and sometimes lose track of orders (my sparkling water, promised with a big smile, did not arrive two mornings out of four).
Both beaches were fairly dirty this time, mostly seaweed, but also a bit of garbage. Both hotels make an effort to clean up, but GH seems more active. Both beaches have stray dogs, but at GH (and other Nusa Dua hotels) they’re more peripheral. At HR, you’ll have 20+ dogs at the beach at any time. They mostly congregate under a big tree near the Andaz construction site, but you’ll also find them taking shelter from the sun under Hyatt loungers. Both beaches are public, but the HR has a lot more locals and “low-end” tourists around – some of these people feed the dogs. I didn’t see any dog poop and dogs don’t actively roam the HR grounds, but yeah, these dogs live here, and there’s nothing the hotel can do to get rid of them.
I think the bottom line is both hotels are quite good. During the stay, I was conversing on WA with a FT friend who’s trying to burn a Marriott Cat 1-4 cert at a beach location in Asia. In Bali, all the better Marriott hotels (Westin/Laguna/etc) are grotesquely over-categorized, the only “cheap” redemptions are Courtyards/4P (and the rest of beach-y Asia doesn’t hold a lot of cheap Marriott gems either). So I’m delighted that we have two excellent Hyatts here priced at 8k points. At the pre-adjustment rate of 12k (GH) vs 5k (HR), the HR was a clear winner. Now, with both hotels priced at 8k, it’s tougher to say. We give the HR a slight edge because of the beautiful, fully operational suite, and the fact that it’s not in Nusa Dua (dreadful location in our opinion). For the rest of the year, while we have legacy 5k redemptions, we’ll return to the HR. But in the future, I’m sure we’ll alternate between hotels, as the GH also has a lot of strengths.
GH is definitely showing its age. We were upgraded to the exact same suite we had four months ago, and some of the maintenance issues we noted then still haven't been fixed – water damage to the ceiling, a sliding door that keeps derailing. If you want an afternoon shower, you need to run the water for 10 minutes to get it to lukewarm (mornings are fine). An animal lives in the air ducts and gets active at night. Occasionally, there’s a slight sewage/rotten egg smell. To their credit, they always give us a suite (without GSU), there’s a nice welcome gift (fruit/cookies/water/book/sarongs), employees are friendly, and the club is quite good.
At HR, we also got a suite (these weren’t open during our stay in January) – much smaller than the GH one, but brand new, and (to our tastes) very beautiful. Unless you need the extra space of the GH suite, the HR is the clear winner here. We were in Building 2, top floor with ocean view. No problems with construction noise from the Andaz; really no noise at all except some lawnmowers one afternoon.
The food/beverage at the HR club has already seen a bit of a downgrade compared to January. At the evening happy hour, instead of 4 hot items there are now 2, and they’re fairly mediocre – fried spring rolls, satays, meatballs. The live cooking station is gone, replaced by a noodle soup station. I don’t know if this is some sort of brand standard (GH Bali, HR Yogyakarta, and a bunch of other Asian Hyatts have this, as well), but obviously the effect is that guests fill up on cheap food. Basic alcohol flows freely (Bacardi, Smirnoff, etc), and the wine, as pointed out above, is barely drinkable. Desserts remain a highlight. For breakfast, Globs are now allowed to eat at the restaurant if they wish (that wasn’t an option in January). The restaurant breakfast is pretty nice, but we preferred the relative quiet of the club. Breakfast, as well, has seen some slight downgrades – in January, the fish option alternated between tuna tataki and smoked seabass (both excellent) – this rotation has now been broken up with some weak smoked chicken dish and some questionable mayo-rich salad option. Still, the food is tasty for a club lounge, and the option of full restaurant breakfast is generous compared to other Hyatts. Staff are very friendly (also true of GH, of course), but perhaps a little too chatty, and sometimes lose track of orders (my sparkling water, promised with a big smile, did not arrive two mornings out of four).
Both beaches were fairly dirty this time, mostly seaweed, but also a bit of garbage. Both hotels make an effort to clean up, but GH seems more active. Both beaches have stray dogs, but at GH (and other Nusa Dua hotels) they’re more peripheral. At HR, you’ll have 20+ dogs at the beach at any time. They mostly congregate under a big tree near the Andaz construction site, but you’ll also find them taking shelter from the sun under Hyatt loungers. Both beaches are public, but the HR has a lot more locals and “low-end” tourists around – some of these people feed the dogs. I didn’t see any dog poop and dogs don’t actively roam the HR grounds, but yeah, these dogs live here, and there’s nothing the hotel can do to get rid of them.
I think the bottom line is both hotels are quite good. During the stay, I was conversing on WA with a FT friend who’s trying to burn a Marriott Cat 1-4 cert at a beach location in Asia. In Bali, all the better Marriott hotels (Westin/Laguna/etc) are grotesquely over-categorized, the only “cheap” redemptions are Courtyards/4P (and the rest of beach-y Asia doesn’t hold a lot of cheap Marriott gems either). So I’m delighted that we have two excellent Hyatts here priced at 8k points. At the pre-adjustment rate of 12k (GH) vs 5k (HR), the HR was a clear winner. Now, with both hotels priced at 8k, it’s tougher to say. We give the HR a slight edge because of the beautiful, fully operational suite, and the fact that it’s not in Nusa Dua (dreadful location in our opinion). For the rest of the year, while we have legacy 5k redemptions, we’ll return to the HR. But in the future, I’m sure we’ll alternate between hotels, as the GH also has a lot of strengths.
