Last edit by: 59Impala
There is a Hyatt sub-forum for everything related to SLH, benefits, reviews, etc...
https://www.flyertalk.com/forum/small-luxury-hotels-slh-772/
would be nice if the forum would get a boost Cheers 59Impala
Paid stays are 10%+ cheaper if booked as an SLH member on its website. It, also, includes continental breakfast. (note from @59impala. I paid a 30% premium for The Plymouth Southbeach.) (antonius66 I observed 10-30% premiums for 2 hotels in Portugal over SLH direct, closer to 50% over OTAs)
A limited number of reviews of SLH properties may be found in the Other Hotel Chains Forum.
World of Hyatt members can earn 5 Base Points for every $1 USD spent on qualifying room rates and can redeem points for free nights at participating SLH hotels. It doesn't stop there, members can also enjoy exclusive in-hotel benefits when staying at a participating SLH hotel.
Complimentary continental breakfast for two
Complimentary Wi-Fi
Early check-in 12:00pm (based on availability at check-in)
Late check-out 2:00pm (based on availability at check-in)
One category room upgrade (based on availability at check-in)
Review Master Threads:
https://www.flyertalk.com/forum/small-luxury-hotels-slh-772/
would be nice if the forum would get a boost Cheers 59Impala
Paid stays are 10%+ cheaper if booked as an SLH member on its website. It, also, includes continental breakfast. (note from @59impala. I paid a 30% premium for The Plymouth Southbeach.) (antonius66 I observed 10-30% premiums for 2 hotels in Portugal over SLH direct, closer to 50% over OTAs)
A limited number of reviews of SLH properties may be found in the Other Hotel Chains Forum.
World of Hyatt members can earn 5 Base Points for every $1 USD spent on qualifying room rates and can redeem points for free nights at participating SLH hotels. It doesn't stop there, members can also enjoy exclusive in-hotel benefits when staying at a participating SLH hotel.
Complimentary continental breakfast for two
Complimentary Wi-Fi
Early check-in 12:00pm (based on availability at check-in)
Late check-out 2:00pm (based on availability at check-in)
One category room upgrade (based on availability at check-in)
Review Master Threads:
The Plymouth Southbeach:https://www.flyertalk.com/forum/hyat...er-thread.html
Viceroy Bali: https://www.flyertalk.com/forum/hyat...er-thread.html
HGU New York: https://www.flyertalk.com/forum/hyatt-world-hyatt/1958701-hgu-new-york-slh-hotel.html
Byblos Art Hotel, Villa Amistà, Verona, Italy: https://www.flyertalk.com/forum/hyat...ing-hotel.html
Hotel Haven, Helsinki https://www.flyertalk.com/forum/hyat...ki-review.html
Enso Ango (Fuya II), Kyoto - https://www.flyertalk.com/forum/hyat...slh-hotel.html
SINA Centurion Palace - Venice, Italy - https://www.flyertalk.com/forum/hyat...l#post31441012
Hotel Ranga - Iceland: https://www.flyertalk.com/forum/hyatt-world-hyatt/1984015-hotel-ranga-iceland-small-luxury-hotel.html#post31442837
137 PIllars House, Chiang Mai, Thailand https://www.flyertalk.com/forum/hyat...hiang-mai.html
Hotel Gajoen Tokyo, Japan, https://www.flyertalk.com/forum/hyat...oen-tokyo.html
1906 Lodge Coronado (San Diego), CA: https://www.flyertalk.com/forum/hyat...sland-slh.html
137 Pillars Suites & Residences Bangkok, Thailand: https://www.flyertalk.com/forum/hyatt-world-hyatt/2007231-137-pillars-bangkok-small-luxury-hotel.html
Akyra Thonglor Bangkok, Thailand: https://www.flyertalk.com/forum/smal...er-thread.html
Opus XIV Bergen, Norway : https://www.flyertalk.com/forum/other-hotel-chains/1983274-hotel-opus-xvi-small-luxury-hotels-bergen-norway.html
Ambassador Zurich, Switzerland: https://www.flyertalk.com/forum/smal...er-thread.html
Inverlochy Castle, Scotland UK: https://www.flyertalk.com/forum/hyat...-scotland.html
Cromlix, Scotland UK: https://www.flyertalk.com/forum/smal...-scotland.html
Akyra Thonglor Bangkok, Thailand: https://www.flyertalk.com/forum/smal...er-thread.html
Opus XIV Bergen, Norway : https://www.flyertalk.com/forum/other-hotel-chains/1983274-hotel-opus-xvi-small-luxury-hotels-bergen-norway.html
Ambassador Zurich, Switzerland: https://www.flyertalk.com/forum/smal...er-thread.html
Inverlochy Castle, Scotland UK: https://www.flyertalk.com/forum/hyat...-scotland.html
Cromlix, Scotland UK: https://www.flyertalk.com/forum/smal...-scotland.html
Hyatt & Small Luxury Hotels Of The World Announce Partnership MASTER THREAD
#466
Join Date: Feb 2001
Location: somewhere north of stateside...
Posts: 4,153
I'm sorry - I've done several searches but cannot find the answer.
I booked a SLH hotel on points in March. Today, I discovered that hotel has now left WOH. On a cash booking, I'm fairly certain I could stay (and just not received WOH points for the stay). On a points booking, will I need to rebook? This is a European ski property, so the sooner I get everything figured the better.
I booked a SLH hotel on points in March. Today, I discovered that hotel has now left WOH. On a cash booking, I'm fairly certain I could stay (and just not received WOH points for the stay). On a points booking, will I need to rebook? This is a European ski property, so the sooner I get everything figured the better.
#467
Join Date: Jul 2009
Location: IAH
Programs: UA 2MM, Hyatt Diamond, SPG Gold
Posts: 2,161
I'm sorry - I've done several searches but cannot find the answer.
I booked a SLH hotel on points in March. Today, I discovered that hotel has now left WOH. On a cash booking, I'm fairly certain I could stay (and just not received WOH points for the stay). On a points booking, will I need to rebook? This is a European ski property, so the sooner I get everything figured the better.
I booked a SLH hotel on points in March. Today, I discovered that hotel has now left WOH. On a cash booking, I'm fairly certain I could stay (and just not received WOH points for the stay). On a points booking, will I need to rebook? This is a European ski property, so the sooner I get everything figured the better.
#468
Join Date: Feb 2001
Location: somewhere north of stateside...
Posts: 4,153
Thanks for that - have you encountered a situation like this yourself?
I mean, it should be easy enough to structure a contract so if a property leaves, Hyatt still pays the property the previously-agreed reimbursement rates for existing reservations... each party still has bank accounts, so its not like making payment is impossible.
I mean, it should be easy enough to structure a contract so if a property leaves, Hyatt still pays the property the previously-agreed reimbursement rates for existing reservations... each party still has bank accounts, so its not like making payment is impossible.
#469
Join Date: Jul 2009
Location: IAH
Programs: UA 2MM, Hyatt Diamond, SPG Gold
Posts: 2,161
Thanks for that - have you encountered a situation like this yourself?
I mean, it should be easy enough to structure a contract so if a property leaves, Hyatt still pays the property the previously-agreed reimbursement rates for existing reservations... each party still has bank accounts, so its not like making payment is impossible.
I mean, it should be easy enough to structure a contract so if a property leaves, Hyatt still pays the property the previously-agreed reimbursement rates for existing reservations... each party still has bank accounts, so its not like making payment is impossible.
#470
Join Date: Jun 2005
Location: MD, USA
Programs: UA- Pl (2MM), AA-Go, Delta-Silver, Hyatt-Globalist!, MR/SPG comb - Plat, Hilton - nada
Posts: 707
Posted this in the SLH sub-forum also. Trying to figure out the situation - an SLH property shows "no rooms available" on Hyatt.com, however, they do have rooms available if I look on SLH.com
Does that mean if I book on SLH that I will not earn Hyatt stay credit & points? Or will they "connect" to my Hyatt account if I provide my member # when I arrive? Just wondering...very unusual situation (to me)
Does that mean if I book on SLH that I will not earn Hyatt stay credit & points? Or will they "connect" to my Hyatt account if I provide my member # when I arrive? Just wondering...very unusual situation (to me)
#471
Join Date: Dec 2017
Location: New York, NY
Posts: 70
If you book on SLH.com you will not earn hyatt points (or get special treatment for hyatt status). For SLH properties, Hyatt does not promise availability or best price, so the individual properties often have better room availability and pricing if you book with SLH than with Hyatt. Think of it from their perspective... they dont want to give Hyatt a percentage of the room rate if theyre very confident they will otherwise get someone to pay... this is especially true at seasonal properties. From experience, very few rooms are made available to the many category 7-8 properties in Italy/Greece in the peak summer months, but in May/October you might have a bit more luck.
#472
Join Date: Jun 2005
Location: MD, USA
Programs: UA- Pl (2MM), AA-Go, Delta-Silver, Hyatt-Globalist!, MR/SPG comb - Plat, Hilton - nada
Posts: 707
If you book on SLH.com you will not earn hyatt points (or get special treatment for hyatt status). For SLH properties, Hyatt does not promise availability or best price, so the individual properties often have better room availability and pricing if you book with SLH than with Hyatt. Think of it from their perspective... they dont want to give Hyatt a percentage of the room rate if theyre very confident they will otherwise get someone to pay... this is especially true at seasonal properties. From experience, very few rooms are made available to the many category 7-8 properties in Italy/Greece in the peak summer months, but in May/October you might have a bit more luck.
#474
Join Date: Jul 2012
Location: Chicago
Posts: 1,161
Cancellations in WOH app not taking?
Are other people having issues too? Had this happen twice in the past 3 weeks. The Norman Tel Aviv wrote me to ask if I really wanted two rooms. I had canceled one and booked another type but they showed both reservations in their system. Then Nimb Copenhagen wrote me today to welcome me later this week. Cancelation was done months ago.
#475
Join Date: Nov 2008
Location: Washington, DC
Programs: United Premier 1K 1MM; AA Plat Pro; Hyatt Globalist; Marriott Platinum; Avis President's Club
Posts: 2,529
I just got a note that the Pacific Resort Aitutaki is no longer participating in SLH’s partnership with WoH as of 26 January 2024. They are honoring my reservation (which used points) but said I wouldn’t earn tier points. That doesn’t seem right to me. Anyone else have this experience? Any way to argue for the tier points?
#476
Join Date: Jan 2012
Location: Osaka
Programs: Hyatt Explorist, Hilton Gold, UA
Posts: 3,158
I just got a note that the Pacific Resort Aitutaki is no longer participating in SLH’s partnership with WoH as of 26 January 2024. They are honoring my reservation (which used points) but said I wouldn’t earn tier points. That doesn’t seem right to me. Anyone else have this experience? Any way to argue for the tier points?
#477
Join Date: Dec 2013
Location: Homeless
Programs: Hyatt Glob; Hilton Dia; Marriott AMB; Accor Dia; IHG Dia Amb; GHA Tit
Posts: 4,837
I just got a note that the Pacific Resort Aitutaki is no longer participating in SLH’s partnership with WoH as of 26 January 2024. They are honoring my reservation (which used points) but said I wouldn’t earn tier points. That doesn’t seem right to me. Anyone else have this experience? Any way to argue for the tier points?
#479
A FlyerTalk Posting Legend
Join Date: Apr 2013
Location: PHX
Programs: AS 75K; UA 1MM; Hyatt Globalist; Marriott LTP; Hilton Diamond (Aspire)
Posts: 56,452
Agreed. OP has the choice of keeping the reservation on current terms or canceling.