Extending expiration on free hyatt nights?
#76
Join Date: Jul 2018
Location: SFO
Posts: 487
#78
Suspended
Join Date: Oct 2017
Location: Miami, Florida
Programs: AA ExPlat, Hyatt Globalist, IHG Spire, Hilton Gold
Posts: 4,009
#79
Yes, my impression is that Hyatt rep has been mainly stick to the rules, not open to exceptions on annual reward night and category change etc....
#80
Join Date: Jul 2001
Programs: Marriott LT Tit; Hyatt Explorist; Hilton CC Gold; IHG CC Plt; Hertz (MR) 5 star
Posts: 5,536
#81
Join Date: Jul 2018
Location: SFO
Posts: 487
#82
Join Date: Feb 2013
Programs: Hyatt Globalist, MLife Gold, Marriott Gold, HHonors Gold, Caesars Diamond, Amex Plat
Posts: 5,940
Dang. I was on the phone today for quite a while doing a few rez and had a great rapport with the agent. At the end of the call I asked about any options for a cert expiring this week. Agent was nice but gave me a firm no. I'm only Explorist though.
#83
Suspended
Join Date: Oct 2017
Location: Miami, Florida
Programs: AA ExPlat, Hyatt Globalist, IHG Spire, Hilton Gold
Posts: 4,009
They never give points before an award expires, for fairly obvious reasons. You can try again after expiration, but non-Globalists don’t seem to have much luck anymore.
#84
Join Date: Jun 2012
Location: ORD, MIA
Programs: AA EXP, JL JGC, Hyatt Glob
Posts: 382
So. I had a cat 1-4 cert that was set to expire this week. I called globalist line 2 days before expiration, spoke to someone who was very, very tight lipped about points being given for expired certificates. She stressed, "at this point, you have to use it before it expires." Refused to say anything about points being given after the expiration.
Two days after expiration, quick email to concierge, got 10k points, supposedly the max that can be given for expired cat 1-4 cert. I requalifed already this year..
Two days after expiration, quick email to concierge, got 10k points, supposedly the max that can be given for expired cat 1-4 cert. I requalifed already this year..
#86
Suspended
Join Date: Oct 2017
Location: Miami, Florida
Programs: AA ExPlat, Hyatt Globalist, IHG Spire, Hilton Gold
Posts: 4,009
#88
Suspended
Join Date: Oct 2017
Location: Miami, Florida
Programs: AA ExPlat, Hyatt Globalist, IHG Spire, Hilton Gold
Posts: 4,009
#89
FlyerTalk Evangelist
Join Date: Sep 1999
Location: New York, NY, USA
Posts: 12,482
The reservation is valid but without a valid award cert attached when you check in. You either have to come up with points or cash. IOW, you can lock in room type inventory but you need another form of payment at check in.
#90
Join Date: May 2003
Location: Texas
Programs: Hyatt Glob (Barely); Marriott Plat Life; AA Up and Down Now Plat; Hilton, UA, BA, HA Peasant
Posts: 2,668
It must be used by the expiration date.