Hyatt 1-7 certificate extension
Feb 19, 2018, 2:08 pm
#17
Join Date: Mar 2014
Posts: 263
I called (as globalist) - the Cat 1-7 from the globalist switch cannot be redeemed for points after expiration and is not able to be extended. If anyone else hears something different I'd be happy to know, but as it is now, I'm probably just going to use it on a category 4 I'm already planning on spending a night at in the next week.
Feb 19, 2018, 4:50 pm
#18
FlyerTalk Evangelist
Join Date: Mar 2008
Location: body: A stone's throw from SFO, mind: SE Asia
Programs: Some of this 'n some of that
Posts: 17,263
As for the bolded [mine] we're in total agreement. With an entire year to have used a gift I don't see Hyatt making whole those who let the certs expire. Nor would I expect them to.
Feb 19, 2018, 6:37 pm
#19
Join Date: Mar 2014
Posts: 263
Feb 21, 2018, 4:09 pm
#20
Join Date: Jul 2015
Posts: 28
I called (as globalist) - the Cat 1-7 from the globalist switch cannot be redeemed for points after expiration and is not able to be extended. If anyone else hears something different I'd be happy to know, but as it is now, I'm probably just going to use it on a category 4 I'm already planning on spending a night at in the next week.
Anyone else rolling the dice?
Feb 22, 2018, 8:05 am
#21
Join Date: Jun 2007
Location: JAX
Programs: UA Plat MM, AA Gold MM, Marriott LTT, Hyatt Globalist
Posts: 3,770
I've asked on twitter and through my globalist concierge, and both have told me the following "I am sorry to hear that you are not able to use the Category 1-7 award. Regretfully, we are not able to extend any awards. I will be happy to look into this once the award expires. If you are not able to use it by then please email me and I will see what I am able to do."
Anyone else rolling the dice?
Anyone else rolling the dice?
I'm not willing to roll this dice, even if I don't have a good use. I can always use the 1 night stay credit toward the 55 nights needed for 2018.
Feb 22, 2018, 8:08 am
#22
Join Date: Jul 2012
Location: Madison, WI
Programs: Hyatt Globalist
Posts: 973
I've asked on twitter and through my globalist concierge, and both have told me the following "I am sorry to hear that you are not able to use the Category 1-7 award. Regretfully, we are not able to extend any awards. I will be happy to look into this once the award expires. If you are not able to use it by then please email me and I will see what I am able to do."
Anyone else rolling the dice?
Anyone else rolling the dice?
Sure you could roll the dice, but the chance of it working seems extremely low on a free night that was given to every globalist (ie not earned). I'll take my free night, night credit and 1K points thank you.
Feb 22, 2018, 8:14 am
#23
Join Date: Jul 2012
Location: Madison, WI
Programs: Hyatt Globalist
Posts: 973
That's interesting, I (and everyone else I've seen) have the Cat 1-7 cert expire 2/28/18, which is why we're all talking about it now. Globalist started 3/1/17, certs were good for a year, therefore expiration of 2/28/18.
My hunch would be that perhaps your cert expiring 4/14/18 is actually a Cat 1-4 from the brand explorer? Or from staying 30 nights in 2018? Since you requalified, both seems quite likely.
Another alternative would be that you managed to hit 60 nights on 4/15/18 (thus earning a Cat 1-7 cert, but not the same Cat 1-7 cert that we're talking about).
My hunch would be that perhaps your cert expiring 4/14/18 is actually a Cat 1-4 from the brand explorer? Or from staying 30 nights in 2018? Since you requalified, both seems quite likely.
Another alternative would be that you managed to hit 60 nights on 4/15/18 (thus earning a Cat 1-7 cert, but not the same Cat 1-7 cert that we're talking about).
Feb 22, 2018, 8:33 am
#24
FlyerTalk Evangelist
Join Date: Aug 2011
Location: Barcelona, London, on a plane
Programs: BA Silver, TK E+, AA PP, Hyatt Globalist, Marriott LT Plat, Hilton Diamond
Posts: 13,041
My hunch would be that perhaps your cert expiring 4/14/18 is actually a Cat 1-4 from the brand explorer? Or from staying 30 nights in 2018? Since you requalified, both seems quite likely.
Another alternative would be that you managed to hit 60 nights on 4/15/18 (thus earning a Cat 1-7 cert, but not the same Cat 1-7 cert that we're talking about).
Mine happens to expire on 12 April 2018. The switchover one was spent ages ago.
Was just checking out this thread because I planned to use it at the PH Tokyo and Hyatt IT is showing phantom availability for the date I'd need...
Feb 22, 2018, 6:43 pm
#25
Join Date: Jun 2007
Location: JAX
Programs: UA Plat MM, AA Gold MM, Marriott LTT, Hyatt Globalist
Posts: 3,770
That's interesting, I (and everyone else I've seen) have the Cat 1-7 cert expire 2/28/18, which is why we're all talking about it now. Globalist started 3/1/17, certs were good for a year, therefore expiration of 2/28/18.
My hunch would be that perhaps your cert expiring 4/14/18 is actually a Cat 1-4 from the brand explorer? Or from staying 30 nights in 2018? Since you requalified, both seems quite likely.
Another alternative would be that you managed to hit 60 nights on 4/15/18 (thus earning a Cat 1-7 cert, but not the same Cat 1-7 cert that we're talking about).
My hunch would be that perhaps your cert expiring 4/14/18 is actually a Cat 1-4 from the brand explorer? Or from staying 30 nights in 2018? Since you requalified, both seems quite likely.
Another alternative would be that you managed to hit 60 nights on 4/15/18 (thus earning a Cat 1-7 cert, but not the same Cat 1-7 cert that we're talking about).
When you hit 60 nights on 14 December 2017 more or less, you received a Cat 1-7 valid for 120 days - i.e. 14 April 2018.
Mine happens to expire on 12 April 2018. The switchover one was spent ages ago.
Was just checking out this thread because I planned to use it at the PH Tokyo and Hyatt IT is showing phantom availability for the date I'd need...
Mine happens to expire on 12 April 2018. The switchover one was spent ages ago.
Was just checking out this thread because I planned to use it at the PH Tokyo and Hyatt IT is showing phantom availability for the date I'd need...
I'll end up using mine at Washington DC PH which is only Cat 5, and weekend rate is "only" $264. Bot the best use of a Cat 1-7 cert.
Mar 5, 2018, 1:11 pm
#26
Join Date: Mar 2007
Location: MSP
Programs: Marriott Lifetime Titanium, UA Silver, Hertz 5*
Posts: 913
I was unable to use the Cat 1-7 Certificate (despite having it for a year) and I called in after the certificate expired and the rep gladly added 20K points to my account. I'd suggest anyone who let their cert expire call and get your points. Pretty happy with the outcome.
My 4 Suite Upgrade awards also expired unused but she didn't offer any points for them.
My 4 Suite Upgrade awards also expired unused but she didn't offer any points for them.
Mar 6, 2018, 12:52 am
#27
Join Date: Mar 2006
Location: PH
Programs: CX DM, PR PE, IHG Dia Amb, Hyatt Globalist, HHonors Diamond, Marriott Platinum
Posts: 383
I was unable to use the Cat 1-7 Certificate (despite having it for a year) and I called in after the certificate expired and the rep gladly added 20K points to my account. I'd suggest anyone who let their cert expire call and get your points. Pretty happy with the outcome.
My 4 Suite Upgrade awards also expired unused but she didn't offer any points for them.
My 4 Suite Upgrade awards also expired unused but she didn't offer any points for them.
Would have been better to get the 20k points but still too uncertain for me.
Mar 6, 2018, 3:11 am
#28
FlyerTalk Evangelist
Join Date: Mar 2008
Location: body: A stone's throw from SFO, mind: SE Asia
Programs: Some of this 'n some of that
Posts: 17,263
I was unable to use the Cat 1-7 Certificate (despite having it for a year) and I called in after the certificate expired and the rep gladly added 20K points to my account. I'd suggest anyone who let their cert expire call and get your points. Pretty happy with the outcome.
My 4 Suite Upgrade awards also expired unused but she didn't offer any points for them.
My 4 Suite Upgrade awards also expired unused but she didn't offer any points for them.
Props to you for getting 20K for the expired cert; I wasn't willing to risk getting nothing in return.