Grand Hyatt Manila - REVIEW - MASTER THREAD
Feb 21, 2019, 7:39 am
#16
FlyerTalk Evangelist
Join Date: Mar 2013
Location: Parts Unknown
Posts: 10,039
The views are fine... but my room stares directly into the building across the street, in addition to the corner unit next to my room peering straight into the living room. The bigger issue lies in the fact that neither special request was met, especially considering that I had written the hotel and spoken to them in advance, plus received verbal confirmation that they would accommodate those requests.
In any case, I’ve experienced the Grand Club at length tonight and can attest to its stunning views [it’s up on the 57th floor without any other buildings blocking it], fantastic food offerings [tonight featured pasta pomodoro, sushi, short ribs, cheese fondue and a vegetarian lasagna] and stellar staff who refer to guests by name. Planning to check the pool and fitness facilities out tomorrow and will report back.
khabah
Apr 15, 2019, 5:52 pm
#17
Join Date: Jun 2013
Posts: 2,363
Staying here in a few weeks and have a grand suite booked. I have searched the web and haven't seen any pictures of the suite has anyone stayed and can share what it looks like and how big it is?
Edit-sorry I see the couple of pictures above now but still can't tell how big . Is it a true suite with a dividing door? Will a rollaway bed fit nicely?
Edit-sorry I see the couple of pictures above now but still can't tell how big . Is it a true suite with a dividing door? Will a rollaway bed fit nicely?
Last edited by ZBigFam; Apr 15, 2019 at 5:57 pm
Apr 15, 2019, 6:09 pm
#18
Join Date: Jan 2011
Location: HKG • Ex SFO, NYC
Programs: UA 1K, AA EXP; Marriott Amb; Hyatt Globalist; Shangri-la Diamond; IHG SpireAmb; Hilton D; Accor G
Posts: 3,319
I stayed in one. It's quite big and well designed. Only one bathroom, though. Double corner room (room and bedrooms are both on separate corners in a zig-zag shape), so you get crazy good views.
Apr 17, 2019, 2:00 am
#19
Join Date: Dec 2013
Location: Tennessee
Programs: SPG, Marriott, United, SWA, AA
Posts: 696
I have a 1 night award stay in Feb of 2020. We need to spend the night after leaving Amanpulo for our flights to work out. We will arrive around 4 or 5 pm. I am only discoverist level but I was wondering about paying to upgrade to a room with club access? The pictures look very nice
Secondly I would love it here more about people's experiences that have used club level access and the quality of the items offered. The pics look really nice so it had me thinking depending on the price about trying to pay to upgrade to get access. We do not plan on leaving the hotel. I imagine once we are there we will only eat at the hotel restaurants for that one night and then breakfast and lunch the next day as there is not really anything we care to see in MNL. So we could conceivably spend a lot of time in the lounge/club area eating drinking and taking in the views. The lounge/club would make for a place nice place to spend some time as our flight out of MNL is not until 5:45 pm. I will hope we can get a late check out. Thoughts ? Should I just find a generic email on the hotel website and inquire, or does someone have a manager's email? Thanks!
Secondly I would love it here more about people's experiences that have used club level access and the quality of the items offered. The pics look really nice so it had me thinking depending on the price about trying to pay to upgrade to get access. We do not plan on leaving the hotel. I imagine once we are there we will only eat at the hotel restaurants for that one night and then breakfast and lunch the next day as there is not really anything we care to see in MNL. So we could conceivably spend a lot of time in the lounge/club area eating drinking and taking in the views. The lounge/club would make for a place nice place to spend some time as our flight out of MNL is not until 5:45 pm. I will hope we can get a late check out. Thoughts ? Should I just find a generic email on the hotel website and inquire, or does someone have a manager's email? Thanks!
Apr 17, 2019, 2:42 am
#20
Join Date: Jan 2011
Location: HKG • Ex SFO, NYC
Programs: UA 1K, AA EXP; Marriott Amb; Hyatt Globalist; Shangri-la Diamond; IHG SpireAmb; Hilton D; Accor G
Posts: 3,319
The club lounge is quite nice. The chef is the nicest lady. Loved the food and the staff.
Don't miss the rooftop bar either.
Don't miss the rooftop bar either.
Apr 17, 2019, 4:20 am
#21
Join Date: Jul 2004
Location: Philadelphia
Programs: SPG Gold, Hilton Diamond, Hyatt Globalist, Loews Platinum
Posts: 629
I have a 1 night award stay in Feb of 2020. We need to spend the night after leaving Amanpulo for our flights to work out. We will arrive around 4 or 5 pm. I am only discoverist level but I was wondering about paying to upgrade to a room with club access? The pictures look very nice
Secondly I would love it here more about people's experiences that have used club level access and the quality of the items offered. The pics look really nice so it had me thinking depending on the price about trying to pay to upgrade to get access. We do not plan on leaving the hotel. I imagine once we are there we will only eat at the hotel restaurants for that one night and then breakfast and lunch the next day as there is not really anything we care to see in MNL. So we could conceivably spend a lot of time in the lounge/club area eating drinking and taking in the views. The lounge/club would make for a place nice place to spend some time as our flight out of MNL is not until 5:45 pm. I will hope we can get a late check out. Thoughts ? Should I just find a generic email on the hotel website and inquire, or does someone have a manager's email? Thanks!
Secondly I would love it here more about people's experiences that have used club level access and the quality of the items offered. The pics look really nice so it had me thinking depending on the price about trying to pay to upgrade to get access. We do not plan on leaving the hotel. I imagine once we are there we will only eat at the hotel restaurants for that one night and then breakfast and lunch the next day as there is not really anything we care to see in MNL. So we could conceivably spend a lot of time in the lounge/club area eating drinking and taking in the views. The lounge/club would make for a place nice place to spend some time as our flight out of MNL is not until 5:45 pm. I will hope we can get a late check out. Thoughts ? Should I just find a generic email on the hotel website and inquire, or does someone have a manager's email? Thanks!
you have a few options. I would call reservations. You could book a paid stay and use points to upgrade. Or you could use all points for a club room. Same two options for a suite.
Apr 17, 2019, 11:40 am
#24
Join Date: Dec 2013
Location: Tennessee
Programs: SPG, Marriott, United, SWA, AA
Posts: 696
Thank you! I don't have much experience with Hyatt. I am a disenfranchised SPG loyalist. I had points from a Hyatt CC card sign up that have been sitting there a while. I was thinking I would give them a try. This looks like a beautiful property to just chill at before a long flight back to the US. I did have a really good experience a few years back with a paid stay at the GH Kauai, but that's about it.
Apr 17, 2019, 2:02 pm
#25
Join Date: Jul 2004
Location: Philadelphia
Programs: SPG Gold, Hilton Diamond, Hyatt Globalist, Loews Platinum
Posts: 629
Thank you! I don't have much experience with Hyatt. I am a disenfranchised SPG loyalist. I had points from a Hyatt CC card sign up that have been sitting there a while. I was thinking I would give them a try. This looks like a beautiful property to just chill at before a long flight back to the US. I did have a really good experience a few years back with a paid stay at the GH Kauai, but that's about it.
Apr 23, 2019, 7:51 pm
#26
Join Date: Dec 2013
Location: Tennessee
Programs: SPG, Marriott, United, SWA, AA
Posts: 696
Apr 24, 2019, 8:03 am
#28
Join Date: Jan 2011
Location: HKG • Ex SFO, NYC
Programs: UA 1K, AA EXP; Marriott Amb; Hyatt Globalist; Shangri-la Diamond; IHG SpireAmb; Hilton D; Accor G
Posts: 3,319
I got the suite upgrade for free. I think your chances are pretty good without paying anything, even a TSU. Don't think they see a million elites here
Apr 30, 2019, 3:01 pm
#30
Join Date: Dec 2013
Location: Tennessee
Programs: SPG, Marriott, United, SWA, AA
Posts: 696
After reading all the positive comments and seeing the great pics. I changed my reservation. I had an award stay (Deluxe King room) for 12k in points. They said I could get club access for 5k more in points so I added that 
My wife and I don't really plan on leaving the hotel as we are getting there around 5pm and we will check out late (2pm) the next day to catch our flight back to the US. Its just a stopover at the GH MNL after leaving Amanpulo to make our flights work. We plan on taking full advantage of all the food offerings in the club!
My wife and I don't really plan on leaving the hotel as we are getting there around 5pm and we will check out late (2pm) the next day to catch our flight back to the US. Its just a stopover at the GH MNL after leaving Amanpulo to make our flights work. We plan on taking full advantage of all the food offerings in the club!
