NEW: minimum 48 hour cancellation policy as of Jan 1, 2018
#16
Suspended
Join Date: Oct 2017
Location: Miami, Florida
Programs: AA ExPlat, Hyatt Globalist, IHG Spire, Hilton Gold
Posts: 4,009
I know Globalists (and other WoH elites?) can cancel at 24 hours when the hotel's policy is 48 hours, but what about when the hotel's policy is 72 hours? Thanks.
#17
Join Date: Nov 2011
Location: California
Programs: Hyatt Global, Marriot Lifetime Titanium
Posts: 2,282
#18
Suspended
Join Date: Oct 2017
Location: Miami, Florida
Programs: AA ExPlat, Hyatt Globalist, IHG Spire, Hilton Gold
Posts: 4,009
#19
Join Date: Jul 2009
Location: IAH
Programs: UA 2MM, Hyatt Diamond, SPG Gold
Posts: 2,161
I'm not aware of any stated benefit here. As far as how strict is a property, I think that's going to vary a lot, depending on which property, your history with them (if any), and probably many other things. I think there has been just a couple of times when I've cancelled inside of the cancellation window, and I found the properties very accommodating "just this one time". I'd expect less accommodation though when I see a non-standard cancellation policy, such as 72 hours or more. One hack that I've seen reported (but I haven't tried) is to first change your stay dates to something outside the 72 hour window, and then you can freely cancel the stay. Maybe others can chime in if this really works or not.
#20
#22
Join Date: Mar 2014
Posts: 263
I had to cancel a reservation at the Centric Mag Mile earlier this year within the 72 hour window, and the property was fine with it (granted, I ended up coming anyways, just a few days later). WoH central ended up cancelling it and my cancellation notice had this at the bottom: "CANCELLATION POLICY: WAIVE CXL PER STATUS AND FD/CMJ/GCS", which leads me to believe there's some flexibility given to Globalists, as long as you don't abuse it.
#23
Join Date: Jul 2010
Location: PHL
Programs: Hyatt Globalist, Hilton Diamond, AA Gold, FB Gold, ITA Volare Executive
Posts: 3,294
It's a new year... just double-checking that, on a standard 48-hour window, Globalists can still cancel up to 24 hours? If yes, best to call in?